Customer Microsoft Office
Resume:
G.Michel Miranda
No.* Dharmaraja Koil Street,Choolai,Chennai-600112
Mobile:+919********* Email:*************.*@*****.***
SUMMARY
Being versatile, always eager to take up new challenges and hard working in career development. I seek a proactive position that would provide an opportunity for professional growth and advancement within a structure work environments.
EDUCATION
Bachelor Degree in Business Administration from DWARAKA DOSS GOVRADHAN DOSS VAISHNAV COLLEGE, Chennai.(2010-2013)
HIGHLIGHTS
Overall 3 years’ experience in the Finance and Accounting profile and SAP application arena
Experience in Master Data Management processes
Excellent Communication Skills
Quick Learner, Innovative and Result oriented employee.
Previous Experience in Maersk Global Service Center Ltd
Chennai, Tamil Nadu December 2013 to Till Date.
About Maersk:
The Maersk Group is a worldwide conglomerate that operates in some 130 countries with a workforce of over 89000 employees. Owning one of the world's largest container shipping companies, Maersk involved in wide range of activities in the shipping, logistics, and the Oil & natural gas industries.
SKILLS
Working knowledge in SAP, Business objects, Kewill, Microsoft Office suite
Operating System: Windows 98, Windows XP, Vista and Windows 7
Previous Experience Summary, Maersk Global Service Center Ltd
Chennai, Tamil Nadu December 2013 to Till Date.
Accomplishments: December 2013 to Till date.
Vendor Reconciliation:
Reconciling the vendor statements (daily, weekly and monthly statements), handling vendor queries and rejection follow up.
Co-ordinating with branches / RTP team /POG - Post blocking team / Error handling team for pushing payments on past due invoices of critical vendors.
Following up with the branches, vendors to clear the past due / Rejected invoices from statement.
Conduct weekly calls with the vendor to update the status of their payments
As well as conduct calls with the Branches to educate and address the issues or if any delay in the payment to the vendor.
Specialist in invoice processing (three way match), post blocking, vendor reconciliation and reporting activities.
Worked in post blocking team, analysing and finding the PO’s in system and working with Operations and country finance team to resolve the PO related issues and clearing the workflow from post blocking queue.
Achieved the target with in SLA and performed as a topper in the team.
Topper in production (maximum invoices processed per team member).
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
AR Reporting tasks: (Provision of reports to GL team and to the Head of CSO)
Month End outstanding receivables report to calculate the Bad Debts for two countries (US & CA).
Top 20 customer receivables overdue by region report.
CSO Area report- addressing to the Head of CSOs.
Intercompany Statements-Outstanding receivables which are to be collected from DAMCO to DAMCO USA.
Houston CSO report- particularly indicating the outstanding receivables from a specific region.
Projected Month End report.
Regional DSO report.
Have improved customer satisfaction through continuous customer education; Keep the customers updated on all changes in the SOP
Key Achievements in Maersk Career
From December 2013 to Till Date
Accomplishments:
Won champ of the month award continuously for two quarter period.
Maintains good relationship with the location and proactively taking other task in Urgency/ customer requirement. This makes the customer more confident.
Training new persons and monitoring to ensure delivery of 100% accuracy.
Received appreciation from Top managements for the tasks carried by me in DAMCO.
Formulated Accuracy, timeliness, template and FTHR worksheet prepared to minimize the manual work in my team.
Created a strong trust in NAM team with my in-depth process knowledge.
Took over the new process and stabilised it.
Our process contains critical vendors, have worked extending the shifts to complete the task given.
Responsible to maintain the breach level below 1 %
Resolving escalations within the Committed SLA.
Coordinating with finance team for the Reconciliation of Client Bills.
Following up with Client for getting on time payment.
Co-ordinate team members to maximize co-operation and interchange of ideas and experience.
Took over the new process and stabilised it.
Personal Profile
Father’s name : Gnana Prakasam V
Date of Birth : 27th August 1992
Sex : Male
Nationality : Indian
Marital Status : Single
Passport No :
Languages Known : Tamil (SRW) and English (SRW)
Declaration
I hereby declare that all Information’s given above are correct to the best of my knowledge and belief.
Place: Chennai.
Signature,
Date : G. Michel Miranda
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