System Administrator Systems

Kevin Hadley

Wantage, N.J. 973-***-**** ******@*****.***

SYSTEMS ADMINISTRATOR

A highly skilled Windows Systems Administrator with extensive experience in installing, managing and maintaining stable and secure network environments, and who has demonstrated success in designing and implementing systems solutions that improved business functionality. Excellent client relations management and able to communicate technology to all levels of management and team.

TECHNICAL SKILLS

Administration: Installation, Configuration, Administration, Troubleshooting of Windows Servers 2008r2/2012r2, Hyper-V, Active Directory, Exchange 2010, MS Office and Windows 7/8.1/10

Working knowledge of Cisco IOS, Mac OSX and iOS, Android OS, and VMWare

Networking: Installation, Configuration, Administration, Troubleshooting of Servers, Desktops, Laptops, Routers, Access Points, Managed Switches, Firewalls, Proxy Filters, DHCP, DNS, TCP/IP Networks, VOIP, VPN, Remote Access Software, Windows Server Update Service and Network Cabling.

EDUCATION

Avtech Institute of Technology: Microsoft Certified System Administrator (Completed January, 2017)

Avtech Institute of Technology: Microsoft Certified System Administrator (Completed August, 2006)

The Chubb Institute: PC Technician Course

AREAS OF EXPERTISE

Installed, configured local workgroups, and supported the LANs, WANs and Internet systems.

Maintained network and workstation hardware and software.

Monitored the network to ensure availability to all system users and performed necessary maintenance to support network availability.

Managed performance tuning and capacity planning activities to enhance the performance of the network resources.

Performed routine backups and archival of files stored on the network to assist with disaster recovery.

Analyzed user support statistics, data and recommended appropriate measures.

Proactively monitored network devices and responded to all alarms in a timely manner.

Created and edited users’ login scripts while troubleshooting network issues ranging in complexity from down wireless access points, to network abuse and device configuration issues.

Assisted in following proper troubleshooting methods and resolving end user issues.

Worked as a team member with other technical staff, such as systems to ensure connectivity,

compatibility and security between systems.

Maintained confidentiality with regard to the information being processed stored or accessed by the network.

Managed all IT related licensing and renewals.

Trained and successfully mentored numerous department staff and purchasing personnel in a team environment.

Resolved numerous technical support issues with a friendly attitude to make the customer feel more comfortable and at ease during troubleshooting.

Ensured that all customers received prompt service, requests or inquiries have been handled, and problems are resolved swiftly.

WORK EXPERIENCE

AIR GROUP, WHIPPANY, N.J. SYSTEMS ADMINISTRATOR 4/2013 - 4/2016

Managed and maintained all systems and over 200 end users of a growing, medium-sized HVAC Company.

Company key holder for all years worked.

Key Accomplishments:

Designed/procured/installed/configured hardware and software needed to host AutoCAD upgrade to meet the growing Commercial Design Department’s sales needs

Designed/procured/installed/configured hardware and OS for a dedicated SQL server to meet growing business needs

Succeeded at meeting challenge to replace faltering field technician laptop fleet, with newer technology devices while adding reliability, features and functionality, within budget

Performed group training with new HVAC service technician recruits on device basics and user tips

HAMBURG SUPPLY, HAMBURG, N.J. SYSTEMS ADMINISTRATOR 7/1999 - 4/2013

Managed and maintained all systems and 40 end users of this busy, family owned business.

Company key holder for all years worked.

Key Accomplishments:

Began as Kitchen/Bath/Design/Sales, then promoted to System Administrator because of technical expertise, knowledge and work performed

Managed the company’s migration from legacy IBM system to a Microsoft Windows Environment, procuring and installing all necessary hardware and software

Worked with all users and taught all aspects of user's computers, peripherals, and software

Worked directly with website designer in style and design of site, and keeping web pages updated

KEVIN HADLEY 973-***-**** ******@*****.***

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