Customer Service, Sales,forklift,teach truck,rc,SAP,verbal and written

San Antonio, Texas Phone: 205-***-****

Email: **********@*******.***

Marcus Sterling (Wayne)

Objective

I would like to be considered for a position that

incorporates my operational skills, whether it

involves machines or management, enhanced

by strong interpersonal skills. I have the ability to work independently or as part of a team to

complete projects and tasks in a timely and

efficient manner.

Work Experience

Sanders Roofing– San Antonio, Texas

September 2016 – present

SALES CONSULTANT

Daily duties are Sales and service of roofs.As a

consultant I perform skills such as roofing

inspections,measuring,and custmer service.

HOME DEPOT -- Prattville, Alabama

and San Antonio, Texas

June through September 2016 and

January 2017 -- Present

SALES ASSOCIATE

Daily job requirements are to provide c ustomer

service, including directing customers to

products, answering questions about goods, or

assisting in purchase decisions. Home Depot

sales associates may also perform stocking,

organizing, and cleaning duties at the request

of the management team.

Skills used: Customer Service skills, Forklift,

reach truck, Operator, Verbal and written

communication, Company inter-web

operation.

CONTECH – Montgomery, Alabama

June 2015 – December 2015

PVC Extrusion Handler

Daily job requirements include working in the

production facility to move products. This

includes packaging, labeling, and transferring

of finished plastic film from the extrusion lines. Material Handlers ensure production areas are

stocked and have necessary products to fill

orders and move quickly.

Skills used: Forklift Operator, oral and

written communication

GESTAMP -- McCalla, Alabama

May 2013 – June 2015

Assembly Machine Operator

Daily job requirements include Basic to

complex assembly of parts, soldering using

keen eye sight; stack completed product and

load into totes for shipment; report defective

material or questionable conditions to

production supervisor; maintain the

manufacturing work area and equipment in a

clean and orderly fashion; meet daily

production quotas to ensure on time

customer shipments; and perform other

duties as assigned by the supervisor

Skills Used: Forklift Operator, Assembly

Operator

DOLLAR GENERAL -- Woodstock,

Alabama

December 2013 – May 2014

Assistant to Assistant Store Manager

Daily job requirements consisted of receiving,

cashiering, time card management, cash

management, merchandising,

housekeeping, customer service, and

supervised four to five associates during all

times. Worked directly beneath store

manager therefore daily tasks were given by

corporate office.

Skills Used: Receiving, Cashiering, Customer

Service, Time Card Management, Cash

Management, Merchandising,

Housekeeping, Supervisor of other

employees.

OFFICEMAX DISTRIBUTION CENTER

– McCalla, Alabama

May 2012 – January 2014

Team Leader

Daily job requirements consisted of supervising

of all picking associates during their daily

duties, which was picking and replenishment

of shipments. In addition to this Supervisor

role I also operated all mobile transportation

machines with warehouse such as RR

Forklift, RC Forklift, etc. Also ran reports

throughout most days on the SAP Program

that was used to track associates and daily

merchandise shipments. Worked closely

with outbound and inbound Supervisors to

efficiently run warehouse on a daily basis.

Skills Used: Team Leader, Operation of RR

Forklift, Operation of RC Forklift, Reports

through SAP Program, Kept track of

associates and daily merchandise

shipments, worked closely with inbound

and outbound Supervisors to reach

maximum potential.

ASHLEY FURNITURE – Hoover,

Alabama

February 2011 – August 2012

Product Specialist/Customer Service

Daily job requirements were Furniture Sales for

Ashley Furniture with extensive Customer

Service relations. Worked closely with

customers to ensure their shopping

experience with Ashley Furniture was an

excellent. Other job duties were to

coordinate delivery of products sold as well

as follow up with customers to ensure they

received their products and they were

satisfied with their purchase.

Skills Used: Customer Service, Product

Specialist, Coordinated delivery of

products, follow up with customers

afterwards to ensure items were delivered

and they were satisfied with our overall

performance.

LOWE'S – Alabaster, Alabama

January 2008 – January 2011

Sales Specialist

Daily job requirements were overseeing the

sales in my department and communicating

with customers to build relationships and

gain sales within the store and my

department. Some other responsibilities

included coordination of product delivery of

sold products. Team work was a must in

order to keep our customer base happy and

returning.

Skills Used: Stocking, Sales, Inventory

Maintenance, Forklift Operation, Customer

Service, Shipping, Receiving.

KENTEC INC – Pelham, Alabama

August 2005 – January 2008

Daily job requirements were overseeing many

functions with high concentration on retail

sales, merchandising, and ordering of

construction equipment and tools. Our store

had the fifth highest volume out of 28 stores

under Kentec’s umbrella. My sales

relationships and exceptional customer

service contributed to overall store success

in this area. Other areas of job requirements

were accounting functions, equipment repair,

and shipping/receiving.

Skills Used: Retail Sales, Merchandising,

Ordering, Heavy Customer Service,

Equipment Repair, Shipping and Receiving.

HOME DEPOT – Pelham, Alabama

January 2002 – August 2005

Inventory

Daily job requirements were making sure the

departments I was overseeing were fully

stocked so we could offer excellent customer

service to our customers. Other

responsibilities included maintaining in stock

levels of one-quarter retail products in store.

This included not only communicating with

employees on a daily basis what their

requirements were but also communicating

with our suppliers and distributors as well.

Through my job responsibilities I was able to

achieve a strong sense of the stores and

customers daily business needs based on

knowledge of products that were in high

demand. I successfully stocked inventory

based on these needs, kept inventory

ordered, and purchased inventory through a

Windows based program that connected me

directly to our suppliers and distribution

center. Price changes and inventory

adjustments were also a part of my daily

operations since they directly affected our

company’s bottom line and could cause a

loss of revenue.

Skills Used: Department Inventory,

Maintaining Stock Levels, Communicating

Daily with Employees, Communicating with

Suppliers and Distributors, Knowledge of

Products that were in High Demand,

Purchasing/Ordering Inventory, Price

Changes, Inventory Adjustments.

WINN DIXIE – Helena, Alabama

April 1991 – January 2002

Meat Cutter,Grocery MGR,Asst. Store

Manager

Daily job requirements were to maintain proper

display and inventory levels throughout the

entire grocery department. End caps and

weekly sales products as well as high

volume products were my direct

responsibility in order to ensure our

daily/weekly customers were adequately

supplied with the products they most came

to our store to purchase. ON a daily basis I

supervised cashiers, store clerks, and other

departments in order to further foster

relationships with the community and our

customer base. Our customers expected

the store to have their products in stock and

to provide them with excellent customer

relations for their families needs. Other

responsibilities included the daily safe

counts and cashier audits that were done on

a Windows retail system. Merchandise

ordering for the store through Telex

Operation System was also another

responsibility. In order for our store to stay

in the forefront of our competitors, I had to

establish strong relationships with our

vendors in order to purchase the products

our customers expected and needed in order

to keep them happy and returning.

Skills Used: Groceries, Meat cutter

References available upon request

Contact this candidate