SHERYL E. THOMAS, BSIT, PMP, NCP
Mobile: 615-***-**** / Email: ***********@*****.***
CAREER SUMMARY
Operations Manager
Colmaric Analyticals, Goodlettsville, TN (09/2015 – Present)
Colmaric Analyticals provides analytical laboratory testing services. My role with Colmaric Analyticals is to support all technology (including support of all analytical testing software) and manage operation project initiatives, supervise staff, manage budget, onsite contact for payroll and tax payments, Business System Analysis/Data Analysis, Laboratory Process Improvement, manage equipment installations, vendor accounts, and purchase orders. Additionally, I develop SOPs, Operations Reference Guides (processes) and Disaster Recovery documentation.
Manager/Sr. Systems Engineering - Clinical Data Access
HCA Healthcare, Nashville, TN (01/2013 – 09/2015)
HCA Healthcare is the leading provider of healthcare services. My role with HCA was to manage non-project Clinical Data Access engineering initiatives, manage clinical application upgrades/implementations, rollouts, and product updates. Conduct business feasibility and analysis – including Scope definition and budgeting. Other responsibilities include: managing root-cause analysis on supported Operation products, perform code development, presentations, and training. Additionally, I authored Operations Reference Guides (processes) and Disaster Recovery documentation for all supported products in Clinical Data Access.
Project Manager- Engineering Group – Clinical Data Access (Contractor)
TEK Systems, Nashville, TN (08/2012 – 01/2013)
TEK Systems provides expertise in technology staffing. The assignment was with HCA Healthcare’s Clinical Data Access – Engineering Group, where I provided operational coordination of: clinical application upgrades, rollouts, product updates, and implementations. I also performed code development, presentations, and training. Managed SharePoint site.
Project Manager- Clinical Systems Implementations
CORIZON, Brentwood, TN (01/2012 – 08/2012)
CORIZON provides clinical staffing and correctional health IT services to Federal, State, County, and City Jails/Prisons. My role with CORIZON is to manage project implementations of Electronic Health Records (EHR) in these facilities. Managed a team of business analysts & technical staff in performing new site build. My expertise extends to 3 major EHR(s): NextGen EPM/EHR, eClinicalWorks, and CorrecTek.
NextGen Implementation- Technical Solution Specialist
Wolcott Squared, Brentwood, TN (12/2010 – 01/2012)
W Squared provides outsourced solutions for finance & accounting, technology, payroll and human resources. My role with W Squared was to provide expertise implementing the NextGen EPM/EHR product to clients such as: Morgan Stanley, Vanguard, and Google. Other responsibilities included: Enterprise Application Development, Client Support Services, Business Systems Analysis, Implementation, and Training.
Project Manager/Senior Project Analyst
Hewlett Packard, Nashville, TN (07/2007 – 09/2008, 08/2009 – 12/2010)
Hewlett Packard (HP), is a leading global technology services provider delivering business solutions to its clients. HP delivers one of the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients in the healthcare, manufacturing, financial services, communications, media and entertainment, energy, transportation, consumer and retail industries; and to governments around the world. My role with HP was to manage TennCare projects and provide Business System Analysis/Data Analysis/Research.
EDUCATION
Bachelor of Science in Information Systems w/ concentration in Programming
University of Phoenix, Tampa, FL
Project Management Professional Certification (04/2012)
Completed Coursework in Accounting/Computer Programming
TECHNOLOGY SUMMARY
Certifications
PMP Certification (PMP# 1496815)
Graduate of HCA’s Aspiring Manager Program
Applications
NextGen EPM/EMR, eClinicalWorks, CorrecTek, ESRI ArcGIS, MS Word, MS Access, MS Excel, MS OneNote, MS PowerPoint, SharePoint, Crystal Report, SQL Server Management Studio, DreamWeaver, Visio, MS Project, FrontPage, MS Visual Studio, Adobe Captivate, MS Communicator, Quick Books, Sage ACT Pro
Implementation Expertise
dbMotion Upgrades
PatientKeeper Implementations
Capsule Vitals Now Upgrades
NextGen EPM/EHR table build, templates, triggers, stored procedures, reports, electronic signatures, ICS, and Enterprise/Practices/user permission setup
eClinicalWorks Implementation
CorrecTek Implementation
Processes
Healthcare EDI Transactions, Manufacturing/IT business process reviews, working understanding of relational database structures, Process Modeling, Operations support processes
Operating Systems
Microsoft Windows/Vista/XP/2003, Unix, Linux
Computer Languages
SQL, HTML/XML, C++, VB, VB.net
Other
Organized & Detail-Oriented
In-dept knowledge of Databases, Web technologies, and SDLC.
Provide End-User Training
Develop Instructional/Presentation Materials
Quality Assurance
Test Planning/Use Case Development
Excellent Communication