JOSE R.GUZMAN

Estancias del Boulevard Apt. *A*, San Juan, PR 00926

P O Box 9987, San Juan PR 00908

787-***-**** / 787-***-****

acylgi@r.postjobfree.com

TECHNOLOGY SALES & MARKETING EXECUTIVE

Dynamic consultative sales and marketing career delivering advanced portfolio technology solutions to Central American and Caribbean markets. Achieved strong sustainable revenue, market and profit contributions through expertise in advanced information systems technologies. Top notch, high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments. Keen presentation, negotiation, communication, and cross-cultural skills.

Primarily on customers premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for products/ services /systems/ solutions. With the assistance of support resources, identifies sales opportunities solutions for customers. Builds and maintains a network of colleagues and customers to share information and obtain prospects. Initiates customer contacts/visits with existing and prospective customers. Represents the company to the account and the account to the company in all sales oriented activities. Develops new accounts and maintaining and growing existing accounts. Establishes and maintains productive long-term networks and relationships with customers. Observes and participates in presenting products and services that can benefit customers needs. Demonstrates working knowledge of the organizations entire product and service line. Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions. Develops responses to Request for Proposals. Utilizes consultative selling skills to close sales within assigned accounts. Sells in accordance with company policy, procedures and culture. Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities. Responds to customers interpersonal and business needs and ensure customer satisfaction. Owns the account relationship and is responsible for meeting revenue objectives. Demonstrates progressive record of sales achievement. May assist management in devising direct sales plans and strategies. May develop strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction. Works on projects of complexity

TECHNOLOGY EXPERTISE

IBM

Hadware and Software

EMC

Data Sorage

Cisco Systems

Network Switches, Routers, Gateways

Avaya

Unix Networking

Nortel Networks

Wireless Networking

Newbridge/Alcatel

LAN / WAN Design and Development

ATM Technology Networks

Systems Integration

IP Voice Telephony Systems

WAN Remote Connectivity

Remote Access Server (RAS) Connectivity

TCP/IP Networking

ForeSystem, TimeFlex, Accent

Fiber Optic Cabling

Soft Switch,Broudsotf

VOIP

ITIL version 3

Mobility Certification AT&T

Business Intelligence

Cloud Computing

Unified Comunications

MPLS

Business Continuity

Cloud Video

Cloud Secutriy

Cloud Desktop

Cloud Infrastructure Iaas

QUALIFICATIONS

Sales consultant specializing in design, development, and delivery of advanced enterprise-wide networking solutions. Scope of responsibility included the establishment new market development, business development initiatives, and customer/management retention programs through South America, Central America, and the Caribbean. Delivered solutions-selling strategies to enhance revenue performance of field sales organization. Translated marketing strategy into tactical market plans to accelerate growth and profitability. Devised winning sales presentations utilizing multimedia demonstration techniques to consistently outperform the competition. Worked with corporate executives to structure licensing agreements with operating telephone earners and Internet Service Providers. Coordinated closely with the executive staff all sales proposals and marketing related to pricing and services/solutions provided.

Expanded distributor base by more than 50% to increase market penetration and facilitate market launch of new product technologies and services.

Met or exceeded all profit budgets each consecutive year.

Dominated sales negotiations and favorably positioned sales closing against competition.

PROJECT HIGHLIGHTS

Digital Networks - Stock Exchange S.A – Motorola

Frame Relay Network - National Bank of Costa Rica - Nortel and Bay Network

Fiber Optic Back Bone WAN and IBM System Integration - Ministerio de Hacienda - Continex

Satellite Internet System - Latin University of Costa Rica - Worldcom, Inc.

Intergovernment Network (Ethernet Network) PR

PROFESSIONAL EXPERIENCE

OnNet Fiber

Account Sales Manager

December 2014 – October 2015

Columbus Networks

Key Account Sales Manager

May 2013- December 2014

AT&T, Puerto Rico

Account Manager Major

February 2006- May 2013

TData

Executive Account Manager

2004 - 2005

Islanet Communications, inc., Puerto Rico

Senior Sales Executive

2000 – 2004

Caribbean Data Systems, Inc., Puerto Rico

Project Consultant – Motorola

1999 – 2000

Unisys of Central America, Costa Rica

Sales Consultant Manager

1994 –1999

Continex S.A., Costa Rica

Sales Consultant Manager

1989 – 1994

Sinsa Sistema, Costa Rica

Sales Executive

1983 –1989

EDUCATION

Bachelor of Science Business Administration (180 credits), Autonomy University of Central America, San Jose, Costa Rica, 1981

FORMAL COURSES & SEMINARS

2014 – 2013

Fortinet Certified Associate

Check Point Partner Certification

Cloud Connectivity

Cloud IaaS

Cloud Security

Cloud Desktop

ITLS V3 Certification

Cloud Voice Services

Easy Backup Recovery

Consultatively Selling MPLS

2012 – 2011

Mobility Certification ILT ATT

2008 – 2007

Strategic Selling-Conceptual Selling Miller Heiman

PBX. IP-PBX Fundamental,TEKNOWLOGIC

2006 – 2005

Selling Real Solutions, Franklin Covey

IP Telephony

Strategic Selling Miller Heiman

Business Continuity and Disaster Recovery

2001 – 2000

CISCO Certified Sales Expert

CISCO AVVID-Building Enterprise IP Telephony Network

Next Generation IP Services Business – Nortel

1997 – 1994

ASCOM TimePlex Sales Management Program -Bogotá, Colombia

Frame Relay and ATM Network - Newbridge - Mexico

Operation Management FN/LN/CN Routers - Wellfleet – Massachussetts

Internetwork Technology LAN/WAN - Wellfleet - Massachussetts

1992 – 1983

Public Network Seminar - ULACIT - Costa Rica

Unix Sales Fundamentals - Unisys Marketing Education - Miami, FL

Sales Professional Techniques - More & More Consultants - Costa Rica

Dale Carnegie Sales Course - Costa Rica

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