Customer Service Data Entry

Phyllis Baca Romero CPHT

720-***-****

**** ***** **.

Edgewater, Co 80214

********@*****.*********:********@*****.***

mailto:********@*****.***

mailto:********@*****.***

Experience: Navajo Inc.

Denver, Co 80231

08/2016 to 11/2016

●Entry level Secretarial Work

●Excellent Customer Service Skills/Greeting and Directing

● Answering and directing phone calls to appropriate personnel

●Sorted Mail/Inventory Control of supplies

●Entry level Excel/Emails

Liva Nova

Arvada, Co 80004

05/2016 to 07/2016

●Assembly of various medical components.

●Clean room environment.

●Good eye/hand coordination and good manual dexterity.

Navajo warehouse Inc.

Denver, Co 80231

11/2015 to 02/2016

●Production line

●Scanning sunglass into inventory, RA’s and pulling product for orders.

Pencol Compounding Pharmacy

Denver, Co 80233

09/2015 to 11/2015

●Greeting Customers, filling prescriptions and excellent phone etiquette

●Excellent Customer Service

●Answering high volume phone calls/multitask

●Inventory Control/ Cash handling/packing and shipping medications

King Soopers Pharmacy

Federal Heights, Co 80221

11/2012 to 09/2015

●Data Entry/ Filling Prescriptions and Excellent Customer Services

●Hippa Compliant

●Proficient with Insurance and Third Party Billing/ Detail-Oriented

●Prior authorizations, Inventory control and Expired Medications

●Prescription Interpretation/Brand and Generic Drugs/ Sig codes

●Pharmaceutical Calculations/ Cash Handling/ 10 key

Denver Health Pharmacy

Denver, Co 80204

07/2008 to 08/2011

●Data Entry/Filling Prescriptions over 1800 per day/Closed Door Facility

●Answering and Prioritizing high volume phone lines/Great Phone Etiquette

●Excellent Customer Services Skills/Received a prestige award “an essential piece of the puzzle”.

●Entry level- Excel and Microsoft, sent emails to physicians for refill and new prescription request.

●Cash Handling/ Mail Order

King Soopers Pharmacy

Denver, Co 80204

06/1983 to 07/2008

●All Pharmacy Duties as above with King Soopers.

●I became Certified in 1997

●REFERENCES UPON REQUEST

●CAN TYPE 55 WORDS PER MINUTE

●DEPENDABLE, TEAM PLAYER,PROFESSIONAL, FRIENDLY AND COMPASSIONATE

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