Machine Operator Customer Service

SHADDERICK HENDERSON

************@*****.*** 817-***-****

SENIOR MACHINE OPERATOR

Seasoned, and Proficient Machine Operator demonstrating highly efficient capabilities, knowledge, and skill, with a commitment to on-time delivery, safety, and team in a fast-paced production environment

Fully faceted machine operations experience including; machine calibration, use and maintenance, quality control, fabrication of materials, tool preparation, reading and interpreting blueprints in accordance with quality control procedures

Highly focused, and produces quality work/products in accordance with company guidelines

Consistent on-time project delivery demonstrating agility and strong attention to detail

Self-motivated, accountable, takes the initiative and fosters a cohesive team dynamic

Maximizes time with critical problem solving, good judgement and decision making skills

Self-directed with the ability to complete all tasks with minimal supervision

Demonstrates a high level of social perceptiveness and a positive attitude; stays calm under pressure in a high demand environment

SKILLS

Multi-axis Machine (Viper) Operation including Maintenance and Safety;

Highly skilled in use of Micrometers, Calipers, and Protractors;

Overhead Crane Operation; Laser Programming Operation; Forklift Operation;

MS Office Suite Proficiency including MS WORD, PowerPoint, Excel PROFESSIONAL EXPERIENCE

Bell Helicopter - Fort Worth, TX Jan 2008 - Sept 2016 Machine Operator

Successfully operates two multi-axis machines (Viper) ensuring they are within tolerances, gauges, calibration and safety in order to effectively run production cycles. Serves as traveler for the daily order of parts and program orders for machine calibration to build the orders for production cycles.

Effectively performs changeovers with sense of urgency and thoroughly completes all tasks; completes simple set up to accurately and efficiently run production or products through program and processes. Maintains production quality standards outlined by company

Monitors maintenance and repair of machines; ensures machines are operating within specifications and according to calibrated capacity loads, routinely checks machines for optimal performance

Ensures quality control is consistently met; possesses the visual ability to monitor, identify, and detect product issues related to compliance; Actively checks dates of material, facilitates the fabrication of composite materials, ensures temperature guidelines are adhered to, continuously detects issues with materials by appearance and texture using highly developed skills to ensure composite meets specifications and requirements

Effectively works with time sensitive materials in the cold room environment, completing work with a high level of quality and performing processes in alignment with timelines to ensure completion of project within defined parameters

Performs operation of overhead cranes and hoists lifting pieces to machines as necessary Shadderick Henderson, Page 2

Demonstrates in depth knowledge of feeds and speeds and a working knowledge of cutting tools and their application; ability to use measurement tools, debur parts as needed, and proficient in first use inspection, off-sets, and tool changes. Ensures parts are within gauges

Accurately programs overhead lasers locate exact areas to apply or hand lay composite plies to parts.

Performs daily preventative maintenance on machine assuring that work area and aisles around machines are clean and free of debris

Monitors machine for tool wear or breakage, changes tooling, and makes machine adjustments as necessary to produce quality part/product

Mounts, installs, aligns and secures tool attachments, fixtures on machines using hand tools and precision measuring instruments

Adept at accurately reading and interpreting blueprints, shop drawings, and other specification sources

Manpower - Texarkana, Texas Jan 2005 - Dec 2008

Assembly Worker

Accurately assembled wire harnesses for gauges, tested circuits for correct connection, read blueprints and schematics to complete projects with efficiency and according to timelines and specifications

Utilized power hand tools to complete projects and assigned work on daily basis per project specifications and within safety parameters outlined by company Airtran – Dallas, Texas Jan 2001 - Dec 2005

Customer Service Representative

Ensured consistent compliance with FAA and Dot regulations within specified safety guidelines were met, maintained paperwork for fuel, loaded plans and invoices into appropriate system

Completed passenger reservations and sold flight tickets

Tracked lost luggage and rerouted it to correct passenger destinations

Accurately completed data entry tasks, and maintained file records EDUCATION

Southern Arkansas University, Magnolia, Arkansas

General Studies Coursework 1993-1994

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