Customer Service Manager
Resume:
Rosa Garcia **** Robin Hood Ln
Winston, GA
********@*****.***
Seeking a position with a well-established organization, where extensive experience will be further developed and utilized.
Skills:
* Detail-oriented, efficient, and organized
* Strong leadership and customer skills
* Ability to speak English and Spanish
* Highly trustworthy, dedicated, discreet and ethical.
* Resourceful in the completion of project, effective at multi-tasking.
Computer Skill:
Microsoft, Outlook, Word, Excel, Internet efficient, Quick books, JDE
November 22th 2016 to Present
Accounting Clerk
Yusen Logistics (Americas) Inc.
691 Airport South Parkway I
College Park, GA
• Ensure timely and accurate processing of payment of vendors.
• Distribute checks to vendors.
• Preparing bills, invoices, statements for payments.
• Reconcile bills, checks balances, follow up on discrepancies and maintain vendor files.
• Communicate with vendors to resolve problems and/ or provide information.
• Communicate with other accounting branch offices.
• Filling paid and/or unpaid vendor invoices.
• Attend visiting customers and keep log per TSA regulations.
• Analyze branch P/L figures and create branch P/L spreadsheet as assigned by BM.
• Analyze outstanding list and report to BM with update data.
• General Administrative duties as assigned by Branch Manager.
August 17th to September 30th 2016
Accounting Clerk
Hi –Tech Trucking Inc.
P.B. Box 632
Linden, NJ
• Researching and following up customers inquiries.
• Processing request and coordinating with customers.
• Generating bills and sending them to the respective party.
• Accounts receivables
• Post customers payments by recording checks.
• Updates receivables by totaling unpaid invoices.
• Summarizes receivables by maintain invoice account; verifying totals; preparing reports.
• Accomplishes accounting and organization mission by completing related results as needed.
2013 to 2014
Office Clerk
Sylvandi’s Truck and Seat Upholyster
Elizabeth, NJ
• Answered all incoming calls from customers to help and assisted with any questions and or concerns.
• Contacted different companies inquiring about all kind of different materials for our clients and for our employees to have the right material.
• Assisted with managing the schedule and payroll for our team member which included a total of 6 team members.
• Received hands on training to learn all kind of materials and type of work that our customers inquire about, to know and explain the type of work that needed to be done for a future client.
• Completed payment transactions to our providers when making orders on line or over the phone
2012 to 2013
Waitress, Cashier
Don Julio’s Restaurant
Elizabeth, NJ
• Managed all cash transactions at the cash register
• Recorded and served orders to customers in a timely manner
• Maintained cleanliness throughout the restaurant and all public areas
• Supervised the staff when the manager was off and or not available
• Provided customer service to ensure that guests received quality service
Education
Anticipated completion date: July 2015
Union County College
GED, Certificated on Accounting
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