F RANCESCA LUCERO
**** ********** ****** * ** Vegas, NV 818-***-**** f acyl7q@r.postjobfree.com
OBJECTIVE
It is my goal to secure a position in a company which values customer service and passion
for product quality. I would thrive in an environment where I may apply my years of
experience and varied skill-set.
SKILLS PROFILE
- Thorough knowledge of restaurant procedures and computer systems such as Micros,
POS, Infogenesis, and Aloha
- Regularly exceed sales goals by effectively up selling and managing sections efciently
- Ability to handle the demands of high volume environment while maintaining a composed
and positive attitude
- Provide remarkable guest experiences through superb customer service, evidenced by the
high number of guests requesting my station.
- Demonstrate importance of teamwork
- Exercise excellent communication and rapport-building ability
- Based on guests requests, suggested changes to management, including a protable
specialty drink added to the bar menu
EMPLOYMENT HISTORY
Jaleo by Jose Andres 02/2012 Current
Server - Las Vegas, NV
Roys Hawaiian Fusion 11/2010 01/2012
Server - Downtown Los Angeles, CA
Geoffreys Malibu 02/2008 03/2009
Server - Malibu, CA
Claim Jumper Restaurant 10/2004 12/2007
Server - Thousand Oaks, CA
EDUCATION
Associates Degree in Liberal Arts
06/2008
Los Angeles Pierce College
Currently Enrolled in the Certied Sake Professional (CSP) Program
Aria Las Vegas
Date set 08/08/2016-10
Certied Reiki 11 Practitioner (A Japanese technique to promote healing and wellness)
Ventura County Medical Center
06/2010
REFERENCES
John Peiser
Sommelier of Jaleo at The Cosmopolitan
Las Vegas, NV
JP Francios
General Manager of Mesa Grill at Caesers Palace
Las Vegas, NV
Tom Crenshaw
Manager of Mesa Grill at Caesers Palace
Las Vegas, NV
Dominic Cimino
Manager and Sommelier of DOCG
Las Vegas, NV
Brian Heuser
Sommelier and Captain for e by Jose Andres
Las Vegas, NV