Amy Kaldas

.tS relluM .N *** ***** AC,miehanA *302.378.417 moc.liamg@32sadlaka

Dedicated and motivated Human Resource Specialist graduate with proven strength in all human

resource department needs. Seeking to apply my abilities to evolve my knowledge and grow within

an established organization.

Work Experience

DYODE, Orange, CA January 2017- Current

Independent Human Resources Consultant

Provide human resource services to DYODE and its clients

Talent acquisition-Searching and presenting qualified candidates for positions needed

Meet and interview clients to better assist with providing highest quality of HR needs

March 2014 - January 2017

A-1 Self Storage, Anaheim, CA

Assistant Manager

Present and lease out units to tenants

Process paperwork for rentals and auction

Follow-up with current and future customers daily

Handle tenant situations, which pertain to sales, issues, and customer service needs

June 2013 - April 2014

Hotel Menage, Anaheim, CA

Night Auditor

Display excellent customer service skills

Finish reports for the accounting department

Roll over business days transactions and statistics

Active manager on duty during night audit shift

June 2012 - February 2013

Target Mobile, Irvine

Sales Manager

Balance cash drawer daily, sell/cross sell products

Create schedules and supervise employees performance

Actively train new employees

Complete documentation for new contracts with various wireless carriers

Provide customer assistance for difficult transactions

Perform managerial duties, conference calls, sales production versus other Target Mobile Locations

September 2011 - June 2012

Wireless Advocates, Torrance and Inglewood

Sales Associate and Trainer

Assess customers needs by addressing their concerns

Knowledge of different wireless carriers and obtaining contracts

Proficient in product knowledge

Provide customer assistance in new products

Train new employees in computer software and inventory

December 2010 - April 2011 (Seasonal)

H&R Block, La Mirada, CA

Client Service Representative

Perform operations and transactions efficiently

Process new memberships

Provide customer service assistance

Schedule appointments for years and accountants

Skills

Knowledgeable in customer service, standards, and regulations

Excellent communication and interpersonal skills

Interact well with widely diverse groups

Proficient computer skills Microsoft Office

Maintain up-front presence to assist with customer service and problem resolution

Strong leadership qualities with major emphasis in management handling

Consistently meet and exceeds established goals and position requirements

Energetic, decisive, competitive, and professional

Strong ethics and commitment

Education

University of California Irvine - Human Resources

Management Certification Completed Sept. 2016

Cypress Community College September 2012

Long Beach Community College January

2008

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