Administrative Assistant Information Technology

TECHNICAL SKILLS

APPLICATIONS: Java, Adobe CC Suites, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, FBMS, Microsoft Outlook, Document Manager, Image Capture, Application Xtender Web Access, Payment Net, WEBEX, Atom and Work Speed. Assisted software developers in designing, writing, testing, debugging, and maintaining software applications that meet technical and functional requirements. The POC for Application Xtender Web Access and desktop version. Provided information and instructions to supervisors and employees on how to navigate the programs and to process invoices and travel vouchers for Fiscal Services.

INVENTORY: Performing Receipt of Property for computers, monitors, printers, and scanners for their serial numbers and models. Purchased IT equipment for Fiscal Services and recorded IT sensitive equipment for inventory.

LANGUAGE/MANUAL: Java; Assisted with the language of Implementation and Test Plan for Application Xtender Security Technical Implementation Guide (STIG) Application for the Office of Information Technology.

OPERATING SYSTEMS: Windows XP, Vista, 7, and 8, Mac OSX.

SECURITY: Set up privacy settings, scanned for viruses, provided security lessons and basic knowledge of information technology on Mac notebooks and PC’s. Worked for a year with IT Helpdesk Support and IT Security team as a Regression Tester and Administrator for a desktop and web version for government programs.

Created an IT Security brochure for a college assignment and demonstrated the seven different areas of Advanced Internet Threats. The focuses were prevention, detection, and response.

PROFESSIONAL EXPERIENCE

Department of Interior/Bureau of Indian Affairs 2011-2016

Contractor / Gold Belt Glacier, Inc. (formerly - Veteran Solutions, Inc.) - Reston, VA

Leasing Building Management Specialist (8/29/16 to 11/9/16)

Served as assistant and managed the day-to-day operations of designated building matters related to leasing. Consulted and collaborated with management and coordinated spacing requirements.

Checked monthly safety inspections and created safety procedures.

Constructed and executed tracking methods for an Excel sheet for Work Speed orders, key inventory, and other building needs.

Traveled to and supported both Department of Interior locations; Reston and Washington, DC

oImplemented new filing systems and other document control processes for regional spaces and the Washington D.C location.

oCreated Work Speed maintenance ticket requests for Reston location

Financial Specialist for Acquisitions (3/28/16 to 8/26/16)

Managed a wide range of agency projects associated with internal controls, program funding, financial management policies and practices, and initiated improvement to the agency budgetary and financial operations.

Participated in audits/reviews such as internal control, operational reviews, and risk assessments for the purpose of determining deficiencies, which detract from efficient and effective delivery of work products, services, and compliance with applicable laws and regulations.

Interacted effectively with others in a broad range of functional and technical backgrounds and handled pressures in a deadline-driven environment.

Prepared and monitored government plates and charge cards

Assisted supervisor as the POC and set up Fed Bid training

Attended, provided suggestions, and represented other team members and reported upon Departmental Charge Card meetings.

Served as an A/OPC who reviewed and approved Charge Card applications, prepared and distributed the documents.

Provided information, articulated language, and researched Charge Card regulations policies for the bureau

Organized a Fed Ex tracking system to electronically monitor and review the budget monthly

Authored and designed training materials for the Acquisition division

Designed and implemented desk procedures to continually research and maintain the categorized master list of Contract Specialists certification status and pertinent information.

Administrative Assistant for Safety & Property Management (7/13/15 to 3/25/16)

Managed, coordinated, and controlled personal property management activities including physical inventory of capital assets. Assisted with the development, implementation, and evaluation of policies and procedures related to personal property management. Established and maintained effective internal controls to ensure the integrity of the property data and operational efficiency.

Conducted Market research for supplies from various vendors, analyzed costs, and reduced supply budget.

Generated weekly departmental reports and created memorandums for Office of Facilities Property & Safety Management.

Attended (Regional Property Officer’s) RPO meetings and recorded minutes

Implemented data and worked with (Financial Reporting Analysis) FRA on (Construction in Progress) CIP documents.

Assisted Fleet Manager in documenting a policy on Utilization/Underutilization and New Lease Vehicle Mileage Utilization Requirements. Edited and formatted Indian Affairs Manual chapters for Property Management Administration. Updated Personal Property Inventory Listing with Cost Centers. Developed a tracking system to record daily incoming mail and an outgoing log of packages for auditing purposes.

Lead Administrative Assistant (10/31/2011 to 7/11/15)

Served as Point of Contact for the Bureau and other divisions, provided expertise in Mailroom operations concepts and demonstrated the highest level of customer-first approach, professional support, technical advice, and guidance to over 160 bureau staff. Researched and implemented the 5S Methodology. Led varied mail operations, which included controlling, routing, and distribution of mail.

Managed the 5S Methodology project by organizing the mailroom work space for efficiency and effectiveness. The requirements included: Identifying and storing inventory supplies in plastic containers utilizing a labeling system, and sustained new order, developed new procedures for employees to retrieve supplies, therefore, reducing customer interface time and supply costs.

Independently coordinated and conducted new employee orientation, trained supervisors, assistant, and two employees, coordinated with Human Resources for: orientation, timesheets/payroll, and new documentation for new employees.

Worked extensively with travel vouchers and purchase order numbers for invoices. Reviewed and allocated charge card information. Researched, received, and processed documents, providing proof of receipt, and current disposition. Provided instructions to supervisors and employees on how to navigate the programs, process invoices, and travel vouchers for Fiscal Services.

Conducted market research and prepared Acquisition plans, prepared requisitions for supply vendors and retrieved proper signature authority, served as Supply Officer and Collections Officer; received, logged, and secured checks. Received and recorded accounts receivable documents. Managed supply levels and placed orders for GSA contracted vendors through GSA Advantage and other vendors, contacted supply vendors to research product details and order/shipment statuses.

Supervised mailroom assistant employee and delegated work. Assisted in preparing and processing employee evaluations and yearly reviews. Tracked and reported document receipt/processing volume to management. Sorted, routed, distributed, logged incoming and outgoing unclassified mail and packages, processed all outgoing mail for USPS and Federal Express, screened for adherence to USPS, Federal Express, Agency and security procedures.

CLEARANCE

SF 85 Public Trust

EDUCATION

George Mason University, Fairfax, VA

Bachelor of Arts, Major: Art & Visual Technology; Minor: Public Health 5/2016

CONTINUED EDUCATION

Virginia Tech University, online course curriculum

Master of Science, Major: Information Security, Health Information System Management,

Business Information Systems; Expected completion 5/2019

Northern Virginia Community College, Loudoun, VA

Associates, Major: Computer Science; Expected completion 5/2017

CERTIFICATIONS

Exam preparation in progress; Expected completion 1/17

A+ Hardware & Software Certification

JOB RELATED TRAINING

Certificates:

A+ Hardware & Software, Ethical Hacker (CEH), Information Security Awareness, Risk Management Framework to Federal Information Systems (RMF), Federal Bureau Management System (FBMS), and GSA Charge Card Trainings.

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