Manager Office

PROFESSIONAL SUMMARY

●Highly passionate and motivated professional with over 15+ years of diversity recruitment, retention, and team management experience in higher education

●Excellent knowledge of working with underrepresented populations

●Especially adept at relationship building within local communities, working within a team, and creative thinking

● Minimum of three to five years practical experience in substance abuse prevention training and implementation of substance abuse initiatives

PROFESSIONAL EXPERIENCE

Accenture Federal Services Substance Abuse Prevention Coordinator 5/2016-Present

●Serve as the Substance Abuse Prevention Coordinator (PC) subject matter expert (SME) regarding doctrine, policy, and training directly related to substance abuse issues within a specific State or Territory. Serve as the key point of contact (POC) and coordinator for the implementation of the Substance Abuse Services Initiative (SASI)

●Assist Unit Commanders by linking Soldiers into the SASI program, be responsible for communicating and coordinating with SSA SASI POC, obtain necessary and appropriate assessment/evaluation information, and any associated progress information to client's personnel and their Commanders while maintaining HIPPA guidelines.

●Track and maintain all SASI reporting data/documents as identified by client to fulfill requirements, as well as track and maintain all Soldier substance abuse data/services in DAMIS.

●Provide all unit level data and State rollups to the ADCO and State leadership for situational awareness and planning. Coordinate with the ADCO to target resources and the delivery of services based on data driven decision making.

South Carolina Department of Social Services Program Coordinator II (Contract Monitor) 3/2015-5/2016

●Serves as Office Manager for the Contract Monitor Department

●Monitored contract performance through telephone conversations, electronic mail correspondence, site visits, annual inspections. Makes site visits, when appropriate, to the Contractor's (Provider') facility and checks contractor (provider) performance.

●Analyzed of contractor metrics for compliance with performance standards, applicable laws, delivery schedules, payment provisions, inspections, progress reports and other requirements stated in the contract.

●Conducted special projects regarding uniform implementation of state laws, federal regulations and policies and procedures as they relate to Residential Fixed Price (RFPs) and contracted programs/services. Contract Renewal Writing.

●Provided technical assistance to Providers, Case Managers, Region Team Leaders and other staff as needed.

Winthrop University Program Coordinator II (Contract Monitor) 1/2013 – 3/2015

●Collaborated with team for planning, developing and implementing administrative activities along with providing relevant feedback

●Analyzed, reviewed, and made recommendations for variety of South Carolina Department of Social Services (SCDSS) contracted programs and services to include data collection, analysis

●Statistical aggregation of required reporting

●Conducted special projects regarding uniform implementation of state laws, federal regulations and policies and procedures as they relate to Residential Fixed Price (RFPs) and contracted programs/services

●Served as the Office Manager for the Contract Monitor Department, Performed other related duties as required

Winthrop University Program Coordinator I (IV-E Coordinator) 2/2012 – 1/2013

●Determined Title IV-E Foster Care or Adoption eligibility for children, conduct ongoing reviews and provided technical assistance and training to local office staff.

●Reviewed foster care –adoption case documentation, research other program agency records, and coordinated with case manager to determine initial and ongoing eligibility for Title IV-E federal assistance.

●Monitored program records and activities to ensure accurate and complete processing of IV-E eligibility and funding claims.

●Implemented of nationally standardized protocols for incoming data, organizes and maintains data, and retrieves a variety of computerized, extracted pertinent eligibility data information, and recorded it on the Human Services Database, Prepared daily reports.

●Recommended and implemented procedural changes as needed to promote efficiency and maximization of funding/services to clients.

Claflin University Associate Administrative Assistant-Upward Bound 9/2009 to 2/2012

●Performed Office Manager functions and other office duties as requested. Managed $500,000 budget for the Upward Bound Department.

●Monitored due dates of Grant renewals, Contract renewals, Rewriting of Grants, Contract Proposals. Coordinated complex calendar system using Outlook software.

●Assisted with organizing programs/events, meetings and conferences to include: securing facilities, caterers, producing conference information and/or invitations as well as coordinating speakers. Coordinated and Conducted interviews for Summer/Academic year staff.

●Supervised all work study, community service students by monitoring their work hours, work performance, weekly meetings and ensuring daily task were completed as assigned.

EDUCATION

Master of Business Administration-Health Care Administration Northcentral University

Concentration: Strategic Leadership

Anticipated Graduation: May 2018

Bachelor of Arts Degree Criminal Justice Administration/Sociology Claflin University

Associate Degree Early Child Care Orangeburg-Calhoun Technical College

Diploma Early Childhood Development Denmark Technical College

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