Shirlita I Lee

Fort Washington MD *****

Home: 301-***-**** Cell: 240-***-****

acykzh@r.postjobfree.com

Professional Profile

Self-motivated, mature focused and ambitious individual with a Bachelor's of Computer Science degree along with a

Master's Degree in Business Administration. Skilled and thorough in analyzing problem situations and

finding creative solutions. Outstanding skills in analysis, strategy and planning. Proven ability to

create and manage a result-oriented team. Able to meet demanding time goals. Experience in clear and

effective business communication.

Qualifications

COBOL, COBOL II, Micro Focus COBOL, C, JAVA,

ILOG-JRules, CICS, DB2, JCL, File Aid, ISPF, SQL,

QMF, UNIX, Visio, Viasoft Smartest, Pegasys,

Continuus/CM Developer, Endevor/MVS,

Structured Design, Requirements Management,

Capability Maturity Model (CMM) Microsoft

Office, EEO/Sexual Harassment for Managers,

Gaining a Competitive Edge through Diversity,

Professional Value Offered

Design

Worked on multiple contracts at the same time to include having multiple closings on the same

day.

Consulted onsite with custom builders, selling homes in the $ 300,000, and $400,000 dollar

range.

Responsible for the creative design for (The Batch project)

Wrote and edited documents to keep staff informed on policies and procedures.

Created a test result database to improve the accuracy and efficiency of analysis and reporting.

Saved Verizon millions of dollars in fees and fines by action taken.

Promoted to Lead Engineer after 10 months of working on project.

Awarded with the Verizon Performance Award in 1999, 2000 and 2001. Awarded the Verizon Merit

Award- 1999, 2000, and 2001.

Process Improvement: Developed history lessons that resulted in positive outcomes.

Student Development Increased: Student history test scores by 20% by introducing more effective

learning techniques such as technology integration and student-run lesson plans. (male students)

Experience

Exit Elite Realty/Exit First Realty/Why USA ICI Realty

Real Estate Agent (Flexible schedule)

Fort Washington, MD

MD Real Estate Contracts, DC Fair Housing and Predatory Lending, DC Legislative Update, Rent

Control & LT Rights, DC Ethics Update, MD Legislative Issues Affecting Real Estate and Their

Relationship to The MAR Regional Sales Contract, 1031 Exchanges Made Simple, How to Work

with Buyer having Credit Issues, MD Fair Housing, MD Code of Ethics, Flipping and Predatory

Lending, Agency/Agency Law Update, Comparative Analysis of real estate, Principles and

Practice of Real Estate.

Employment: Real Estate Agent-Present Years in Profession: 7year License independent sales

representative in MD and DC who provided services to a licensed real estate broker on a

contractual basis.

Promote sales through advertisements and marketing.

Knowledgeable of real estate laws, the local economies, financing options and governmental

programs.

Coordinated and negotiated millions of dollars in real estate sales and purchase contracts with

buyers, sellers, and investors.

Coordinate property closing, signature of document and disbursement of funds.

License to explain, prepare, present and modify purchase contracts with addendums created by

MAR (Maryland Association of Realtor) that are legally binding for real estate transactions.

Liable for contracts errors and obligated to maintain the confidentiality of my customer

information.

Served as a liaison between clients, real estate agents, brokers, lenders, title companies, inspectors,

appraisers, and other realtors on purchase term and conditions.

Provided detail comparisons/market analysis of the residential market to help customers, and the

community determine fair market value of a property.

From The Heart Christian School August 2008 to June 2009

History Teacher (40 hours a week)

Suitland, MD

Taught History to the 6th and 7th grade students, average class size 20.

Prepared course objectives daily and outlined the course of study following state curriculum

guidelines.

Employed a variety of instructional aids, methods and materials that provided for creative teaching

to prepare students competency for next grade level.

Used homework effectively for drills, review, enrichment, and project work.

Assessed the learning of students on a regular basis through quizzes and test.

Routinely met with students' parents regarding in-class issues and learning interruptions to

discuss solutions.

Grace Brethren Christian School September 2007 to May 2008

Substitute Teacher (45 hours a week)

Waldorf, MD

Taught all grade levels and subject matters, Elementary to High School Students.

Promoted to permanent math teacher for 8 weeks for high school.

Instructed 10-11th grade levels of Algebra I and Algebra II to a class of 30 students.

Developed, administered and corrected tests and quizzes in a timely manner.

Coordinated after school tutoring hours with other teachers to help students in need of extra

attention.

Established and enforced rules for behavior and procedures for maintaining order among a class of

18 students.

Verizon Communication November 1997 to June 2003

Software Engineer (60 hours a week)

Arlington, VA

Boosted flow thru rates by 20% because of action taken.

Responsible for implementing changes to decrease error rates that saved the company millions in

fines.

Design, developed and modified hundreds of COBOL II, DB2, JCL, CICS, REXX and/or C

programs for Verizon Communication (also IRS & Naval Medical Data Service Center).

Converted millions of customer accounts (data conversion) from legacy mainframe (VSAM files to

DB2) to new life cycle system.

Created a high level and detailed design documents to be used by external and internal

applications.

Facilitated and present design documents to teams, manager and external groups.

Liaison for several projects and initiatives for the team.

Team leader for Batch Processing - resolved issues that would delay the system test dates.

Trouble Ticket Manager - handled database issues, verified deployment and approved modification

to system.

Conducted daily meetings regarding new or existing trouble tickets.

Attended weekly status meeting with external Managers and Directors to report and discuss status

(reports) of projects.

Prepared and sent error analysis documents to managers, team leaders, and the programming staff.

Created documents to track and eliminate errors.

Analyzed documents and made changes on how to improve performance.

Updated this process to create initiatives and internal trouble tickets.

Created test plan documents for system test, and unit tested internal programs for compliance with

design documents and implementation.

Internal Revenue Service August 1990 to November 1997

Computer Specialist ( 40 hours a week)

Washington, DC

Drove continual improvement to system architecture by refactoring old legacy code.

Collaborated with product and engineering team members to define and develop new product

concepts.

Coordinated with QA testers for end-to-end unit testing and post-production testing.

Led working groups to develop mitigation strategies and prepare standard operating procedures.

Installed, supported and maintained file servers and network access.

Education

Ashford University 2012

MASTER BUSINESS ADMINISTRATION (MBA)

Clinton, Iowa

GPA: GPA: 3.8

GPA: 3.8

Delaware State University

Bachelor of Science: Mathematics/Computer Science

Dover, DE.

Mathematics/Computer Science

Affiliations

Volunteer Campaign Treasurer in Maryland (State Delegate) Volunteer Bible Study /Life Skills Teacher in

Alexandria Jail (Church Prison Ministry)

Skills

Advertisements, Agency, C, Capability Maturity Model (CMM), CICS, Closing, COBOL II, COBOL,

Competitive, Continuus, Contracts, Credit, Clients, Data conversion, Database, DC, Edge, Endevor,

Financing, FTP, Funds, DB2, MVS, ISPF, JAVA, JCL, Team leader, Law, Mainframe, Market analysis,

Marketing, Market, Materials, Math, Meetings, Micro Focus COBOL, Excel, Microsoft Office, Naval,

Next Developer, Programming, Progress, QMF, Real Estate, REXX, Sales, SQL, Structured Design,

Teacher, Teaching, UNIX, Visio, and VSAM.

Contact this candidate