Sales Support
Resume:
Darrell Allison
**********@*****.***
OBJECTIVE Desired position as an IBM iSeries Systems Administrator and/or JD Edwards ERP CNC Administrator within a
collaborative team of IT Professionals.
SUMMARY
A highly motivated, reliable and flexible IT professional with 30+ years of experience in all levels of Business ERP IT support. Whether working as a hired employee or in a Managed Services role, collaboration, teamwork, and organizational success are always at the core of my participation. Core skills in managing iSeries administrative tasks, HW/SW licensing and maintenance contracts including third-party SW, vendor relations, infrastructure expansions, performance, coordinating all service and expansion of the Enterprise server. Also provided JD Edwards E1 CNC administration and ERP application user support along with technical support of a wide variety of enterprise business interfaces.
iSeries, AS400, IT Operations Mgmt., CL Scripting, Backup & Recovery, Monitoring, iOS Install, Upgrade, PTF, IFS, JDE EnterpriseOne, CNC Administration, Vertex (SUT, STR, Payroll), MS Servers (2003, 2005, 2008), MS SQL Server, Redgate, Linoma GoAnywhere, DSI, Extol EDI Integrator, Wynright CAPS Pick-to-Light, BookMaster Royalty, Third Party Software Install, Updates and Upgrades.
EXPERIENCE
Velocity Technology Solutions 07 / 2013 - 07 / 2015
iSeries/CNC Administrator
CNC Administration duties continued as part of the RAM support team after the iXtend acquisition by Velocity. Worked with Off Shore CNC resources to facilitate around the clock support for clients. Was the iSeries Administrator as part of the transition team moving an iSeries RAM client to the VTS hosting environment. Client support included iSeries log monitoring, troubleshooting, data refreshes, iSeries scheduler and job queue monitoring, CL creation/modification, System IPL, developer and user support. Versions ranged from JDE 8.12 through 9.1 and Enterprise servers AS400 V5R2 to V7R1 and Windows Server 2003 to 2008.
iXtend, Inc 02 / 2013 - 07 / 2013
iSeries/CNC Administrator
CNC activities supporting multiple clients across multiple platforms; Full and Update package assembly/build/deployment, menu/taskview promotions, user provisioning, security and role management, process/procedure documentation, services bounce/restarts, troubleshooting, helpdesk/end user support, worked with MOS to resolve issues as necessary. Data Center responsibilities included IBM HMC, iSeries 720, 520, 810 servers, 3570 Tape Library, backup/recovery, disk management, CL, FTP, EDI, IFS and weekend On Call duty rotation.
David C. Cook 08 / 2008 - 02 / 2013
iSeries Operations Manager/CNC Administrator
Expanding responsibilities include managing first & second shift operations processing of daily business activity, updating the OPS schedule and documentation, performing process analysis and improvement along with managing all HW/SW licensing, maintenance and renewals. Also performed all general CNC duties, and managing CNC consultant activities. During this time iXtend was engaged for Remote Administration Management and Hosting of JDE E1 8.12 TR 8.96. where I became the primary contact facilitating knowledge transfer during this transition.
David C. Cook 05 / 1998 - 08 / 2008
AS400 System Administrator
Responsible for all aspects of AS400 Administration & troubleshooting, managed migration for older AS400 platform to a Power 5 iSeries, multiple upgrades from V4R3 - V5R4, PTF application, CL scripting, AS400 Scheduler, security, user, disk and performance management. Also responsible for all software resident on the AS400 which included JDE EnterpriseOne, Vertex Sales and Use Tax Q Series, Extol EDI Integrator 5.9, and BookMaster/IBS Royalty module. Other duties included Extol EEI Admin (trading 810, 850, 855, 856), backup, recovery, monthly Vertex updates, monthly Vertex tax data exports for Indirect Vertex Sales Tax Returns Q Series. Also, worked closely with JDE developers to build multiple internal/external interfaces between JDE and the warehouse CAPS pick, pack and ship systems, Website Sales transactions, bank PositivePay, credit card processing and book sales royalty processing. Also did cross training for some JDE E1 CNC tasks including project promotion, package assembly, build and deployment for all DV, PY and PD environments, CreateForm project promotions, user provisioning, and security/role changes as well as mixed application user support.
Cook Communications 12 / 1995 - 05 / 1998
Systems Admin/Application Programmer
Responsible for Vista Book Publishing ERP system and user support while relocating to Colorado
Springs, CO and migrating all current and historical data from the DEC VAX/VMS to the IBM AS400 running JDE OneWorld B7332. Managed two application programmers.
Chariot Victor Publishing, a division of Cook Communications Ministries 11 / 1992 - 12 / 1995
Systems Admin/Application Programmer
Responsible for all aspects of Chariot's Vista Book Publishing ERP system on a DEC VAX/VMS system. Support included VMS administration, CL scripting, backup, recovery, hardware, software, warehouse, and network support. Also was responsible for Vista's ERP application programming, and support of 20-35 users. Managed two applications programmers
CVS Health 1991 - 1992
Programmer/Analyst
Supported all aspects of AP/AR/GL for the Maxcim Accounting package and its users in a DEC VAX/VMS environment.
The Signery 1989 - 1991
Owner
Computerized sign fabrication
EDUCATION College of DuPage 1979 - 1981
Associate of Arts and Sciences (AAS) in Computer Science
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