Manager Management

Email: *************@*****.***

Professional Summary

I am an Experienced Management Professional with strong leadership and relationship building skills. I am motivated with solid experience managing all levels of projects, including budgeting, change management and process improvement.

I have worked in a variety of disciplines and market sectors from Oilfield Waste Management, Public and Private Hospitals, Production and Manufacturing, Customer Service and Logistics/Transport Management.

I thrive on challenges and excel in a dynamic changing environment.

I am looking to join a high profile organisation, focusing on change management, consultancy, training and development with investment in people.

Skills

Project Management

Project Planning and Development

Best Practice Development

Process Mapping

Process/Continuous Improvement

Budgeting and Forecasting

Cost Reduction Initiatives

Leadership

Effective Communicator

Results-oriented

Strong Organizational Skills

Report Writing

Multi-Operations Management

Logistics/Transport Management

Summary of Experience

Project Management for new plant design, installation, operation and resourcing.

Change Management for various business systems and/or processes including new system development and implementation, organizational restructuring and procedural updates.

Market and GAP analysis for a horizontal integration of a Confidential Waste Business.

15+ year’s supervisory/managerial experience.

Budgetary control and compliance including forecasting and reporting.

Environmental Management System development including aspects and impacts register as well as operational and system procedures.

Organizational skills, problem solving and supervisory skills daily on site and transport operations and maintenance.

Analytical and Report writing.

KPI’s on Performance, Productivity, Budgetary Compliance and Safety.

Effective communicator at all levels.

Strong People Manager.

Recruitment, interviewing, hiring, succession planning, including staff retention, performance management, training needs assessment and staff coaching and mentoring. Conflict management and resolution.

Proficient in MS Office products as well as PeopleSoft and various tailored systems, programming and hardware maintenance experience.

Work History

Alberta Health Services – Implementation Specialist (Contract) 01/2015 to 12/2015

Guided the data conversion and site implementation for a new patient scheduling system, replacing an outdated excel system. Deliverables achieved were to better understand the patient waitlist, define appointment types, remove duplicate appointments, and forecast doctor clinic requirements to aid resourcing of nursing staff.

Introduced process controls and designed clinic templates for specific Doctor Requirements.

Reviewed and revised Clinic Administrative Procedures to align with new system.

End User delivery, training, coaching and mentoring for successful implementation.

Tervita Corporation (Waste Management) – Operations Manager 09/2011 to 10/2014

As the Operations Manager I was responsible for the profitability of the Calgary and Southern Alberta District.

Project managed the design and implementation of a new $2.4m system including procedural and business process changes and end user acceptance testing and training. Key deliverables; inclusion of industrial districts, waste life cycle reporting, automated pricing and Waste Management Division invoicing standardization.

Change management from a legacy system and process dating back 15 years, to a new standardized auditable system of work.

Environmental and legal compliance of the facility and transportation including Hazard Identification, Field Level Risk Assessment, Job Safety Assessment, Behavioural Observations and Incident Management.

Daily coordination of facility resources to ensure production efficiencies

Safety of all on and off site employees and visitors

Overall operational responsibility for the Calgary District which includes three teams, Transportation, Facility and Field Services.

Staff training and development.

Divisional consumables Supply Chain Management, ensuring just in time goods deliveries for all Canadian facilities.

Relocated From UK to Canada 09/2010

Temporary agency work to 09/2011

Px Ltd – Business Team Leader 08/2009 to 09/2010

Part of a turnkey management team tasked with the installation and commissioning of a new municipal solid waste treatment facility capable of treating 410,000 tonnes of waste per annum for the client.

Development of the annual operating plan as well as annual business plans for the client.

Controlling all the site budgets, reporting site KPI’s and environmental compliance with site permits and government regulations to the client as well as data management and recording for the Environment Agency on behalf of the client.

Developed and implemented the site EMS system including setting of targets and objectives to improve environmental performance.

Development of training needs database, organising training and ensuring adequate resources in place to operate the facility to the required skill level.

Medical Waste Solutions Ltd – National Operations Manager 08/2006 to 06/2009

Project Management for a $5m installation and commissioning of a new treatment facility (Tempico Rotoclave Technology) capable of treating 5000 tonnes of hazardous clinical waste per annum.

Establishing and evaluating business project milestones.

Bid pricing preparation and contract negotiation/tender and management within National Health Service and Local Authorities. Managed these contracts from conception through to completion

Successfully compiled and achieved the PPC permit and WM licence applications for a treatment plant (alternative technology) and waste transfer station.

Negotiated permit conditions with the Environment Agency and agreed timeline for modifications and improvements.

Specified, sourced and supported the IT infrastructure to track waste movements

Developed and implemented an Environmental Management System in accordance with ISO14001 standards

Auditing producer sites to establish waste volumes and advise on waste minimisation initiatives in line with new regulatory guidance.

InterWrap Inc, Canada - Customer Service/Logistics Manager 09/2002 to 05/2006

Self Employed, Business Consultant, UK 04/2000 to 06/2002

White Rose Environmental (SRCL) 10/1993 to 04/2000

New Business Manager 04/1999 to 04/2000

Service Manager 03/1997 to 04/1999

Project Coordinator 04/1995 to 03/1997

Senior Administrator 10/1993 to 04/1995

Further Education – ENGLAND

Post Graduate Degree Business Administration Bradford University 04/2001

WAMITAB Certificate of Technical Competence TSS4 WAMITAB 08/1999

Access Development Certified AC Interskill 11/1997

BTEC in Business and Finance Gateshead College 07/1989

CSTS, WHMIS & TDG Certified

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