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Customer Service Microsoft Office

Location:
Cleveland, Ohio, United States
Posted:
January 31, 2017

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Greg Stuart

**** *. ***** **. ***. ***

Cleveland, OH 44106

(216) ***-****

acykw1@r.postjobfree.com

PROFILE:

Customer Service Support professional offering versatile office skills and basic knowledge in Microsoft Office programs. Strong planner and problem solver who readily adapts to change. Able to handle multiple priorities and meet deadlines without compromising quality.

STRENGTHS:

Exceptional Communication Skills

Multicultural Interaction

Customer service

Confidentiality

Detailed & Quality Focused

Record Maintenance

SUMMARY OF QUALIFICATIONS:

• Highly skilled in providing information regarding services of company

• Hands-on experience in entering and maintaining information into database

• Microsoft Programs: Knowledgeable in Word and Excel (Basic), Industry Specific Information

Systems Internet / Email

EMPLOYMENT HISTORY:

Customer Relations

Met, greeted and assisted visitors with a high level of customer service by engaging them in conversation

Built relationships of trust through open and interactive communication

Provided accurate, valid and complete information regarding facility and services via phone and literature

Ensured a safe environment for guests and colleagues

Customer orientated with the ability to adapt/respond to different types of characters

Administrative Duties

Answered phones and directed calls to the appropriate office or department

Delivered mail to upper management

Monitored clients coming into the facility by having them sign in and providing visitor tags

Office Aide, Linking, Employment, Abilities & Potential, Cleveland, OH – 2016 to 2016

Front Desk Receptionist, Euphoria Health & Fitness, Cleveland, OH - 2015 to 2016

Receptionist, Help Foundation Inc., Cleveland, OH - 2011 to 2015

General Assistant, The Darden Company, Bedford Heights, OH - 2005 to 2008

EDUCATION:

ITT Technical Institute Warrensville, OH

A.S.; Visual Communications 2009



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