Customer Service Microsoft Office
Resume:
Greg Stuart
Cleveland, OH 44106
*************@*****.***
PROFILE:
Customer Service Support professional offering versatile office skills and basic knowledge in Microsoft Office programs. Strong planner and problem solver who readily adapts to change. Able to handle multiple priorities and meet deadlines without compromising quality.
STRENGTHS:
Exceptional Communication Skills
Multicultural Interaction
Customer service
Confidentiality
Detailed & Quality Focused
Record Maintenance
SUMMARY OF QUALIFICATIONS:
• Highly skilled in providing information regarding services of company
• Hands-on experience in entering and maintaining information into database
• Microsoft Programs: Knowledgeable in Word and Excel (Basic), Industry Specific Information
Systems Internet / Email
EMPLOYMENT HISTORY:
Customer Relations
Met, greeted and assisted visitors with a high level of customer service by engaging them in conversation
Built relationships of trust through open and interactive communication
Provided accurate, valid and complete information regarding facility and services via phone and literature
Ensured a safe environment for guests and colleagues
Customer orientated with the ability to adapt/respond to different types of characters
Administrative Duties
Answered phones and directed calls to the appropriate office or department
Delivered mail to upper management
Monitored clients coming into the facility by having them sign in and providing visitor tags
Office Aide, Linking, Employment, Abilities & Potential, Cleveland, OH – 2016 to 2016
Front Desk Receptionist, Euphoria Health & Fitness, Cleveland, OH - 2015 to 2016
Receptionist, Help Foundation Inc., Cleveland, OH - 2011 to 2015
General Assistant, The Darden Company, Bedford Heights, OH - 2005 to 2008
EDUCATION:
ITT Technical Institute Warrensville, OH
A.S.; Visual Communications 2009
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