Customer Service Administrative Assistant

Susan J Tanjuaquio

Las Vegas, NV 702-***-**** **********@*****.***

Administrative Assistant/ Receptionist

Over 20 years’ administrative experience in high-volume, fast-paced environment.

Managed my own business serving a clientele of over 850+ individuals.

Skills

Management

Customer Service

Essential Skills

Train New Hires

Customer Complaints

Extremely Organized

Payroll/Bookeeping

Proficient in Windows, Office XP,and Word

Able to Adjust to Variety of People

Marketing for New Business

Creative Problem Solver

Self-starter

Professional Experience

Independent Broker/Sales and Marketing Manager

Quoted multiple lines of insurance and reviewed customer policies daily

Assisted and brokered with outside insurance agencies to custom fit specific clients needs

Cold called and marketed campaign activities at local firms and mortgage lenders to grow business..

Recruited and trained over 30+ individuals about various insurance products and concepts.

Loan Officer

Approved numerous loans for qualified customers based on credit checks and background history.

Handled specific billing questions and administered financial statements for 20+ clients.

Aided multiple families with mortgage financing and protecting personal assets.

Work History

OO

Owner and Independent Broker – Sue Tanjuaquio Insurance Agency Inc. 03/1991 – 10/2016

Loan Officer – Icon Mortgage 07/2007 – 10/2010

Tax Professional – H & R Block 10/2006 -05/2007

Notary - State of Nevada 1990-Present

Education and Professional Development

High School Diploma

University of Hawaii

Waukegan Township High School

Bachelor of Science in Business

Waukegan, IL

1986-1990

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