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Brandon, Mississippi, United States
January 31, 2017

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April M. Booker

**** ****** **** ****

Memphis, TN 38125



Obtain a challenging position which will enable me to impact productivity and profitability by contributing a solid base of operations experience.


Fifteen years of operations experience with an emphasis in warehouse distribution. Results oriented professional who values excellence, has high standards, and focuses on process improvements.


12013 Southwest Community College Associates Degree: Business Management (1 year completed)

2Southside High School



Ensure that area of responsibility supports all operations goals daily and weekly reviewing results with staff. Coordinate and administer daily interaction between the assigned area of responsibility and all in the facility. This would include peer across shifts. Ensure that personnel have proper qualifications, properly trained, and motivated to work productively both as part of a team and individually. Ensure compliance with established standards in the areas of quality, safety and employee safety. Identify and implement opportunities for improvements. Ensure compliance with administrative and reporting procedures while complying with overtime and provisions of the handbook. Coordinate labor staffing on a daily basis in coherence with budget staffing. Follow up and prioritize with maintenance of shifts. Input data into SAP, check QA documentation, and verify employee time in Kronos and approval of vacation time. Analyze information and follow-up on exceptions and opportunity. Foster a continuous improvement mindset, elevating new ideas (both my own and those of the employees), and execution plans to positivity impact the plant operations and goals. Supervise a team of 60 includes temporary and full-timers.


Supervise night warehouse operations picking cooler personnel for safe and efficient preparation of product for delivery to customer the following day. A first line manager directing associates to achieve accurate orders that are then staged and loaded on the trucks. Oversees the preparations of the warehouse for receiving the next day. Involved in resolving personnel, organizational and equipment problems during the night shift. Interview, hire, review discipline and termination process for night warehouse personnel. Prepares various reports and forms such as credit slips, accidents reports computer invoices shift reports, absence reports. Supervise a team of 15 all full-time employees.

EXEL-Kimberly Clark -SUPERVISOR (Exports, Returns, Kitting, Damages/Inbound) Mar. 2012- Oct. 2013

Coordinates with customer and supervisor the daily and weekly activities that occur within the assigned departments; provides leadership motivation, training and development of work force; executes against customer sites requirements participates in the continuous improvements activities as part of the site management team and ensure company policies are followed and site develops positive work culture. Direct the necessary daily activities to ensure a safe secure clean and fair work environment as appropriate. Daily pre-shift meeting and participate in the management turnover meeting daily. Ensure associates have the proper tools to perform their assigned duties and routinely inspected and maintained. Maximizes quality and productivity by understanding job standards for each function and evaluating performances variances in order to identify root cause and corrective action. Ensure inventory integrity by timely and accurate receiving, picking, shipping and inventory management. Supervise a team of 70 employees includes temporary and full-time.

ABX CARGO SERVICES Oct.2008- Mar 2012

Responsible for the operational activities of 50+ employees in a variety of functional departments in the distribution center across multiple shifts. Ensured employees adhere to standard operating procedures and policies. Provided continuous improvement in both productivity and quality. Managed, develop, and maintained Engineered Standards. Provided coaching and feedback during semiannual/annual performance evaluations. Provide daily coaching and counseling to team leads/associates. Met all timetables associated to goals, and resolve issues in an accurate and timely manner. Complete all administrative tasks including daily, weekly and monthly reporting. Provide management with daily, weekly updates on goals, objectives, shift productivity and issues or concerns. Give work direction, resolves problems, and sets deadlines to ensure timely completion of all work to direct reports. Ensure high quality employee attraction, engagement and development. Supervisor a team of 45 employees includes temporary and full-time


Ensure that work area is appropriately staffed for assigned shift and that production, quality and safety standards are maintained. Provide orientation, coaching and training to assigned personnel on department processes and systems. Provide corrective actions as appropriate. Create team environment through motivation and positive feedback of associates and through active communication. Communicate effectively across departments within DC to achieve daily operational goals. Ensure housekeeping standards are met on a daily basis. Conduct physical inspections of assigned work area/equipment. Prepare work orders for repairs and requisitions for replacement of equipment. Provide data input as needed for required reporting. Supervisor a team of 50 employees includes temporary and full-time employees.


Manage the overall efficient and profitable operation of the store. Source, select and develop talent. Manage store staffing levels, Merchandising; schematics, plan-o-grams and recovery. Receiving and processing freight, assist in managing store’s payroll budget. Promote store safety, manage shrink reduction plans. Assists in Cash Management and Bank Deposit. Monitor P&L, Promote customer service while protecting company assets and inventory control. Supervise a team of 2 full-time employees.


Communicating and directing warehouse operatives through daily activities, workflow, and problem solving; Utilize hands-on participation in the area's day-to-day activities; Coordinate functions between departments to maintain smooth carton flow and clear communication throughout the warehouse management system; Assist in work planning, communicating, organizing, and providing feedback with regard to work productivity, quality, and day-to-day performance DC Supervisor 62 fulltime & 30 contract labor associates; Manage departmental pay for performance program, updated information, staffing needs and daily activities; Communicate information back to employees; Analyze, Monitor, and Perform audits to ensure that correct procedures are being followed by employees to achieve the highest level of performance; Address performance issues, CFE evaluations and discussions; Ensure maximum quality, productivity and cost efficiency through the tracking and verification of performance tracking; Input Activity Measurement System (AMS) entries in the system as necessary and verify/reconcile labor hours with AMS entries.



1Managing To Win Workshop

2Effective Decision Making and Problem Solving Workshop

3Effective Team Building

4CFE Goal & Objectives Training

5Competency Based Interview Training

6Time Management Training


Excel, Word, Access, PowerPoint, SAP. LMS, Tandem, Prism,, WMS, Vox-ware, Kronos, Red Prairie


Available upon request

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