QA lead

CHITRA ARUMUGAM

Phone: 949-***-****(M)

Email: **.******@*****.***

EXECUTIVE SUMMARY

Around 10 years of experience in design, development, testing and implementation of web centric, Object Oriented, Intranet and Internet applications.

Expertise in Automated Testing with prior development experience

Fair knowledge of database architecture and experience in back end programming using Oracle 7.2/8.0, MS SQL Server, and DB2 UDB as RDBMS.

Extensively worked on Procedures, functions, Stored packages, Recursive PL/SQL routines, database triggers

Extensive experience with web tools like XML, CSS, XSL, JSP, Servlets, Struts, ASP, Java Script, VB Script, and HTML.

Extensive experience with testing tools like LISA Virtualize 6.0,Jbehave, Selenium IDE, Selenium Web Driver, Junit, SoapUI, and Cucumber

Extensive experience as Application Support Engineer and troubleshooting production issues.

Exposure to Mortgage, Insurance, Financial, Banking and Retail industries

Very strong communication skills, analytical skills and also a good team player

EDUCATION: Masters’ in Information Technology & Management Madurai Kamaraj University.

CERTIFICATION:

IBM CERTIFIED SPECIALIST, DB2UDB6.1/V7.1 USER.

Earned Brain Bench certification JSP1.1,Java1,Oracle PL/SQL and HTML 4.0

TECHNICAL SKILLS

Design Skills 4+ yrs MS Visio, Object Oriented Analysis & Design(OOAD), J2EE design Patterns, UML

Java 6+yrs JDBC 2.0, Collection, Multithreading

J2EE 5+yrs JSP, Servlet, EJB, JNDI, LDAP,Struts, SOAP, Spring, Hibernate, AJAX

XML/HTML 5+yrs XML, XSLT, SAX, DOM, HTML, CSS

Application Severs Weblogic 8.1, Jboss 4.0.4

Web servers 4+yrs Apache Tomcat 3.0, ApacheResin 2.1, LAMP, WAMP5, PWS, IIS

Scripting Languages Java Script, VB Script, PHP

IDE Eclipse 3.1, NetBeans 5.5, Dreamweaver CS3

Source Control Tool Visual Source Safe, CVS, Serena Dimensions

Database and tools SQLServer2000, Oracle9i, MySQL5, DB2 UDB and MS Access.

Operating Systems Windows 98/2000, Unix, Linux, Macintosh

Microsoft Technologies Visual Basic 6.0, ASP 3.0,MS Visual Studio, MS Excel Macros, MS office

Other Tools Fortify Source Code Analyzer, Siteminder, Log4J, Mercury Quality Center,

LISA,Jbehave, Selenium IDE, Selenium Web Driver, JUnit, PageObjects model automation framework

Other Technologies C,C++,REST Client, LISA Pathfinder, MQ Nastel, SOAP UI, Eclipse IDE, STS 2.9, Jenkins, Maven, Ant, SOAP UI, REST Client, ATG Framework, SubVersion, CVS, firebug, firepath, xpath

Open source tools Drupal(CMS tool)

PROFESSIONAL EXPERIENCE

Ameriprise Financials Oct 15 to till date

Project : Columbia Thread Needle US – CWP Migration

Role: QA automation Lead

This project is to rebuild one of the major websites that involves both public marketing content and secure website functionality which Will create a data-driven, personalized website that empowers wholesalers and advisors to build relationships, solve client needs, and drive sales

Responsibilities

Develop and execute comprehensive web test plan and manage communications on progress, issues and risks.

Facilitate testing, bug-tracking and validation efforts.

Work with development team to fix and retest identified issues.

Develop, maintain and run manual and automated test scripts.

Develop and maintain regression beds for the application.

Run regression when needed.

Aggregate relevant data inputs for test reports/summaries.

Bring strategic test approach to a changing development environment.

Maintain knowledge of and follow online marketing QA best practices

Executing and facilitating of UAT

Environment: HP UFT 12.51, ALM, HTML/CSS, JavaScript, content management system – Oracle webcenter Content, REST and JSON

NRT Webservices, Edina, MN Oct 14 to Jun 15

Project : Unify 3.0 -Sirius

Role: QA Lead

NRT LLC, nation’s largest residential real estate brokerage firm, is the subsidiary of Realogy that operates all company-owned real estate brokerage offices under Realogy’s world renowned brands of Coldwell Banker. NRT Webservices is the technology department catering for technology needs to develop, maintain and enhance listing sites, and Real-Estate Owned (REO) sites.

Responsibilities:

Educate, guide, and mentor junior QA team members on test methodologies, tools, controls, and documentation

Develop Mobile testing strategies to effectively and efficiently test new capabilities and bug fixes, balancing thoroughness and speed to market

Responsible for creating and managing multiple test plans for simultaneous projects and understanding the impacts and priorities across all Mobile platforms

Learn systems quickly and understand feature interaction and how code changes can affect other areas of system

Makes recommendation for process improvements

Escalates software process issues to appropriate level of management

Environment: Microsoft TFS, Selenium 2.44, xunit 1.9.2, Phantom JS 1.9.8,C#, Selenium IDE, MS SQL 2012, MS Visual Studio, Adobe Edge Inspect

Thomson Reuters, Eagan, MN Jun 13 to Oct 14

Title : Data Room

Role: Java Test Engineer

The Data Room is a data storage solution that can be used to store and share data across multiple products of Thomson Reuters to accommodate a variety of data formats. Data Room provides flexible sharing models for collaborating with other users and/or groups. Ensures data is secure. Full contact management including support for managing both firm and non-firm contacts. Permissions model to give customers more control over how to sharing their data. Projects consolidate related information into a single collection for easy collaboration and sharing. Store and search project specific metadata.

Responsibilities:

Execute test cases/suites for assigned software releases.

Develop test scripts/testing solutions through analysis of product specifications, software requirements specifications, and software prototypes.

Design and Develop automated tests in Java, Junit

Drive technology decisions for the automation framework to enhance our ability to test with agility.

Develop the test strategy for the areas assigned by analyzing requirements, design and overall project goals.

Analyze, triage & document all issues discovered during testing. Verify and close issues resolved during the release cycle.

Update test cases when appropriate to reflect changes in product functionality or requirements.

Actively participate in planning, estimation, and prioritization processes to ensure successful execution of testing activities.

Partner and build relationships with others throughout the testing, software development and business organizations.

Environment: Eclipse, Microsoft TFS, Junit, REST, JSON, Spring, Hibernate, Oracle, Java 7

Best Buy Services Inc., Richfield, MN Aug 12 to Jun 13

Title : BestBuy.com –Complex Offer Management

Role : QA Automation Lead

Complex Offer Management and Pricing is a multi-year umbrella program to deliver systems that will unify creation, execution, tracking, reporting of variety of value propositions (offers) with attractive pricing to the end-customer as well as profit for Best Buy. The capabilities will eventually be available for all channels that are known now and into the future; they will also target all media (print, online etc); and all promotional programs (e.g. Loyalty programs), seasonal as well as occasions (drives). The focus of Complex Offer Management -Quick wins will be to enhance customer experience & enable ability for the merchants with enhancements pre & post FY13 holiday.

Responsibilities:

Creating test plans and writing/running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality.

Test automation using Java, Junit, Selenium and Jbehave

Coordinate with the integration /Regression/User Acceptance testing team and make sure the product is delivered without any defects

Test Data setup in lower environments

Writing Acceptance criteria for stories planned for the release.

Providing weekly/daily validation status to the Team

Participate in bug reviews, creatively approach and solve problems and work effectively to find a solution with cross functional teams

Actively participate in daily Scrums and project planning meetings

Mentor and cross train QA team engineers/analysts

Log user stories, enhancements and bugs or defects into Jira, an Agile, web-based PM solution

Participate in QA process improvement activities by applying established software quality assurance analysis and procedures to all phases of SDLC.

Plan the testing for a variety of Sprint cycles.

Prioritize bugs, taking QA resources and business needs into account

Contribute well-written product documentation and update the intranet QA wiki (Confluence) for various projects

Environment: SpringsourceToolSuite, ATG Framework, Unix commands, Oracle 9i -Queries, SVN, Jbehave, Selenium Web driver, Junit, JIRA, Jenkins

Title : BestBuy.com –Virtualization Mar 12 to Aug 12

Role : QA Automation Lead

Given the issues associated with unavailability of services or integration points in test environments, data dependencies in various environments restricting Test activity and also as a backup measure for real services and a flexible option for futuristic initiatives like QA Environment on demand, this project on virtualizing Dotcom services was undertaken. Dotcom Service Virtualization is being carried out using iTKO LISA Tool

Responsibilities

Develop and Maintain Service Virtualization in Dotcom capability using CA (ITKO) LISA

Over all virtualization plan, estimation and road map for Dotcom lower environments

Design and Development of Virtualization models and framework for new services

Integration of virtualization in ‘Environment on Demand’ solution for Dotcom

Managing Virtualization team including offshore

Best Buy Services Inc., Richfield, MN Dec 10 to Jan 12

Title : BestBuy.com Online Solutions

The existing bestbuy.com site does not leverage the complete width of the browser screen. There is white space on either sides of the page due to the design. Industry standard commerce sites have a widened look. Hence, wide site is an expectation rather than added value. The purpose of this project is to widen the site to occupy entire browser width. This is being done in phases. Primary task is to widen templates/pages to 960 px. Minimize changes to user flow.

Responsibilities:

Studying and understanding the business functional requirement for enhancement in

Bestbuy.com.

Coordinate with client on scoping the functional requirement by analyzing the technical feasibility and finalizing the in-scope functional requirements.

Providing estimate on in-scope functional requirement.

Coordinate with the integration team in designing the integration components.

Participate in design review discussions with the client.

Interact with offshore team and help them in understanding the requirement.

Participate in peer code review.

On week basis, responsible for reporting the project status to client and the Wipro project manager

Environment: Java, JSP, CSS, JavaScript, ATG Framework, JBoss 4, Apache Tomcat, Eclipse3.2, Unix, Oracle 9i, SVN, HTML 5,Cucumber, Groovy

GMAC Insurance, Winston-Salem, NC Oct ‘07 to Oct’10

Title: EnterpriseServices

Responsibilities:

• Responsible for bug-fixing and production support for several enterprise service modules like EPS, EmailService and DocArchive

• Created Servlets, JSPs and used JUnit classes for performing unit testing

• Created Ant scripts to automate application build process

Environment: J2EE (JDK 1.4.2, Servlets, JSP, EJB, JDBC, JMS), Web Services, JAX-RPC, SAAJ 1.3, SOAP 1.1, JavaMail, JUnit, Log4j, SoapUI, Apache Ant, Toad, XML Spy, Eclipse, Rational Rose, Mercury Quality Center, Serena Dimensions, Oracle 10g, Unix, JBoss 4.0.4

1EZ Consulting Services, Inc. CA Nov 06 to Oct 07

Alcoa online mall B2B Integration

programmer analyst

Responsibilities:

Developed dynamic web pages and reports using JSP,struts, MVC architecture and HTML.

Extensively used Validation Controls for client side validations and implemented Server Side Validation

Involved in Unit Testing, Test cases creations. Query tuning, performance tuning in java and code reviewing.

Environment : Java, JSP, Struts, JBoss 4.0, Eclipse3.2, Windows NT, MySQL, Visual Source Safe

Cognizant technology solutions, chennai Jun 06 to Oct 06

Enterprise Security Integration

Programmer analyst.

Responsibilities:

Contribution to process improvement and project management activities like resource planning, providing billability data etc.

Co-ordination with onsite, Tracking requirements, monitoring team and provide technical guidance to team as required, compliance to the selected process flow and contribution to process/flow enhancement

Worked on Fortify Source code Analyzer. Done Vulnerability assessment for applications using tools

Environment: Java, JSP, Struts, Weblogic 8.1, Eclipse3.1,Windows NT,MS SQL Server2000, Visual Source Safe, Netgrity Siteminder, IBM Tivoli Identity Manager, Citrix Neighborhood, Microsoft Active Directory, Sun Java Directory Server (LDAP)

Telesis Global Solutions Ltd,Chennai Jun 05 to Jun 06

Government Business Module(GBM) – Banking Solution.

software engineer.

Responsibilities:

Analyzed functional specification and use cases, generated test cases and involved in application design apart from coding for user interface and implementation of business rules.

Wrote stored procedures in Oracle 9i and done query tuning

Involved in all phases of design, development, testing and bug fixing phases

Environment: Java, JSP, Servlets, Apache Resin 2.x, Eclipse3.0, Windows NT, Visual Source Safe, Toad, Oracle 9i and Unix

Global Realty Outsourcing Pvt Ltd, IndiA. Dec 03 to Jun 05

analyst

Responsibilities:

Understanding the day to day user requirements and analyzing the business requirement and providing technical solutions by doing the code alteration and bug fixing.

Proto Preparation, Coding, Testing and maintenance.

Resolving the day to day issues with in the timeframe.

Involved in Unit and functional testing,Code reviewing and performance tuning

Environment: Java, J2EE (JSP, Servlets), Weblogic, Eclipse 3.0, Visual Source Safe, Citrix Neighborhood, Windows NT and Oracle

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