Senior Supplier Quality Engineer

GORDON ZIPPI

***** **** **** * *** ***

Jacksonville, FL 32246

203-***-**** ********@*****.***

SUMMARY

Extensive experience in New Business Development, Customer Service, Manufacturing, Engineering, Quality, Sales, Project Management, Lean Manufacturing, ITAR Compliance, Supply Chain Management and Six Sigma. Demonstrated improvements in Gross Margins, P&L and On-Time Delivery while Reducing Cost of Poor Quality. Results realized utilizing an Entrepreneurial approach coupled with Lean Manufacturing and Six Sigma techniques. A creative problem solver with strong analytical skills and a result-driven participative management style. Able to build teams while implementing continuous improvement principles to meet strategic objectives.

EXPERIENCE

EMBRAER DEFENSE & SECURITY, Jacksonville, FL 8/2014-1/2017

SENIOR SUPPLIER QUALITY ENGINEER

Responsible for all supplier and other quality activities to support QMS requirements while serving as quality POC for visits & audits from customers such as: Sierra Nevada, DCMA & ABS

Obtained & maintained ISO 9001:2008/AS 9100 certification for multiple Embraer sites with zero findings

POC for all internal, customer, government & third party audits

Authorized to perform supplier audits in North America on behalf of Embraer Corporation

Responsible for the quality control tower & departmental KPI’s – all KPI targets, including COPQ, NC/AC, MFA & supplier escapes were met in FY16

Supervised the activities two quality engineers & two inspectors

Reduced non-conforming cost by 300K though the use of Lean/Six Sigma techniques

Implemented a new paperless ESD process

Responsible for the supplier quality function & supplier metrics

Received value cards from multiple Embraer sites for outstanding performance

ARNOLD MAGNETICS, Rochester, NY 12/2013-5/2014

QUALITY MANAGER

Responsible for all quality activities to support QMS requirements while serving as quality POC for visits & audits from customers such as: Moog, United Technologies, Lockheed Martin, Honeywell and Allergan

Managed the activities of two quality engineers, four inspectors and departmental budget

Implemented and maintained quality metrics/customer scorecards

Performed supplier audits and implemented a supplier part certification process

Maintained ISO 9001:2008/AS 9100 certification with no repeat finding from the prior audit

Increased CMM utilization from 15% to 90% through software and training while reducing inspection cost by 13%

Implemented processes and procedures to produce flight safety parts and assemblies

Reduced RMA’s by 17% through the 8D process, mistake proofing and process improvements

SIKORSKY AIRCRAFT CORPORATION, Stratford, CT 2008 – 6/2013

INTERNATIONAL MILITARY PROGRAM QUALITY ENGINEER

Responsible for all quality activities to support successful aircraft deliveries to our Foreign Military/Direct Commercial customers such as U.S. Army, UAE, Singapore at multiple build locations. Direct tasks included: Quality POC for customers, site visits, ISO audits, validations, SOW reviews and quality support budgets.

Developed standardized quality metrics for various FMS/DCS platforms

Sikorsky Aircraft single POC for AMCOM site audits to aircraft completion centers

Performed supplier audits, process validations and first article inspections

Prepared for and presented at semi-annual Army FMS Production Program Reviews

Single POC for all FMS/DCS (Foreign Military/Direct Commercial Sales) quality issues

Presented completed RCCA projects for the 2010 Quality Jamboree & 2011 Supplier Conference which yielded $1.6MM in cost reductions

Successfully completed various RFD (Request for Deviation) projects that yielded $2.1MM to SAC

Created DFARS compliant BOE's (Estimates)to provide quality support for all FMS/DCS programs

Reviewed all FMS/DCS contracts, SOW for quality requirements and DOD, FAA compliance

Utilized ITAR background to upgrade avionics assets to prevent schedule slippage, potential loss of $160MM in sales and to provide guidance for customer visits to aircraft completion centers

ROTORS QUALITY ENGINEER 2008-2009

Responsible for all quality related activities within the transmission assembly and test areas. Direct duties included: tracking and addressing cost of poor quality issues and foreign object debris representative.

●Team lead responsible for reducing the cost of quality by 9% under goal for the Precision Assembly IPT

●Responsible for charting weekly IPT COPQ results and developing corresponding action plans

●Utilized ACE/Lean tools including, but not limited to, RCCA, VSM's & Kaizen events, to meet goals.

NEW BREED LOGISTICS, North Haven, CT. 2007-2008

QUALITY DATA MANAGER

Responsible for all quality and operations related activities at this site. 3P Sikorsky provider for spare parts and tooling. Direct duties included: Hourly supervision, work in process reduction and AS 9102 certification.

●Led the operations group to exceed the monthly and quarterly shipment targets of $45MM and $129MM, respectively

●Directed the efforts of 83 manufacturing and quality employees in a multi-shift operation

●Prepared quality procedures & work instructions

●Responsible for preparing and achieving AS9102 certification

●Developed and implemented plan to reduce WIP from $5.3MM to $1.7MM

●Site representative for corporate Quality Management System

MEASUREMENT SYSTEMS, Wallingford, CT. 2001-2007

CONTINUOUS IMPROVEMENT/QUALITY MANAGER

Responsible for all quality related activities for the enterprise. Direct duties included: Hourly supervision, generating and tracking quality and operational metrics, Lean and ITAR training. Quality representative for customer meetings and ITAR site representative.

●Cross-functional team leader, improved the overall organizational effectiveness of the management staff and internal teams by promoting continuous improvement principles

●Responsible for departmental budget and business analysis for manufacturing operations.

●Improved the supply chain through supplier assessment, development and certification.

●Company representative for annual ISO 9001-2000 compliance audit

●Responsible for maintaining the QMS system and supporting documentation

●Heavy interface with customers and suppliers to provide input for continuous improvement

●Export Compliance Officer for ITAR & FAR training, license submission & compliance

●Completed Department of State ITAR compliance audit with no major or minor findings

●Reduced the Cost of Poor Quality metric as a % of Sales from 3.62% to .9%

●Created & provided companywide training for ITAR, Lean Manufacturing and Six Sigma

●Developed a quarterly Lean/Six Sigma newsletter distributed to our internal and external customers

●Directed & implemented improvement initiatives to enhance supplier scorecard, manufacturing efficiency, quality and performance of the organization, using Kaizen events, new floor layout, mistake proofing and DMAIC protocol, which produced the following results:

-Increased Gross Margins by 6%, On-Time Delivery by 17%

-Reduced Rework Cost by 63K, Scrap Cost by 47K and Warranty Cost by 151K

-Retained key customers while increasing incremental sales by $4.5MM

GENERAL /NORTHEAST REGIONAL SALES MANAGER 2001-2003

Responsible for all sales related activities for the enterprise. Direct duties included: Supervision of the salary sales force, departmental budgets, developed sales forecast and managed trade show activities.

●Managed the strategic planning, budgeting, and forecasting processes of the Sales department.

●Managed the world wide activities of 6 reps, 4 direct sales force and 5 customer service employees

●Established a new company record for monthly order intake & annual sales

●Point of contact for sales to provide input for new product development

●Developed and maintained favorable relationships with new and existing customers, resulting in increased sales to an annualized 9% organic growth rate

US SURGICAL, North Haven, CT - Medical

MANUFACTURING ENGINEER

●Responsible for production support & cost reduction activities

DNE TECHNOLOGIES, Walling ford, CT. - Defense & Contract Manufacturing

MANUFACTURING ENGINEERING MANAGER

●Created standard work for through hole and surface mount PCB assemblies.to meet MIL & IPC - 610 standards

●ISO 9001-2000 auditor & company representative

BRANSON ULTRASONICS, Danbury, CT. - Industrial

SENIOR STAFF MANUFACTURING ENGINEER

●Team lead for new product introductions, using DFMA, into manufacturing

●Responsible for production support & cost reduction activities

CIRCON ACMI, Stamford, CT. - Medical

SENIOR STAFF MANUFACTURING ENGINEER

●Directly responsible for the design, outsourcing, quality of electro-mechanical medical products such as: transfer pumps & light sources to meet UL 2601-1 and CSA requirements

●Managed the packaging & sterilization of single use medical devices to meet FDA CFR 820 & ISO 13485 requirements

BRANSON ULTRASONICS, Danbury, CT. - Industrial

RELIABILITY & QUALITY CONTROL TECHNICIAN

●Designed, built & maintained production test equipment

ANAREN MICROWAVE, East Syracuse, NY - Defense

TEST TECHNICIAN

●Tested microwave subassemblies and PSB’s for radar systems to meet MIL standards

EDUCATION

MBA, Business University of New Haven, New Haven, CT.

B.B.A., Industrial Engineering/Management Western Connecticut State University, Danbury, CT.

A.S.E.E., Electrical Engineering Mohawk Valley Community College, Utica, NY

CERTIFICATIONS

Lean Manufacturing, University of Kentucky

Six Sigma Black Belt, American Society for Quality

Miller Heiman Strategic Selling

ACE/Lean Certified at Sikorsky Aircraft

Business Acquisition University at Sikorsky Aircraft

International Program Management at Sikorsky Aircraft

Flight Safety Parts at Sikorsky Aircraft

MEMBERSHIPS

SME, ASQ

To Whom It May Concern:

As you compare your requirements for the quality position with my attached resume, it is my hope that you will see that my background is an ideal match for your requirements. My areas of expertise include, but are not limited, to the following:

Six Sigma & Lean manufacturing root cause corrective action techniques

QMS management, quality plans and procedures

Process validations and improvements

Supplier selection, audits & development

MIL/IPC – 610 standards for PCB’s and electronic assemblies

ISO – 9001 & AS - 9100 certifications and audits

Project management

DOD, FAA quality standards and inspection techniques

FDA CFR 820 & ISO 13485 standards and inspection techniques

ITAR, EAR regulations and compliance

Quality POC for customer audits & issues

Customer contracts and SOW reviews

Responsible for the quality control tower & departmental KPI’s

I welcome the opportunity to discuss with you how I might make immediate contributions to your company. I look forward to hearing from you to schedule a phone/personal interview at your convenience. Although I am currently in Florida, I am open to relocating. Thank you for your time and consideration.

Very Truly Yours,

Gordon Zippi

10075 Gate Pkwy N

Jacksonville, FL

32246

Contact this candidate