ricardo Flores

acykki@r.postjobfree.com ( Cell 978-***-**** ( Boston Massachusetts ( 02117.

https://www.linkedin.com/in/ricardofflores

Key Skills

Leadership Strategic

Planning/Operations

Human Resource Management Recruiting

and Retention

Problem Analysis and Resolution HRIS

Analyst

Employee Relations Payroll

Bilingual - (English/Spanish)

Training/Benefits and Compensation

Experience

Central Boston Elder Services Elder Services

Director of Human Resources 2012- Present

( Responsible for establishing, maintaining, coordinating and

implementing all aspects of the Human Resources office

including, Recruitment and Retention, Hiring, Training, Organization

Development, Diversity and Inclusion, Policies and Procedures,

Leadership, HRIS Analyst, Strategic Planning, Equal Employment

Opportunity and Payroll.

. Serve as a resource for managers and staff on employee relations issues

and resolution; performance management; measures and reporting; team and

skill building initiatives; and talent management and development.

. Coach and mentor executives and senior managers to effectively use the

full range of HR tools (performance, compensation, training and

development, mentoring, coaching, etc.) to maximize team benefit.

. Maintain a compensation and benefits program that is aligned with the

structure, strategy, and operating style of the organization.

. Develop an annual training plan in order to support the organization in

achieving its mission and goals

. Identify qualified trainers, from both internal and external sources,

to provide training.

Kettle Cuisine, Inc. Food

Manufacturing

Human Resources /Payroll Director 2008 - 2012

. Sole Human Resources individual responsible for the overall function for

200 + employees.

. Develop, implement and communicate employee benefits

. Participated in the plan renewals, negotiated rates, and conducted the

company's annual open enrollment

. Responsible for all of the recruitment of exempt and non-exempt

employees

. Effectively Manage Employee Relations by providing constructive advice

and problem resolution

. Using language skills and extensive experience in culturally diverse

situations

. Develop and maintained a respectful tolerant atmosphere for a multi-

ethnic manufacturing company

. Handle all of the Workers Compensation claims and required OSHA

reporting. -Administer Company's wage and salary program

. Responsible to prepare weekly payroll using Time Guardian and ADP

software.

South Boston/Whittier Community Health Center

Health Care Organization Human

Resources Director/Consultant

2004-2008

. Health Care Organization Human Resources Director/Consultant 2004-2008 -

Conducted interviews, reference checks and new hire orientations

. Referred selected applicants to department heads for final approval and

selection

. Created, communicated, administered and enforced policies and procedures

and ensured compliance with federal and state requirements by studying

existing and new legislation

. Provided consultation to senior management regarding human resources

issues

. Maintained human resource records and documented incidents and

resolutions of problems

. Communicated and administer policies and procedures for health benefits

and pension plan

. Processed FMLA, STD/LTD and worker compensation claims

. Worked with external parties on benefit related issues, included

carriers, auditors and record keepers

. Responsible for all payroll functions

. Conduct Exit Interviews and termination process

. Advised and counseled managers in appropriate resolution of employee

relation issues

. Coordinated the performance management process

. Chairman of the Diversity Committee Council

. Reviewed departmental/center wide performance and ensured compliance with

accreditation, quality assurance, and other regulatory status or

requirements

. Developed and implement appropriate guidelines to meet standards.

PROMESA Non-Profit Health

Care

Human Resources Manager

2000-2004

. Develop policies and standard operating procedures

. Ensured legal compliance and JCAHO regulations Implement new employee

orientation programs

. Negotiated contracts with providers, prepared reports, maintained

records of Worker's Compensation, OSHA and Disability

. Implement describe and maintain retirement programs (401k) and pension

. Ensured legal compliance

. Promote and maintain a positive work environment by identifying and

resolving issues

. Planning and Implementation of Staffing/Recruitment and Retention

. Staff training and management development. -Conduct and resolved

Employee/Labor relations issues

. Manage personnel records and files. Develop budget requests

. Responsible for selection, supervision, development, evaluation and

termination of staff

. Update ADP payroll system

. Manage Benefits

. 500 + Employees

Boston Retail Products - Manufacturing

Human Resources Assistant 1994-2000

. Implement Employee Handbook, Implement recruiting process (Mexico, USA

and Europe), Introduce new Insurance benefits options and negotiated

contracts with providers

. Supports employment operations by entering information using power point,

word, excel, MS office, maintained records, complied with federal, state

and local requirements

. Administer the Performance Management Process

. Work with managers to complete full-cycle performance process including

sending review reminders to managers

. Coordinate all leave of absence requests and short, long-term disability

benefits with employees, their managers and the payroll department

. Ensure the appropriate paperwork is completed, field and forwarded to

payroll and insurance providers

. Administer the termination Process

. Notify distribution lists of termination, prepared and distribute

unemployment package and terminated appropriate employee benefits

. Administer ADP payroll system and Report Smith.

Education

Certificate in Administration and Management, Harvard University Extension

School, Cambridge, MA.

Master of Science, Administration and International Business, Instituto

Tecnologico y de Estudios Superiores de Monterrey (ITESM). Monterrey, N. L.

Mexico.

Bachelor Degree -Law. Instituto Tecnologico y de Estudios Superiores de

Monterrey (ITESM). Monterrey, N. L. Mexico.

LANGUAGES

Fluent in English, Spanish and knowledge of Portuguese and French

Contact this candidate