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Managing Director, Service Business Unit Head

Location:
Santa Clara, CA
Posted:
January 31, 2017

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Original resume on Jobvertise

Resume:

Jan-Yu Weng E- mail: janyu.w acykhz@r.postjobfree.com // Phone: +1-408-***-**** // Location: Santa Clara, CA

EXECUTIVE SUMMARY

Strategic business unit leader with proven GM / COO skillset and a track record of success in global markets

Extensive experience leading and scaling business units of $50M -$200M in annual revenue

Architect of operations models, implement best practices, enable efficiencies, process improvements, cost savings

Grow revenue and profitability through i nnovat ive, differentiated, and sustainable products

Recruit, develop and manage highly effective teams

Track record in bridging headquarters with field teams and integrating acquisition groups with company culture

Based in Santa Clara with extensive experience in Asia and Europe business enviro nments

PROFESSIONAL EXPERIENCE

1997 Present

Applied Materials, Inc. W orld Leading Manufacturer of

Santa Clara, CA

Semiconductor, Solar, and Display

fabrication equipment and services

20 y ears at Applied Materials with accelerated advancement s and c ontinuous growth in responsibility

Successful history of taking on difficult challenges and turnarounds requiring operational and culture integration

Recognized and trusted leader building and scaling strong organizations

J une 2010 Present

MANAGING DIRECTOR / Display, Solar, LED Equipment Services

Business Unit leader of $200M business with P&L ownership, reporting to Corporate VP of Equipment Services

Scope includes s trategy, product development, sales, biz dev, field support, supply chain and operations

Manage product development lifecycle including market sizing, model ing & forecasting, market requirements,

c ompetitive analysis, multi -year roadmaps, pricing, sales, biz dev and marketing to achieve penetration goals

Transforming service from break/fix into predictive utilizing s ensor data modeling with advanced analytics,

s marter reports and user interfaces for engineers to predict failure, enable machine learning and minimize downtime

Responsible for s caling global operations including supplier development, planning, purchasing, inventory

management, fulfillment, field service, and reverse supply chain

Develop strategic partnerships with suppliers and distributors to build infrastructure to capture market share

Key achievements:

o Grew overall business at a rate of 15% CAGR over the last five years

o Increased China revenue by 5 times over last 3 years

o Released advanced analytics products to address >$90M market with penetration of >$20M revenue

o Rationalized spending and improved profitabilit y >10% points to exceed corporate targets

o Implement operational efficiencies reduc ing OPEX by 15% overall with s upply chain cost reduction > 35%

J une 2008 J une 2010

SENIOR DIRECTOR / Glass Coating & Flexible Roll -to-Roll Equip Services

Took owners hip of two newly acquired businesses, tasked with s caling operational infrastructure and P&L turnaround

Rationaliz ed product portfolio for parts, services, and upgrades to focus on technology inflections and growth

Organizational design tied to growth strategy to scale globally and optimize locally, recruiting and developing talent

Set up regional s ites for field engineering, sales, and fulfillment to support dispersed customers across 6 continents

Overcame significant integration issues including multiple E RP systems and c ultural change of difficult German org

Instituted operational metrics and instilled 8D discipline for root -cause analysis and corrective action

Key achievements:

o Tripled revenue within 3 years and achieved corporate profitably targets

o Improved customer satisfaction survey scores by 20% year ove r year

o Improved on-time delivery by 15% points and reduced quot e cycle-time performance by 50%

o Developed commodity -based pricing strategy increasing margins by 10% points and market share by 20%

Jan-Yu Weng Page 2

2005 2008

DIRECTOR / Semiconductor Equip Services Total Product Support

Managed elite engineers from Asia, Europe, and U.S. to provide technical and operational solutions for semi -

conductor spares, service, refurbished tools and product enhancements.

Established and led company-wide council among different business group to improve coordination on product issues

and escalations, reduction of installation & warranty spending by 10% and installation cycle -time reduction by 17%.

Established corporate proc ess to reduce spares warranty spending by 4 times and established long standing business

processes according to benchmarks against other industries.

Presented to numerous customer executives in supplier reviews to communicate recovery plans as we well as

technical and operation initiatives to improve customer support.

2003 2005

SENIOR OPERATIONS MANAGER / Semiconductor Equip Services

Reporting to Corporate VP / GM of Spares responsible for developing cross -organizational metrics, improved regional

relationships with headquarters as the contact point to regional operational teams, and Program owner of key

initiatives to improve business process and scale infrastructure:

Foreign Trade lead for c ross -functional team with consulting company (Accenture) to implement SAP enabled

business process of any product, anywhere. Implemented systematic trade controls and direct shipments which

reduced transactional costs in logistics while shortening emergency support by 2 days.

Selection and ramp of Asia Continental Distribution Center Led team to select and ramp new parts distribution

c enter in Taiwan to scale customer support in Asia. This was a supply chain transformation moving capability into

Asia to meet growing installed base and emerging supply base.

Customer facing metric and improvement initiative Conducted customer surveys to collect pain points and

expectations; aligned internally to create operational metrics that reflect customers experience. Implemented

dashboard process driving short and long term actions and ensuring feedback on progress to customers.

Supply chain ramp readiness - Implemented supplier and commodity assessment for ramp readiness. Worked with

different organizations to secure forecasts and technology changes to align supplie r capacity.

1997 2003

ASIA SPARES OPERATIONS MANAGER / Semiconductor Equip Services

Responsible for inventory management, operational readiness (planning, warehousing, logistics, suppliers) to support

c ompany expansion into China, Taiwan, Southeast Asia, Japan, and Korea.

Trained and mentored local teams while designing metrics to support equipment ramp and services.

Achieved >95% Emergency Service level while minimizing inventory scrap and obsolescence

EDUCATION

Santa Clara University, Sant a Clara, CA J une 1997

Bachelor of Science degree / Marketing and Retail Management

UC Berkely Executive Development May 2012

Strategic General Manager Program (1 y ear)

OTHER INTERESTS / SKILLS

Planning Commissioner for City of Santa Clara

Board of Directors, Executive Committee Member California CASA

Court Appointed Special Advocates for Foster Children (www.californiacasa.org)

Languages: Chinese Mandarin

7th Degree Black Belt in Shuai-chiao (Chinese Martial Art style)



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