Quality Engineer Customer

To Whom It May Concern:

Please review the following resume in consideration for any career opportunities within your company. I would like to apply my academic achievements to develop a career in the specific fields of Engineering and Management.

In the past, I have made significant contributions to my employers, and I would like to do the same for your company. The attached resume summarizes my background in Engineering, Management, and Natural Sciences. These accomplishments are a direct result of exceptional interpersonal and communication skills; close attention to detail; a diligent work ethic; and sincere dedication to objectives. I am sure to initiate action and deliver results to achieve our professional goals.

I would appreciate the opportunity to discuss my candidacy in further detail. Should you have any questions, please feel free to contact me at the numbers referenced. I will contact you soon to request an interview. Thank you for your time, consideration and forthcoming response.

Sincerely,

Antonio D. Burnett

Enclosure

Antonio D. Burnett 713 Hamblen Dr. Madison, TN 37115 731-***-****

OBJECTIVE

I would like to obtain a permanent opportunity within the company by applying my extensive background and knowledge through practical uses of my mechanical, industrial, and electrical engineering skills and education. I would like to make use of my skills as a quality engineer and supplier quality training in a position that best fits my credentials and skill set. I have been recognized as a motivated team player with strong organizational, interpersonal, and analytical skills. In addition, I have demonstrated ability to work effectively with all levels of employees and Managers. I have a proven record of managing quality systems, identifying process control, and improving Quality Management (QM). I would like to exert all my efforts and qualifications in your company if given an opportunity for employment.

KEY ABILITIES

Capable of managing multiple projects in a fast-paced environment,

coordinating efforts in various domestic and global locations.

Adept in taking over projects in a time-constrained environment, especially

those involving new or unfamiliar products and markets.

Confident and effective with face-to-face customer contact in various

pressure situations.

Superior problem solving skills and ability to use all available resources to

accomplish goals.

Self-motivated, working well individually, or as part of a team.

Exceptional computing and network skills, with extended knowledge

Windows and all Microsoft Office applications.

EXPERIENCE

Quality/Resident Engineer in the Automotive and Consumer OEM industries. Managed programs, which includes one-time custom builds, conventional production line product, and management of overseas supply for Tier one automotive supply.

Was DUAL on-site Engineering and Quality customer liaison for Yazaki North America in 2004 during launch of Nissan-Canton MS. Helped in launching 4 vehicles in a 9 month period where Yazaki had 85% of content. Continue support of most quality concerns found at Nissan-Canton.

TS 16949/QS-9000 and ISO-9000/1/2Quality System familiarity, including APQP and PPAP origination.

EDUCATION

Masters of Business Administration (MBA) August, 2006

The University of Phoenix Phoenix, AZ

Bachelors of Science in Engineering (BSE) August, 2003

The University of Tennessee at Martin Martin, TN

EIT Certified

AFFILIATIONS

Institute of Electronics and Electrical Engineers (IEEE) 2002-Present

University of TN at Martin

National Society of Black Engineers (NSBE) 2002-Present

1st Chapter president at University of TN at Martin

PROFESSIONAL HISTORY

ENGINEERING SPECIFIC

Nitto Seiko America Nashville, TN

Sales Engineer: 2016-Current

Enhance relationship to key accounts by frequent visit to maximize order amount.

Main customer interface representing Nitto Seiko with respect to customer base within the South Eastern region of United States.

Activate slow moving customers by frequent visit and Develop new customers.

Investigate customer’s trend, reputation for our products and competitor’s information to report.

Daily communication with all domestic and international manufacturers of Nitto Seiko products to ensure company targets and goals are online accordingly.

Formulation of Nitto Seiko America quotations & product data distribution, and awareness to customers/client base.

Harman International. Farmington Hills, MI

Field Quality Engineer: 2006-2016

Responsible for quality assurance for all Harman International electrical manufactured products at Mercedes Benz United States International (MBUSI) which includes amplifiers, Radios, speakers.

Main customer interface representing Harman International with respect to Mercedes Benz United States International (MBUSI) for the M-Class, R-Class and C-Class vehicle platforms.

Main customer interface representing Harman International with respect to INTEVA for the M-Class and R-Class vehicle platforms.

Main customer interface representing Harman International with respect to Johnson Control International (JCI) for the M-Class and R-Class vehicle platforms.

Main customer interface representing Harman International with respect to BROSE for the M-Class and R-Class vehicle platforms.

Conduct follow-up and track quality issues to assure closure for all issues in the Mercedes Benz United States International (MBUSI) production plant.

Daily communication with all domestic and international manufacturers of Haman International products to ensure quality control and coordinated problem resolution between the customer and Harman International.

Tracked quality issues through MBUSI quality reporting system-Corrective Action Reports (CAR).

Worked with vehicle electronic BUS systems (CAN, MOST, and I-Bus) through supporting analysis tools such as (Canoe, MOST-Optolyzer, and Ediabas, e-COM and Monaco SW).

Adams-Brown Services Inc. Huntsville, AL

Auto Cad Drafter: 2007

Responsible for updating and constructing customer schematics for previous and new projects.

Constructed Isometric drawings of water supply systems, sewer systems and sprinkler systems of specified projects.

Assisted drafting engineers with component drawings of project schematics.

Extensive usage of Auto-Cad techniques that aided in the composition of elaborate drawings of local land projects and monumental structures.

Yazaki North America Inc. Canton, MS

Resident Quality Engineer/Liaison: 2004-2006

Assisted with the start up of the newly state-of-the-art Nissan production plant by performing electrical quality engineering support with electrical wiring harnesses and components.

Electrical troubleshooting for a variety of systems such as Communication and Network (CAN), Bose Audio, Bluetooth, and standard system options associated with the Altima and Quest vehicle platforms.

Coordinated Production Trial parts and components for the Altima and Quest and provided customer support for each Production Trial.

Provide on-site coverage for customer facility during post and pre – launch of new program

Implemented appropriate standards and methods for coordinated reworks/Engineering Design Changes.

Coordinated and managed quality documents such as Affiliate New Product Quality Procedures (ANPQP) Part Submission Warrant (PSW). The ANPQP package consists of the Part Inspection Report, 2-D drawing, Control Plan, and Design Change documents.

Assist with Logistical support: Shipping / Receiving; Production Control; Inventory.

Key champion verifying corrective action at affiliate plants using 3-D format, which is 3 disciplines or a shorter form of the 8-D generally used for containment action of smaller scale issues identified from Yazaki affiliate plants, 8-Disciplines (8-D) format and performing Process control plan audits.

Investigate and resolve quality issues/Trained new Nissan Engineers with wire harness manufacture information/ ANPQP process/ component manipulation

Mark IV Automotive Intern Lexington, TN

Quality Engineer: 2001

Identified defects, organized and implemented various workstations, and process instructions to ensure quality control. Work to establish strong TQM standards and Lean Manufacturing principles.

Worked with quality documents such as FMEA, PFMEA, and Process Control Plans to identify possible root causes of potential failure modes associated with the rubber intrusion process and manually controlled work stations.

Six Sigma training

Produced Process Work Instructions for all injection molding workstations.

Ronald Terry Construction Company Memphis, TN

Operator/Pipe Layer: 1996-1997

Inserted drainage pipes for forthcoming businesses.

Basic Surveying/Leveling

EXCELLENT REFERENCES FURNISHED UPON REQUEST

*******.*******@*****.***

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