Quality Assurance Tester

Danh Pham-Dang

**** * ****** ** • Santa Ana CA

****.****.****@*****.*** - 909-***-****

SOFTWARE QA TESTER

Solutions-focused QA tester with eight years of solid experience with web testing and mobile applications.

Excel in creating test plans and writing/running test scripts to pinpoint software defects, track bugs, close open defects and validate functionality.

High-level proficiency in regression testing, test case development and execution, documentation and reports.

Excellent value-adding member and team player

TECHNOLOGY

Testing tools

HP ALM 11, HP Quality Center 9.2, Microsoft Test Manager, Team Foundation Server 2013,Jira,Hybris, SoapUI 5.0, Ranorex

Database tools

Oracle, SQL Server

Software

Eclipse, IBM RAD 7.5, Visual Studio, Oracle SQL Developer, IBM WebSphere

Systems

Windows, iOS, Android

Scripting Tools

J2EE, JSP, XML, Java, Html/CSS, JavaScript

Methodologies

System testing, stress testing, load testing, feature testing, functional testing, validation

QA TESTING EXPERIENCE

RUE DU COMMERCE, Paris, France

Software and Mobile Quality Assurance Tester May 2015-October 2016

Served as a key member of the QA team in charge of the Rue Du Commerce web application testing. The application specializes in online purchases via standard web browsers along with mobile apps running on iOS and Android operating systems.

Contributed to high-reliability technology releases as a result of thorough testing that helped correct all major and critical issues. Ensure that each additional new features added was tested and ready for production.

Actively participated in AGILE meeting with project management and developer teams.

Developed manual test strategy for current release, analyzed management rules and features and created test cases and negative test negative cases to cover the business needs by using CONFLUENCE.

Created and updated products data for the tests using HYBRIS. After execution of manual test cases, all defects including those from regression test were reported on JIRA.

Web services functionality were tested using SOAP UI v5.0.

Verified database and passage of confirmatory tests to validate patches and reopening defects if necessary.

Provided training for new users and guided new testers on project testing best practices.

Improved documentation of QA testing practices to enhance repeatability, saving time and money and encouraging testing standardization.

VENTE-PRIVEE.COM, Paris, France

Software and Mobile Quality Assurance Tester May 2012 – April 2015

Served as a QA member providing testing for Vente-Privée mobile software. The previous application, which specializes in online purchases lacked quite a bit of features and did not include all products that were listed on the official company’s website.

Worked with marketing and development team in order to improve software features and provide consistency for both mobile and web version.

Developed test requirements on TFS before creating test cases to cover business needs on Microsoft Test Manager. Created and updated data products for all tests using HYBRIS, SQL SERVER and SPOT. After execution of test cases, negative and regression testing on Microsoft Test Manager, issues were reported on TFS for delivery to the Development and Marketing team.

Tested web service using FIDDLER and SOAP UI. Create the web service’s test cases on Microsoft Test Manager then Analyzed results of implementation of automatic test campaign using RANOREX after each release.

With TFS and Microsoft Test Manager, wrote user acceptance validation and acceptance sign-off reported before putting into production.

Software received positive reviews on Yelp and Apple App store.

BNP PARIBAS, Paris, France

Developer /Software Quality Assurance Tester May 2009 – May 2012

Worked with development of CRP (Compensation Review Process), an application designed to identify and validate proposed increases, bonuses and promotion for each employee of BNP Paribas.

The application consolidates proposals at different levels, fuel payroll systems and publishes letters of decisions addressed to employees.

Worked as part of the development team for one year. Developed and modified JAVA JEE/ JSP scripts via ECLIPSE and updated employee database on Oracle using SQL Developer.

Fixed issues from current and past releases then deliver for validation.

Worked as functional tester for the following years and BNP Paribas.

Created test cases based on functional specifications, reported the issues using HP QC/ALM. Conducted regression testing, detected and tracked anomalies

UNIVERSITY OF ESSEC, Paris, France

Software Quality Assurance Tester/Integrator Dec. 2007 – April 2009

Part of development team working on a web application for the Business School at the University Of ESSEC.

Worked alongside with the marketing team to provide maintenance of the web application.

Analyzed the Web Marketing requirements for creation and modification of web pages.

As a developer, used JAVA J2EE via ECLIPSE to resolve web issues before delivering to marketing team for validation.

As QA Tester, created series of functional test scenarios, ran regression tests after resolving issues.

EDUCATION AND CREDENTIALS

University Of Kent – Canterbury, UK July 2007

Bachelor in Computer System Engineering

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