Quality Engineer

PROFILE

Highly accomplished in quality management and quality control/assurance

Expert and experienced with leadership in quality control, production management, and operations management

Proven track record for successful management of all operational functions within a facility

Strong interpersonal communication skills to involve all team members to drive towards overall success and profitability

Exceptional professional work ethic with a firm commitment to drive towards the operational goals of: safety, quality, cost, and delivery

CAREER HISTORY

2014 – Present: Joy Global, Dragline Services, Cleveland, OH

SUPPLIER QUALITY ENGINEER

Plan and direct activities concerned with development, application, and maintenance of quality standards for processes, materials and products related to subcontract and purchased materials and services.

Management of large component projects that have been outsourced.

Resolution of quality and technical questions from subcontractors with input from P&H personnel as appropriate.

Prepare and deliver project updates and/or action items from information gathered from various P&H personnel and external vendor personnel.

Facilitate and coordinate the tracking and resolution of commissioning issues and reliability review items for the subcontract department.

Audit outsourced manufacturers (new and existing) for reliability, quality, tooling/ calibration, manufacturing process compliance and capabilities.

2012-2014: Kaydon Corporation, Bearings Division, Avon, OH

QUALITY MANAGER

Coordinate and direct the activities of the Quality Department for the manufacture of military, API, nuclear and commercial products.

Supervising, training, scheduling, evaluating, interviewing, and hiring staff members including: Engineers and inspectors.

Major products lines:

Large diameter 4 Point contact bearing assemblies [16 to 220 inch diameter]

Large triple row roller bearing assemblies

Large diameter thrust bearings, combination ball and thrust bearings

Multiple row ball bearings

Manage and administer plant-wide quality control programs to ensure customer required quality requirements are maintained while improving overall profitability.

Maintaining the ISO 9001:2008 quality certification for the facility. .

Instrumental in the transfer of product lines from a sister facility to the Avon facility.

Direct interface with customers and vendors for: quality audits, vendor surveys, source inspection, customer corrective action requests, and returned material failure analysis.

2011-2013: Case New Holland – Division of Fiat, Wichita, KS

SR. QUALITY ENGINEER/SUPERVISOR

Administer plant-wide quality control programs ensure established quality requirements are maintained while improving overall profitability.

Conduct the functional directives of the Quality Department for the manufacture and assembly of construction/agricultural equipment.

Lead Kaizen events and Lean initiatives to both improve quality and reduce costs through the use of World Class Manufacturing tools and problem solving techniques.

Last Kaizen developed realized $55,000 reduction in cost.

Oversee the daily responsibilities of the various Quality Gates on the Assembly Line and in the Weld Manufacturing Cells.

Responsible for the performance of Customer Quality Audits (CQA) and the associated scoring related to defects found.

Supervise, train, schedule, evaluate Quality Specialists for the Weld and Assembly Departments.

Develop visual workmanship acceptance standards and One Point Lessons (OPL’S).

2010-2011: LTI Smart Glass, Pittsfield, MA

QUALITY MANAGER

Coordinate and direct the activities of the Quality Department for the manufacture of architectural, containment, and ballistic glass laminate assemblies.

Manage and administer plant-wide quality control programs to ensure customer established quality requirements are maintained while improving overall profitability.

Develop work instructions, visual workmanship acceptance standards, and documented process operation sheets.

2004-2010: Safariland/Protech – Division of BAE Systems, LLC, Pittsfield, MA

QUALITY MANAGER

Coordinate and direct the activities of the Quality Department for the manufacture of both military and commercial products.

Supervising, training, scheduling, evaluating, interviewing, and hiring staff members including: technicians, and inspectors.

Major products lines:

Personal protective devices, including ballistic chest plates, helmets, shields, and various batons.

Armor systems such as ballistic resistant enclosures (BRE), armored fighting positions (AFP), and ballistic fuel tanks.

Soft armor fragmentation blankets and bomb suits.

All ballistic products are manufactured to the requirements of NIJ and UL standards.

Manage and administer plant-wide quality control programs to insure customer established quality requirements are maintained while improving overall profitability.

Maintaining the ISO 9001:2008 quality certification for the facility.

Lead numerous Kaizen events and Lean initiatives to both improve quality and reduce costs.

Instrumental in the transfer of product lines from a sister facility to the Pittsfield facility.

Direct interface with customers and vendors for: quality audits, vendor surveys, source inspection for nuclear goods manufacturing, customer corrective action requests, and returned material failure analysis.

Design of product specific inspection gauges/aids.

2003-2004: Victory Industrial Products, Milford, OH

QUALITY MANAGER

Developed quality system to the requirements of:

MIL-I-45208A [military specification for Quality Inspection system].

Customer-specific requirements.

Authored the company’s: first quality manual, first quality procedures, first documented inspection routines, and first documented test procedures.

1999-2003: Ellis & Watts International, Batavia, OH

QUALITY MANAGER

Coordinated and directed all activities of the Quality Department including direct responsibility for:

Supervising, training, scheduling, evaluating, interviewing, and hiring staff members including: engineers, technicians, and inspectors.

Managing and administering plant-wide Quality Control Programs to ensure that customer-established quality levels are maintained.

Quality audits, vendor surveys, source inspection for nuclear goods manufacturing, customer corrective action requests, and returned material failure analysis.

Continually improve the operation to enhance production and overall profitability.

Fully responsible for the Total Quality Management (TQM) system to insure compliance with:

ISO9000 for commercial products

NQA-1, 10CFR Part 21, and ANSI 45 Appendix B for nuclear products

Responsibility for all aspects of quality control covering nuclear, commercial, and military products.

Major products included:

Mobile MRI units and their associated heating/cooling systems

Chillers for medical equipment

Nuclear HVAC equipment

Direct customer interface both domestically and internationally.

Develop and implement quality procedures for internal use as well as for the vendor development of off-shore vendors.

Review and evaluate potential client requests for quotation to determine the impact on the resources and personnel to deliver their products to the expected quality levels.

Review and approve purchase specifications for proper flow-down of quality requirements.

Restructured the facility wide calibration systems with a cost savings of $8,000 per year 30% cost reduction.

1989-1999: ABB Process Analytics, Lewisburg, WV

QUALITY MANAGER & PRODUCTION MANAGER

1992 promoted from Quality Manager to Quality & Production Manager thus making me responsible for all facility operations and deliverables.

Quality Manager Accomplishments:

Coordinate and direct the activities of the Quality Department, covering both military and commercial products.

Primary military products include: electronic enclosures, black box assemblies, and cable harness assemblies which are governed by MIL-Q-9858A.

Responsible to ensure ISO 9000 compliance and certification for commercial products manufacturing.

Lead the integration of a Statistical Process Control System (SPC).

Responsible for developing and maintaining quality processes and procedures while leading and coordinating: quality audits, vendor surveys, source inspection for military manufacturing, customer corrective action requests, and returned material failure analysis.

Designed and built an inspection fixture that was adopted by the Naval Avionics Center.

Design was noted in August 1990 Quality Magazine.

In six months, increased the quality rating of ABB Process Analytics’ largest customer from 59.9 out of 100 to 58.8 out of 60 max.

Received a Certificate of Appreciation for outstanding performance for meeting and exceeding expectations and having provided exceptional service to our country.

Production Manager Accomplishments:

Prepared detailed, written manufacturing process instructions to establish manufacturing consistency.

Managed all activities of production lines encompassing: component preparation, placement, soldering, and modification for Type I, II, & III printed circuit boards, wire marking, wire cutting, wire preparation, sub-module fabrication, and final assembly for Air Continuous Monitoring Systems and Uninterruptible Power Supplies.

Ensure efficient and effective assembly by determining the best manufacturing procedure to provide the safest and most profitable operation.

Designed a soldering machine fixture that saved 2 hours per unit reducing assembly time thus saving $45,000 per year.

EDUCATION AND TRAINING

Bachelor of Science in Industrial Management; University of Akron; Akron, OH

Associates Degree in Industrial Technology; University of Akron; Akron, OH

Professional Training and Certifications:

Crosby Quality Education Course; ABB Process Analytics, Lewisburg, WV

Manager of Managers Training Course; ABB Corporate, Stanford, CT

FAA Certificate Privileges of FAR 65.103

Certified to WS6536E MIL-S-45743 Category D Level III; Loral Defense Systems, Akron, OH

DOD-DTD-1686 Statistical Process Control

Certified to WS6536D Mil-s-45743 Category D MIL-I-25135 Level II in accordance with MIL-STD410D Mil-STD-453B Level II in accordance with MIL-STD-410D; Emerson Electric Company, St. Louis, MO

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