Executive Assistant
Resume:
DAVID HICKMAN
**** **** ******* *** #***, Brandon, Florida 33511
Cell: 813-***-****•**********@*****.***
Highly organized and detail-oriented Administrative Specialist with more than 20 years experience supplying thorough, organized administrative support to numerous senior executives.
KEY SKILLS
Microsoft Office Suite
Types 55 WPM
Works well under pressure
Report development
Human resource laws knowledge
Critical thinking
Payroll
Attention to detail
Advanced clerical knowledge
Professional phone etiquette
Multi-line phone proficiency
Excellent communication skills
Administrative support specialist
Customer service-oriented
EXPERIENCE
MANAGEMEN ASSISTANT
Moffitt Cancer Center – Tampa, FL 09/2016
Managed calendars for physicians, to include: meetings, time off, and travel
Took detailed meeting minutes for key BMT department recurring meetings, including transcribing and publishing the minutes and distributing them to all participants
Managed the handling department consent forms, which includes: scanning and entering data into Powerchart and filing the original consents
Responsible for department faxes, which includes: organizing and scanning faxes and ensuring they get to the proper clinical nurses for translation
Responsible for finding and setting up meeting space using Meeting Room Manager
Responsible for the daily provider sign-out in Smartweb
Maintain Excel inventory file of program meetings/schedules/chair
EXECUTIVE ASSISTANT TO SVP, OPERATIONS 09/2015 to 01/2016
Health Plan Services – Tampa, FL
Arranged travel plans for SVP and 9 VPs of Operations
oThis included: airline arrangements, hotel accommodations, rental cars, meeting space
Responsible for completing expense reports upon return from travel in order to reimburse employees
Managed executive calendar and coordinated weekly project team meetings
oThis included preparing reports from various outlets, such as: PowerPoint, Excel, and Word
Maintained over 20 different organization charts; ensuring they were updated monthly using Visio
Ordered and distributed office supplies while adhering to a strict office budget
Took notes/transcribed various meetings and then distributed the minutes to applicable managers
Greeted numerous visitors, including VIPs, vendors and interview candidates
EXECUTIVE ASSISTANT TO CAMPUS PRESIDENT/HR MANAGER 12/2013 to 03/2015
South University – Tampa, FL
Prepared and distributed payroll for staff of 200 employees.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Managed executive calendar and coordinated weekly project team meetings.
Coordinated schedules and arranged meeting and travel calendars, including business and social events.
Ordered and distributed office supplies while adhering to a fixed office budget.
Answered and managed incoming and outgoing calls while recording accurate messages.
Sorted and distributed incoming and outgoing mail
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
LIBRARY ASSISTANT/HR ASSISTANT 02/2013 to 11/2013
Hillsborough County Library Services – Tampa, FL
Answered and managed incoming and outgoing calls while recording accurate messages.
Assisted customers with finding books, DVDs, CDs, newspapers, and other various literature found in the library
Responsible for arranging, organizing, and shelving of all library books, DVDs, CDs and other various reference material
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Helped distribute employee notices and mail around the office.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
ADMINISTRATIVE SPECIALIST 01/2011 to 01/2013
University of South Florida – Tampa, FL
Answered and quickly redirected up to 20 calls per hour.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Ordered and distributed office supplies while adhering to a fixed office budget.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Organized all new hire, security and temporary paperwork.
PROMOTIONS SPECIALIST 07/2009 to 12/2010
MacDill Air Force Base – Tampa, FL
Composed and drafted all outgoing correspondence and reports for managers.
Screened all eligible soldiers for promotion, maintaining all assigned databases to check and balance all promotion information, make all appropriate system updates, and maintain files on over 200 eligible soldiers and 30 assigned units.
Maintained and updates filing, inventory, mailing, and database systems, either manually or using a computer.
Responsible for answering inquiries from over 30 assigned units on a variety of promotion issues.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
9/2008 -7/2009 FAMILY EMERGENCY
SENIOR ADMINISTRATIVE SPECIALIST 09/2007 to 09/2008
DISA Central Field Command (subcommand of CENTCOM) – Tampa, FL
Prepared and distributed payroll for staff of 30 direct reports.
Developed and managed human resource management systems to handle all personnel and administrative procedures for military, civilian, and contractor work force.
Maintained essential personnel data, records, rosters of assigned military, civilian, and contractor performance data, and performance evaluations, pay and allowances, awards, in and out-processing and served as the conduit between the DISA CENT command and all family members.
Administered procedures for control of classified and unclassified correspondence and message traffic to, from, and within DISA CENT
IMMIGRATION SPECIALIST 06/2005 to 02/2007
Granite Services, International – Tampa, FL
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Handled all actions associated with obtaining visas and work permits for over 1,500 assigned contractors.
Responsible for the inquiry, validation, and completion of obtaining proper paperwork for U.S. nationals who travel internationally for business/work and also for foreign nationals traveling to the U.S. for business/work.
UNITED STATES AIR FORCE honorable discharge May, 2005 03/1992 to 05/2005
PERSONNEL SPECIALIST
Oversaw daily office operations for staff of 5 employees.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw inventory and office supply purchases.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Managed executive calendar and coordinated weekly project team meetings.
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Answered and managed incoming and outgoing calls while recording accurate messages.
Organized all new hire, security and temporary paperwork.
EDUCATION/TRAINING/CERTIFICATIONS
B.S. Business Administration Touro University - Cypress, CA 2005
A.S. Personnel Administration Community College of the Air Force - Maxwell AFB, AL 2003
Currently pursuing Master of Science: Criminal Justice South University - Tampa, FL
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