DAVID HICKMAN

**** **** ******* *** #***, Brandon, Florida 33511

Cell: 813-***-****•acyk3p@r.postjobfree.com

Highly organized and detail-oriented Administrative Specialist with more than 20 years experience supplying thorough, organized administrative support to numerous senior executives.

KEY SKILLS

Microsoft Office Suite

Types 55 WPM

Works well under pressure

Report development

Human resource laws knowledge

Critical thinking

Payroll

Attention to detail

Advanced clerical knowledge

Professional phone etiquette

Multi-line phone proficiency

Excellent communication skills

Administrative support specialist

Customer service-oriented

EXPERIENCE

MANAGEMEN ASSISTANT

Moffitt Cancer Center – Tampa, FL 09/2016

Managed calendars for physicians, to include: meetings, time off, and travel

Took detailed meeting minutes for key BMT department recurring meetings, including transcribing and publishing the minutes and distributing them to all participants

Managed the handling department consent forms, which includes: scanning and entering data into Powerchart and filing the original consents

Responsible for department faxes, which includes: organizing and scanning faxes and ensuring they get to the proper clinical nurses for translation

Responsible for finding and setting up meeting space using Meeting Room Manager

Responsible for the daily provider sign-out in Smartweb

Maintain Excel inventory file of program meetings/schedules/chair

EXECUTIVE ASSISTANT TO SVP, OPERATIONS 09/2015 to 01/2016

Health Plan Services – Tampa, FL

Arranged travel plans for SVP and 9 VPs of Operations

oThis included: airline arrangements, hotel accommodations, rental cars, meeting space

Responsible for completing expense reports upon return from travel in order to reimburse employees

Managed executive calendar and coordinated weekly project team meetings

oThis included preparing reports from various outlets, such as: PowerPoint, Excel, and Word

Maintained over 20 different organization charts; ensuring they were updated monthly using Visio

Ordered and distributed office supplies while adhering to a strict office budget

Took notes/transcribed various meetings and then distributed the minutes to applicable managers

Greeted numerous visitors, including VIPs, vendors and interview candidates

EXECUTIVE ASSISTANT TO CAMPUS PRESIDENT/HR MANAGER 12/2013 to 03/2015

South University – Tampa, FL

Prepared and distributed payroll for staff of 200 employees.

Composed and drafted all outgoing correspondence and reports for managers.

Oversaw inventory and office supply purchases.

Reduced overhead by taking on more responsibility with creative and administrative projects.

Managed executive calendar and coordinated weekly project team meetings.

Coordinated schedules and arranged meeting and travel calendars, including business and social events.

Ordered and distributed office supplies while adhering to a fixed office budget.

Answered and managed incoming and outgoing calls while recording accurate messages.

Sorted and distributed incoming and outgoing mail

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Organized all new hire, security and temporary paperwork.

Completed data entry, tracked resumes and maintained the applicant tracking system.

LIBRARY ASSISTANT/HR ASSISTANT 02/2013 to 11/2013

Hillsborough County Library Services – Tampa, FL

Answered and managed incoming and outgoing calls while recording accurate messages.

Assisted customers with finding books, DVDs, CDs, newspapers, and other various literature found in the library

Responsible for arranging, organizing, and shelving of all library books, DVDs, CDs and other various reference material

Screened all visitors and directed them to the correct employee or office.

Obtained signatures for financial documents and internal and external invoices.

Helped distribute employee notices and mail around the office.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.

ADMINISTRATIVE SPECIALIST 01/2011 to 01/2013

University of South Florida – Tampa, FL

Answered and quickly redirected up to 20 calls per hour.

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Managed office supplies, vendors, organization and upkeep.

Directed guests and routed deliveries and courier services.

Answered and managed incoming and outgoing calls while recording accurate messages.

Opened and properly distributed incoming mail.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Organized all new hire, security and temporary paperwork.

PROMOTIONS SPECIALIST 07/2009 to 12/2010

MacDill Air Force Base – Tampa, FL

Composed and drafted all outgoing correspondence and reports for managers.

Screened all eligible soldiers for promotion, maintaining all assigned databases to check and balance all promotion information, make all appropriate system updates, and maintain files on over 200 eligible soldiers and 30 assigned units.

Maintained and updates filing, inventory, mailing, and database systems, either manually or using a computer.

Responsible for answering inquiries from over 30 assigned units on a variety of promotion issues.

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

9/2008 -7/2009 FAMILY EMERGENCY

SENIOR ADMINISTRATIVE SPECIALIST 09/2007 to 09/2008

DISA Central Field Command (subcommand of CENTCOM) – Tampa, FL

Prepared and distributed payroll for staff of 30 direct reports.

Developed and managed human resource management systems to handle all personnel and administrative procedures for military, civilian, and contractor work force.

Maintained essential personnel data, records, rosters of assigned military, civilian, and contractor performance data, and performance evaluations, pay and allowances, awards, in and out-processing and served as the conduit between the DISA CENT command and all family members.

Administered procedures for control of classified and unclassified correspondence and message traffic to, from, and within DISA CENT

IMMIGRATION SPECIALIST 06/2005 to 02/2007

Granite Services, International – Tampa, FL

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Handled all actions associated with obtaining visas and work permits for over 1,500 assigned contractors.

Responsible for the inquiry, validation, and completion of obtaining proper paperwork for U.S. nationals who travel internationally for business/work and also for foreign nationals traveling to the U.S. for business/work.

UNITED STATES AIR FORCE honorable discharge May, 2005 03/1992 to 05/2005

PERSONNEL SPECIALIST

Oversaw daily office operations for staff of 5 employees.

Composed and drafted all outgoing correspondence and reports for managers.

Oversaw inventory and office supply purchases.

Reduced overhead by taking on more responsibility with creative and administrative projects.

Managed executive calendar and coordinated weekly project team meetings.

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Answered and managed incoming and outgoing calls while recording accurate messages.

Organized all new hire, security and temporary paperwork.

EDUCATION/TRAINING/CERTIFICATIONS

B.S. Business Administration Touro University - Cypress, CA 2005

A.S. Personnel Administration Community College of the Air Force - Maxwell AFB, AL 2003

Currently pursuing Master of Science: Criminal Justice South University - Tampa, FL

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