Nancy Ratnakar

*** ****** ** ** ******, NY *****

917-***-**** acyk2z@r.postjobfree.com

SUMMARY

7+ years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Web based and Back end applications.

Extensive experience in manual testing of web applications, mobile, client/server applications.

Expertise with QA Methodology and QA strategies to ensure High Quality Software.

Strong hands on experience in manual testing using Quality Center.

Expertise in testing mobile applications in iOS and Android platforms.

Extensive experience in testing mobile applications using different devices.

Extensive experience with Agile Software Development process.

Extensive experience in Game testing.

Have extensive experience on Financial, Health Care and Education domains.

Extensive experience in documenting and Executing Test cases.

Experience in creating Test strategies and Test plans for web and mobile application verifications.

Expertise in problem solving and Bug tracking using Bug tracking Tools like QualityCenter, ALM, JIRA and Bugzilla.

Excellent understanding of Software Development Process.

Extensive experience in Web accessibility testing using JAWS, WAVE, WAT, Magnifiers, VoiceOver, TalkBack and ChromeVox.

Expertise in creating Performance test scripts to test system functionality.

Extensive experience in executing Regression Testing, Functional Testing, Sanity Testing, System Testing, Black box Testing, Unit Testing, White Box Testing, Integration testing, UAT and Ad-hoc Testing.

Worked on different Databases like Mainframes, SQL Server and MS Access.

Experience in testing Web Applications and Web services using XML.

Experience in creating Test Data, Analyzing Defects and interacting with development team, support team to resolve complex production issues.

Good interaction with developers, managers and team members in coordinating job tasks.

Experienced in creating documents like Traceability Matrix, Risk and Issuelog, QA Status and Summary Reports, Metrics Dashboard in order to meet defined goals.

EDUCATION

Bachelors’ in Information Technology 2008

TECHNICAL SKILLS

Testing Tools

Quality Center 11, HP ALM

Languages

C, C++, ASP.Net, Java, ColdFusion

Accessibility

JAWS, WAVE, WAT, Magnifiers, VoiceOver, TalkBack, ChromeVox.

Performance Testing

JMeter, LoadRunner

Databases

Mainframes, SQL Server 2005/08, MS-ACCESS 2000

Web Technologies

HTML, XML, Web Services

Defect Track Systems

Quality Center, JIRA, Bugzilla

SD Methodologies

Water Fall, Agile

Operating Systems

iOS, Android, Windows

Browsers

MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

CMS Tools

Ektron, Kentico

CERTIFICATIONS

ISTQB Foundation level certified

2011

Microsoft Certified Professional in framework 2.0

2008

Certificate in Payment Cards Functions and Management Services

2011

EXPERIENCE

Pearson Jul 14-May 16

TestNav

Sr QA Engineer

TestNav8 is Pearson's test delivery system which is an implementation of QTI standards that produces HTML 5.0 output. (TestNav 7.5 is the previous version which is still in use.). The product runs on a variety of browsers & supports the iPad platform too. TN8 does not use a fixed aspect ratio. On-screen display of items varies between computers and devices. TN8 is designed to work on tablets and computers. TN8 adheres more closely to the QTI schema. Today it supports different flavors of Win, Mac, Linux, iPad, Android, ChromeBook& WinSurface.

Responsibilities

Involved in creating test strategies & prioritizing the test cases, preparing Test Plan & Test Matrix.

Responsible for Sanity on beta version of browsers/software/OS’s to find early defects/bugs before the stable version is released.

Perform data validation by executing queries in database.

Communicate with clients to identify business requirements & test estimation.

Design & development of automation framework using Java with Selenium WebDriver (Had done it for 8.0 release, which included basic functionality of the application).

Performed UAT testing after successful run of SIT.

Tested application on iOS devices using VoiceOver.

Tested the application using TalkBack on android devices.

Run accessibility tests on a weekly basis across all the desktop readers to cross check if the failed cases are resolved and accordingly bring it to the lead’s notice.

Executing test scripts on different environment like Win & Mac.

Providing test progress reports with metrics to Project Stakeholders.

Test Execution, Test Case Preparation, Defect Tracking, Retest, Regression & Closure.

Compatibility testing over different flavors of Win, Mac & iOS.

Environment

Agile Lifecycle Management, ALM, Jira, Selenium (WebDriver), TestNG, VoiceOver and TalkBack

Pearson March 12-July 14

International MyLab

QA Lead

iMLis next-generation test delivery platform. Secure, reliable, and scalable and offers an engaging and interactive testing experience to today's students, who learn and play in a digital environment.

Responsibilities

Involved in initial Requirement Analysis phase and understanding user stories defined in Jira

Preparing daily workloads for staff & coordinating the daily allocation of work including myself.

Preparing weekly and monthly status on time.

Mentoring and training up junior and new staff.

Monitoring & reporting on standards & performance targets.

Experience working with screen readers JAWS, and WAVE.

Run accessibility tests on a weekly basis across all the desktop readers to cross check if the failed cases are resolved and accordingly bring it to the lead’s notice.

Responsibilities include creation of test suites, creation of test cases, test case execution, defect logging, defect retesting, regression testing, staging testing and production testing.

Regression testing in multiple environments such as Windows 7, Windows XP, MAC OS 10.6 and 10.7.

Performed UAT testing after successful run of SIT in the stabilization phase.

Followed the Agile Development process and completed the testing within the scheduled release date.

Initiated Triage meetings with client regularly to discuss about defects and prioritize them.

Handling client enquiries and acting as the face of the business.

Dealing with and resolving problems and issues which arise.

Arranging & chairing weekly scrum calls, focusing on targets & achievements.

Ensuring all records are entered and updated correctly.

Ensuring daily and weekly status will send to client on time.

Involved in user authentication testing for both Android and Apple devices.

Tested iML application in iPad, iPhone, version 3 and 4.

Tested different modules of application in Android.

Linking the automation scripts with manual test cases and executing it through Jenkins.

Environment

CMS, JIRA, MS Excel, Agile, SQL, HTML, ALM, JAWS and Hub Confluence

Pearson Sept 11-March 12

Pearson Access

QA Engineer

Pearson Access is a web based application. It is an Assessment & Information portal, which is integrated into different product, comprises of SORM, EPEN, Foundation Services, OLT and etc. It keeps a track of student which is registered for a particular school & giving Online, paper or portfolio test & their scoring is carried out & final results are published. Pearson is been most popular in the education & an international media group. Pearson Access is used to create, deliver, score, report and analyze summative, formative, and alternative assessments, and provides many other custom online and paper-based testing and reporting services

Responsibilities

Accountable for requirement analysis, test scenario preparation, test execution and defect management.

Tracking defects in rally and linking defects in QC.

Perform smoke, functional, GUI, Black Box, End to End and Regression testing during the execution phase.

Providing test progress reports with metrics to Project Stakeholders.

Environment

Agile Lifecycle Management, HP (QC)

Citibank May 10-Sept 11

Project Panama Phase 3

Sr Tech Associate

Project Panama is related to providing users in North America to access their Banking accounts and Citi Credit cards from single sign - on CBOL. Earlier users having Citi credit cards logged in to `Account Online' in order to access information about their credit card related information and to make payments too. With Project Panama users will be now able to access their banking accounts as well as Credit card accounts from single webpage and also make payment to pay off their due by transferring money from banking account instantly.

Responsibilities

Involved in writing and executing the test cases using Quality Center.

Performed migrations of code from development to QA environment.

Also performed Front-end testing and documented results and test completion reports using Excel.

Participated in design review meetings and provided revised final estimates for the project.

Responsible for performing the Regression tests for every new builds, interim builds, candidate builds and modifications in production, development and QA environments.

Performed UAT testing after successful run of SIT in the new builds.

Constantly interacted with the developers and attended daily scrum meetings along with other stakeholders.

Used QualityCenter10 to design the scripts, perform baseline testing, execute the scripts and organize all the scripts systematically and generate reports.

Environment

HP Quality Center 10, Single Collection Desktop (SCD), AO (Account online), Utilities Dashboard, International Bankcard System (IBS), Jas Test, Citi-Smart, Live Person

eCrossings Jan 09-March 10

Russell Medical Center

Software Engineer

Russell Medical Centre is a progressive, acute care facility serving the needs of east Central Alabama since 1923. Mission is to be the regional healthcare provider of choice with a commitment to quality, teamwork, professionalism, and personalized care. This project is a web enhancement of RMC including tools like Physician Search, Event Calendars and registration. Pre-Registration, Bill Pay, acc Nursery, Cheer Cards, Gift Shop, Career Centre.

Responsibilities

Designed the efficient manual test cases (both positive and negative) based on the analysis of Business Requirement documents, SRS, Functional Specs, Technical Design documents and Use cases.

Interacted with Specification requirements team and developers regularly.

Responsible for creating, maintaining test plans and outlines for assigned functionality.

Analyzed end to end functionality by testing the application manually.

Tested the application for navigation to different pages, buttons and other features on the page.

Interacted with business analyst to discuss better UI features that can be provided through the application to the clients.

Used Bugzilla for defect tracking.

Environment

Bugzilla, ASP.NET (Framework: 2.0) with C#, MS SQL Server, Kentico CMS

PUBLICATIONS

Following are the articles published in software testing site.

Title

Publication/Publisher

Publication Date

Publication URL

Beginner’s Guide to Mobile Application Testing

softwaretestinghelp.com

June 02 2015

http://www.softwaretestinghelp.com/beginners-guide-to-mobile-application-testing

Web Accessibility Testing Part I

softwaretestinghelp.com

Oct 14 2015

http://www.softwaretestinghelp.com/what-is-web-accessibility-testing

Web Accessibility Testing Part II

softwaretestinghelp.com

Nov 19 2015

http://www.softwaretestinghelp.com/web-accessibility-testing-tools

How to Get a Mobile Testing Job Fast – Mobile Testing Career Guide

softwaretestinghelp.com

March 17 2016

http://www.softwaretestinghelp.com/how-to-get-mobile-testing-jobs/

Most Common Mobile Testing Interview Questions and Answers

softwaretestinghelp.com

March 17 2016

http://www.softwaretestinghelp.com/mobile-testing-interview-questions-answers

Quality Assurance vs Quality Control

softwaretestinghelp.com

April 5 2016

http://www.softwaretestinghelp.com/quality-assurance-vs-quality-control

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