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Data Information Technology

Revere, Massachusetts, 02151, United States
January 31, 2017

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*** ******* ** ** ******, MA ***** 617-***-**** www.LinkedIn.henokterefe


* *****’ experience as a BI/Data Analyst

Self-funded college while working full time

Exceptional attention to detail, organizational, communication and time-management skills

Goal oriented individual with the capability of efficiently completing projects within specific deadlines

Manage multiple tasks at once, with strict adherence to time constraints

Enthusiastic about new technology and always eager to learn and accept new challenges


University of Massachusetts Boston, Boston, MA December 2016

Bachelors of Science in Information Technology – Business Intelligence Concentration

Cumulative GPA 3.4

Addis Ababa University, Addis Ababa, Ethiopia August 2008

Bachelors of Arts in Accounting and Finance


BI/Data Analyst (Contract) 09/2014 – 01/2017

Blue Nile Livery LLC. Boston, MA

Created visualization for logistics calculation and department spend analysis

Collected, collated and carried out data analysis in support of management & customer requests

Started writing with Basic SQL queries to run reports then quickly learned Join Queries

Worked with a variety of tools (ex: SQL, Access, Excel, Tableau, Visio) to access data

Wrote basic stored procedures in MS SQL Server to manipulate, and analyze datasets to meet management needs

Data Review Supervisor (Perm) 09/2011 – 08/2014

Granite Telecommunication LLC Quincy, MA

Maintained payroll for eight employees on Automated Data Processing Software

Maintained Paid Time Off, Family and Medical Leave and sick time of employees

Trained Temporary to Permanent employees on different carriers’ policies and procedures

Improved team performance by 35% in meeting department quarterly goal

Represented review team on Provisioning and Data Review meeting and solved different recurring problems


Data Analytics Skills: Basic SQL, Tableau, SPSS Modeler (hands-on working)

Programing Languages: Java, Python, Bash/Linux programming (studied)

Database skills: Data Warehousing, Data Mining, Data Governance (studied)

Web programming language: HTML5 and CSS3, JavaScript (studied)

Microsoft Excel, Access, Word, PowerPoint, FrontPage, Visio, ADP payroll software, MS Dynamics Navigation 2013 R2 Technical Support for: NT/98/2000/XP, UNIX/LINUX, Mac iOS (hands-on working)

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