RUBEN SANTIAGO
*** ****** *** ********, ** 201-***-**** *.**********@*****.***
PROFESSIONAL EXPERIENCE
TANNER BOLT & NUT CORPORATION Brooklyn, NY
Accountant Receivable Representative 1/11-Present
Review credit applications and assign credit limits using D&B online
Complete reports: cash receipts, statements, invoices, customers on hold, deposits, customers with expired credit cards and bad debt
Manage collections and liaised with collections agencies to secure payments
Expedite liens on project sites with outstanding balances
Re-value credit limits for customers
Responsible for overseeing ACH wire transfers funds online
Making credit adjustments and re-bill on customer accounts
Manage sales tax certificates and making proper adjustments
Cash Application: cash, checks, credit cards and ACH
Validations (releasing customer orders)
Reduced the DSO to an all-time low of 51 days
Responsible for replying/resolving web customer inquiries and issues
Steer monthly meetings to ensure the sales staff accuracy on accounts to secure best payment methods and discuss issues and disputes to resolve them accurately
Streamline the implementation of new accounting software program Prophet 21
COLOR BY PERGAMENT (PEEQ MEDIA) New York, NY
Accounts Receivable Manager 4/03-12/10
Streamlined all team billing and registration functions to facilitate accountability, reliability and accuracy of information.
Successfully boosted collections from $3.2 to over $5.1 million per month
Controlled weekly and monthly reporting to include bad debts, cash forecast, held accounts and credit limits
Researched payments and disputed issues to ensure outstanding balances were received
Prepared and processed credit memos against issues
Authored weekly report on Over 30-day past due accounts for review by Senior Management
Streamlined the implementation of new accounting software program - Hagen Citrix
Responsible for maintaining tax-exempt certification information
TIMES MIRROR MAGAZINE New York, NY
Accounts Receivable Coordinator 9/96-1/03
Responsible for all collections including delinquent accounts and invoice insertions
Prepared orders and support affidavits
Liaised with clients to resolve disputes and inquires
Prepared cash forecast, weekly and monthly status reports
Analyzed financial statements of major corporate accounts to determine credit risk
Managed customer profiles to ensure accuracy; used D&B to determine credit limits
COCA COLA BEVERAGE SERVICES New Rochelle, NY
Accounts Receivable Supervisor 9/93-7/96
Responsible for over 2,000 accounts worldwide including South America
Contributed to overall reduction of corporate DSO from 120 to 45 days
Reviewed and approved credit applications for new customers
Visited accounts to negotiate collections and adjust credit risk for future orders
Supervised cash applications staff and collectors
Processed customer credits & returns
TIMEWARNER CORPORATION New York, NY
Credit and Collections Representative 9/90-7/93
FAIRCHILD PUBLICATIONS New York, NY
Credit & Collections Representative 9/87-7/90
NEW YORK METS, MINOR LEAGUE ORGANIZATION Miami, FL
Baseball Player 6/82-8/85
EDUCATION
UNIVERSITY OF MIAMI – Accounting, Finance credits
MERCY COLLEGE – Accounting, Business Law credits
SKILLS
MS Word, Excel, Word Perfect 5.0, JD Edwards, SB Client, DMS, IBM on Demand, Hagan (Citrix),
SAP, AS 400, MAC, QuickBooks Pro, Prophet 21