RUBEN SANTIAGO

*** ****** *** ********, ** 201-***-**** acyk0n@r.postjobfree.com

PROFESSIONAL EXPERIENCE

TANNER BOLT & NUT CORPORATION Brooklyn, NY

Accountant Receivable Representative 1/11-Present

Review credit applications and assign credit limits using D&B online

Complete reports: cash receipts, statements, invoices, customers on hold, deposits, customers with expired credit cards and bad debt

Manage collections and liaised with collections agencies to secure payments

Expedite liens on project sites with outstanding balances

Re-value credit limits for customers

Responsible for overseeing ACH wire transfers funds online

Making credit adjustments and re-bill on customer accounts

Manage sales tax certificates and making proper adjustments

Cash Application: cash, checks, credit cards and ACH

Validations (releasing customer orders)

Reduced the DSO to an all-time low of 51 days

Responsible for replying/resolving web customer inquiries and issues

Steer monthly meetings to ensure the sales staff accuracy on accounts to secure best payment methods and discuss issues and disputes to resolve them accurately

Streamline the implementation of new accounting software program Prophet 21

COLOR BY PERGAMENT (PEEQ MEDIA) New York, NY

Accounts Receivable Manager 4/03-12/10

Streamlined all team billing and registration functions to facilitate accountability, reliability and accuracy of information.

Successfully boosted collections from $3.2 to over $5.1 million per month

Controlled weekly and monthly reporting to include bad debts, cash forecast, held accounts and credit limits

Researched payments and disputed issues to ensure outstanding balances were received

Prepared and processed credit memos against issues

Authored weekly report on Over 30-day past due accounts for review by Senior Management

Streamlined the implementation of new accounting software program - Hagen Citrix

Responsible for maintaining tax-exempt certification information

TIMES MIRROR MAGAZINE New York, NY

Accounts Receivable Coordinator 9/96-1/03

Responsible for all collections including delinquent accounts and invoice insertions

Prepared orders and support affidavits

Liaised with clients to resolve disputes and inquires

Prepared cash forecast, weekly and monthly status reports

Analyzed financial statements of major corporate accounts to determine credit risk

Managed customer profiles to ensure accuracy; used D&B to determine credit limits

COCA COLA BEVERAGE SERVICES New Rochelle, NY

Accounts Receivable Supervisor 9/93-7/96

Responsible for over 2,000 accounts worldwide including South America

Contributed to overall reduction of corporate DSO from 120 to 45 days

Reviewed and approved credit applications for new customers

Visited accounts to negotiate collections and adjust credit risk for future orders

Supervised cash applications staff and collectors

Processed customer credits & returns

TIMEWARNER CORPORATION New York, NY

Credit and Collections Representative 9/90-7/93

FAIRCHILD PUBLICATIONS New York, NY

Credit & Collections Representative 9/87-7/90

NEW YORK METS, MINOR LEAGUE ORGANIZATION Miami, FL

Baseball Player 6/82-8/85

EDUCATION

UNIVERSITY OF MIAMI – Accounting, Finance credits

MERCY COLLEGE – Accounting, Business Law credits

SKILLS

MS Word, Excel, Word Perfect 5.0, JD Edwards, SB Client, DMS, IBM on Demand, Hagan (Citrix),

SAP, AS 400, MAC, QuickBooks Pro, Prophet 21

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