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Management Manager

Ormond Beach, Florida, 32174, United States
January 30, 2017

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**** *********** ** ****: 386-***-****

Ormond Beach, FL 32174


Strategy Business development Planning Problem Resolution Results oriented, highly organized leader dedicated to exceeding organizational goals through the execution of strategic planning, project management, operations management and business development. Specializes in multi-location operations and financial management through hands on involvement and an in depth understanding of the complexities and challenges of facilities management. Team oriented individual with strong interpersonal and relationship building skills at all levels in an organization.


Strategic Planning Budget/Forecast Multi-location management

Process implementation Business development Operations PROFESSIONAL EXPERIENCE

WFF Facility Services, St Louis, MO July 2013-Sept 2016 WFF Facility Services is a national, full-service facilities management provider with headquarters in Saint Louis, MO. WFF focuses exclusively on partnering with educational institutions. This includes both Higher Education and K-12 partners. WFF has 38 accounts throughout 17 states and has annual revenue exceeding $70 million


• Managed single and multiple lines of business within facilities operations

• Managed housekeeping, grounds and plant operations & maintenance at 9 universities in the Southeast Region

• Aggressively developed, scoped, budgeted, presented and closed new business with current partners and with new customers in the Southeast Region resulting in up to $3M of new business annually

• Led all campuses in assigned territory to CIMS (Cleaning Industry Management Standard) certification with honors

• Oversaw an account base with more than $20M of annual revenue delivering 18% of margin

• The Southeast Region successfully serviced over 7 million square feet of combined buildings utilizing a 24/7 rotation of employees

Aramark Canada LTD, Toronto, ON July 2011-June 2013 Aramark is an international contract services provider that provides food, facilities and uniform services to hospitals, universities, school districts, business and industry, stadiums and correctional institutions.


• Managed facilities operations at four university campuses

• Full P&L responsibility managing more than $4M in annual revenue

• Directly managed 4 account managers and their staff

• Maintained relationships with 3 labor unions representing 136 FTE’s

• Member of the team who re-negotiated collective agreements with all 136 employees Phone: 386-***-**** John (Sam) Samara – Page 2

UGL Services, Unicco Operations, St Petersburg, FL March 2009-June 2011 UGL Services is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which they operate DIRECTOR OF CUSTODIAL SERVICES

• Managed all aspects of custodial services at Eckerd College which included:

Budget administration

Human resources

Safety and Compensation issues

Supply and inventory control


Vendor selection and management

• Managed 4 supervisors and 42 hourly employees

• Maintained over 60 buildings a conference center and a 75 room hotel STS Super Clean Inc., Waterford, MI Dec 1998-Nov 2008 OWNER

• Owner manager of a company specializing in:

commercial floor care

pressure washing

wood deck cleaning and sealing

• Handled all sales, marketing, crew management, bid preparation and accounting EDUCATION

Bachelor of Business Administration

Western Michigan University

Kalamazoo, MI


Microsoft Suite, CleanTelligent, TMA and other CMMS Systems

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