Hospitality

K.A.SABU

Mobile:+91-854*******

Email: *******@*****.***

Job Objective

To serve with a growth oriented organization, for the benefit of the organization as well as for my personal esteem and secure a challenging senior level assignment in the Hospitality Industry that will utilize my experience and my abilities to further my career opportunities.

Professional Profile

A competent professional with over 09 years of experience in the Hospitality Industry.

Proficient at providing value added guest service by resolving guest issues and ensuring their satisfaction with top notch service within the limits.

A self-starter and team player with effective communication and interpersonal skills.

Core Competencies

Customer Service

Interacting with guests and updating them with the various services the hotel has to offer.

Handling various guest issues and complaints ensuring their satisfaction and making their stay a memorable one in order to enhance and sustain business.

Coordinating with guests and other internal departments of the hotel for smooth flow of operations.

Team Management

Provide direction, motivation and training to the subordinates and colleagues for ensuring optimum performance.

Considerate of others and relieve them whenever they feel unhappy with urgency.

Academic Credentials

B.A from GITAM University.

Diploma in Hotel Management, from SISI- GOA.

SSC

Employment History

Ayda Persian Kitchen- Bangalore : From 25 Oct’2013, till date.

Designation : Restaurant Operation Manager.

Marriott Hotel&Convention centre : From 05th Sep’2012 to

Hyderabad. 03rd Sep’ 2013.

Designation : C.C.T.V- Operator.

Bayan Palace Kuwait. : For G.C.C Conference, 2008&

2009.

Designation Guest service associate.

Ayda Persian Kitchen – Bangalore : From 5th Dec’ 2006 to

10th Aug’2012.

Designation : Head Waiter.

Radisson White Sands Resort, Goa : From 6th Dec 2005 to 6th March

2006.

Designation : I T

Interests

Playing Chess, Watching Sports & movies, listening music.

Languages Spoken

English, Hindi, Tamil, Malayalam and Little knowledge of Konkani & Kannada.

Personal Details

Nationality : Indian

Religion : Christian

Sex : Male

Marital status : Single

Date of Birth : 17th August’ 1975

Passport No : G 4924342

Permanent Address:

Kalathiparambil (H)

Mulayam (Post),

Valakkavu,

Thrissur (Dist.)

Kerala State

India. - 68 0751

Ph : +91-854*******

Declaration:

I hereby declare that the above statements are true to the best of my knowledge & belief.

Place:

Date: K.A.SABU

Contact this candidate