Sales Manager

Jim Dortch *** Harris Ave. Selah, WA. *****

Positions sought: Cell phone: 509-***-****

Sales/Sales Management E-Mail: *********@*****.***

Qualifications

Through my years of work experience I’ve amassed an extensive record of achievement in the areas of sales & sales management. My strengths are: A creative imagination, game planning, marketing & Sales training. I understand the fine art of being a good listener. I’ve always been recognized as an effective communicator, positive motivator & a coach that produces positive results. My leadership style is intuitive & my approach to the sales process is consultative.

Work History

January 18, 2016 – Present

Farmers Insurance

Agent-Producer – Sell Property, Casualty, commercial & Life insurance

May 2015 – January 14, 2016

Ingstad Radio

Account Executive - Sell radio air time & write radio ad copy

February 9, 2015 – April 2015

Country Financial

Financial Adviser – Provide insurance & investment products for consumers.

September 1, 2013 – September 5, 2014

Camano Island Coffee Roasters

Call Center Manager – Maintain & advance call center operations by setting goals, monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement as well as quality assurance programs.

January 2011- December 2013

Service Master

Project Manager-Responsibilities included developing and maintaining relationships with insurance adjusters, managing disaster restoration technician crews, and sub-contractors while adhering to insurance company guidelines and standards. Documentation and job tracking, along with analysis through the Chronicle operating system was an important part of my responsibility.

June, 2010 – December 2010

Bob Hall Honda

Auto sales

June 1, 2009 – August 9, 2009

Pursuit Management

Community Service Representative (Corporate Sponsorship) – Responsibilities included research in the area of Law Enforcement as it relates to High Speed Pursuits, Public Safety, Officer Safety and Public Liability. My job was to solicit local and national corporate financial support. My position was eliminated due to a lack of support for the product.

January 2008 – January 2009

Cobalt

Paid Search Specialist – Responsibilities included monitoring, analyzing & adjusting customer online Paid Search campaigns.

September 2007 – January 2008

Reach Local

Internet Marketing Consultant – Promoted a unique business To business online advertising solution.

November 2005- September 2007

Dex Media

Advertising Consultant (Telephone-Yakima/ Business to Business-Seattle) – Sold yellow pages and internet advertising to local businesses in Yakima and Seattle.

April 2004 – 2008

Best Homes Realty (Part time)

Licensed Realtor – Listed & sold both residential & commercial real estate

February 19, 2003 – September 30, 2003

Champion Homes (Yakima, WA,)

General Manager – Responsibilities included hiring, developing & training sales staff. Developed Marketing & advertising strategy as well as managed Profit and Loss.

January 5, 1999 – December 16, 2002

Palm Harbor Homes: (Union Gap, WA.)

General Manager – Increased market share position from 8th position in 1999 to 1st position 18 months later. We earned our position by way of innovative advertising and excellent customer service after the sale. My entire sales staff was banquet of champion’s award winners. I was awarded three trips to Maui for excellence in customer satisfaction.

February 1998 – January 1999

Palm Harbor Homes (Edmonds, WA.)

Sales Manager-1998-1999

January 20, 1997 – January 5, 1998

Palm Harbor Homes (Edmonds, WA.)

Housing Consultant: 1997-1998 My sales represented an average of 60% of the home sales for this location; Also, I earned the highest personal income ever earned by a housing consultant at that location.

Education

Erie Community College, Buffalo, NY.

A.A.S. Business Administration / Retail Management

(80 credit hours completed) 3.88 GPA

Professional Development

Coaching to win

(Management Development)

References available upon request

Personal: I was twenty two years old when I returned to college as a nontraditional full time student; I maintained full time employment at the local steel mill (Bethlehem Steel) I graduated second in my class with a 3.88 GPA. After graduating, I began coaching the men’s basketball team (Part time); during my second season coaching, our team won the school’s first tournament championship. We did not lose more than three games in a single season; during the three seasons I coached the team.

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