Loganville, GA *****
*********@*********.***
Ken M. Cartmill
Objective
Executive or Director level position where my skills and experience can provide benefit to a dynamic organization.
Experience
August 2013 – Present NuRock Companies Alpharetta, GA
IT Director/CIO
Responsible for all aspects of IT operations including networking, telecommunications, vendor management and disaster recovery/planning for multiple locations and related entities.
Reduce server count and increase operational efficiency through virtualization of servers.
Complete implementation of SAAS property management system and migrate email to cloud service.
Deployed/Design web portals for community sites.
Complete systems modernization and virtualization for large national soccer league, including wireless integration, VOIP, Disaster recovery and replication.
Reduced total cost of ownership, and IT expenses through the use of virtualization, clustering, and remote desktop integration while increasing uptime and availability.
Developed and implemented disaster recovery plan for multi-site operations.
August 2003 – August 2013 Premier Resource Management Loganville, GA
IT Director/Executive Director
Responsible for ongoing IT operations of diversified company. Executive Director of Personal Lending Division
Develop and Implement successful business plan for retail lending operation.
Identify and implement Accounting and IT infrastructure for multi-location retail operation.
Deployed web portals to assist sales force for ongoing construction operation.
Implement web technologies to promote local theme park, including online ticket sales and reporting.
Handle day-to-day executive decisions for operation of retail lending operations, including staffing, support and underwriting guidelines.
IT/Aviation Director
Director of all IT/MIS operations within Company. Responsible for all facets of Technological operations.
Established Company Web Presence and obtained top tier dot com domain.
Installed and implemented enterprise IT Infrastructure including servers, VOIP, Backups, Redundancy and more.
Full implementation of ERP systems to include PO system for outside vendors.
Developed and deployed web portals to include Sales, Warranty, and Vendor Support.
Managed data operations related to promotions including a home giveaway.
Managed the acquisition, operation and eventual sales of corporate aircraft.
Work directly with Executive Staff to determine Information Technology needs for existing and future projects.
June 2002 – August 2003 Alpharetta, GA
Independent Consultant
Independent consultant concentrating on implementation of ERP systems and web based reporting.
Worked directly with local record production company to implement inventory, order entry, receivables and sales analysis and reporting.
Successful implementation of Crystal Reporting and Lawson ERP system.
Work directly with Executive Staff to determine needs and best solution.
May 2000 – June 2002 Red Sky Interactive Alpharetta, GA
Sr. Strategic Consultant
Responsible for collecting client requirements through JAD sessions and client interaction and creating detailed requirements, including use cases for developers to use in coding and GUI design. Subject Matter Expert for construction portal project. Regularly handle client interaction, requirements dissemination, and project management.
Full life cycle development of commercial construction procurement scheduling Internet application geared toward AEC community.
Determine customer needs and industry processes and refine them into system requirements and specifications which developers build from, including use case and scenario descriptions.
Liaison between Client Executive team and Development group.
Manage development of travel related Internet offering.
Define Consulting and Strategic Consulting role for corporation.
May 1997 – May 2000 Innotrac Corporation Duluth, GA
Sr. Systems Architect
Responsible for design of new multi-tiered ERP system implementation; designed middle-ware application to link front end e-commerce applications to backend supply chain management systems, including product tracking throughout the shipping process. Design of systems related architecture including hardware and software matched with business processes to provide an optimal solution for the customer.
Sr. Project Analyst/Sr.Project Manager
Responsible for specifications and design of custom fulfillment processing solutions, including business processes and business analysis for marketing and distribution channels. Managed staff of analysts responsible for implementing new clients on existing legacy systems as well as new implementations using ERP system (Lawson). Designed system flows, matched system specifications to client needs, interacted with clients and system developers to create custom tailored solutions for product fulfillment and customer service. Managed implementation timeframes and budgets, including staffing. Manage multiple ongoing projects as well as assist sales staff with determining budgets and start-up costs for new client implementations. Assure implementation projects are tracking to schedule, scope and quality as well as budget.
Successfully researched and managed the implementation of an ERP system (Lawson Financials) project was completed within budget and timeframe.
Integrate Warehouse order fulfillment, including order management, pick-pack-ship, and returns processing functionality.
Design and implement system for Build-to-order, and build to stock operations.
Manage distribution and build schedules based upon critical resources (parts, staff, space constraints).
Implemented performance based reporting from multiple system interfaces to determine productivity and identify areas for improvement
Implement bar-code packing system to improve kit build accuracy and order fulfillment accuracy for fortune 500 client.
Converted data and interfaces from PICK legacy system to Windows environment.
Managed custom modification projects including Credit Card processing, EDI import and customer creation for over 30K orders/day.
Increased customer service efficiency by 40% using Lawson Open Component Solutions (ActiveX).
Successful beta for Lawson Open Component Solutions.
Designed multi-tiered architecture to incorporate Java, ActiveX and Microsoft technologies in conjunction with Lawson ERP system to provide real-time status information to e-commerce customers as well as in-house CSR’s.
Identify integration and interface points between ERP system and external systems.
Implement enhancements to Lawson ERP system based upon internal requirements and develop specifications for those enhancements.
Education
1984-1988 Kennesaw State College Marietta, GA
B.A., Business Management and Marketing.
Skills
Ability to perform both technical and business analysis to provide cost-effective solutions that increase productivity and profitability.
Optimize return on IT investment through use of virtualization, clustering, and infrastructure design.
Effective project management, able to keep projects within both time and budgetary parameters.
Design and implementation of complex ERP system and related functionality required to perform customized business processes.
Develop business processes, procedures, and specifications necessary to ensure successful completion of projects including quality control.
Excellent communication and presentation skills.
Proficient in complete Microsoft Office Suite, as well as Visual Basic, Visual Basic for Applications, Microsoft Access, Dreamweaver, HTML, Crystal Reporting, Lawson Insight, Lawson Open Component Solutions, SQL server and more.
Interests
Flying, Auto Restoration, Home Remodeling
References
Available upon Request
Skills Overview –
Project Management 21 years
Staff Management (Programmers/Analysts) 20 years
Business Analysis 19 years
System Architecture 19 years
MS Office 18 years
SQL Server 9 years
Client Server 8 years
Supply Chain 4.5 years
Lawson Financial 3.5 years