Administrative/clerical

Tracey L. Harnamji

**** ***** ***** ******** ****, Tx. 77489 754-***-****

**************@*****.***

Over ten years of experience in the clerical field including customer support, training and documentation.

EXPERIENCE

Community Benefits Services/Temporary Assignment Houston, TX

Administrative Assistant 11/16-12/16

Assist with processing new Insurance business, check policy numbers for our companies, submit all applications for processing to companies, follow up with submission of applications, checked pin and passwords for clients, create client folders, scanned all documents, sent out emails to new clients, conduct background checks for new hires, set up new hire packets, setup room for interviews, answered phones and directed calls, made Xerox copies as needed, ran errands, ordered lunch, and ordered office supplies.

Jarvis Trucking Cleveland, TX

Administrative Assistant 01/07 – 01/15

Answered phones, dispatched calls, created spreadsheet for fuel mileage and fuel consumption, Xerox, fax, file and scanned documents.

Southern Petroleum Laboratories, INC. Houston, TX

Data Management and Reporting 01/00 –04/06

Generated, reviewed, assembled lab reports and prepared electronic data deliverable.

Verified quality control (QC) data is correct.

Check sample chain-of-custody to verify required analysis.

Enter sub-contract analysis into the system.

Harris County Precinct One Commissioner El Franco Lee Houston, TX

08/93– 01/00

Park Reservations, Operations Administration and Receptionist

Made tentative reservations at County Facilities – Talked to reserving party regarding Park Location, Facilities, Cost to use, Refunds, Deadlines and other pertinent information and collected fees for payment and mailed out reserving party copies of their reservations.

Provided administrative support for Precinct One and related Departments – Trained new employees and provided backup support for surrounding departments – Dispatched complaint calls for the Road and Bridge Department – Provided information on Precinct One Facilities, Road and Bridge Management and Park Reservations Department.

Revised/Updated procedural manual for Park Manager, Road and Bridge and Park Reservations Department, typed memos and correspondence for all departments as needed.

Answered a twenty-four line switchboard – Greeted visitors and promptly directed them to the appropriate department and cross-trained in other departments.

Software

Windows 2007, MS Office (Word, Excel)

Hardware

PCs – IBM Compatible, Dell, Compaq, Printers – HP, Xerox

Education

11/92 – 05/93 Microcomputers Technology Institute – Friendswood, Texas

Received Certificate for Business Automation Technology.

07/91 – 01/92 Microcomputers Technology Institute – Friendswood, Texas

Received Certificate for Business Office Technology.

08/86 – 05/90 J. Frank Dobie High School – Houston, Texas

General Studies – Diploma

References Available Upon Request

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