CHENOA K CRAMER
EAST STROUDSBURG, PA 18301
570-***-**** (HOME)
570-***-**** (CELL)
OBJECTIVE : To find a position in customer service that would give me the ability to utilize my skills and help people.
EXPERIENCE :
OFFICE MANAGER FEB 2011 - PRESENT
TORRES & COMPANY INC, STROUDSBURG, PA
Greeting Clients, Answering Phones, Answering email’s, & Taking care of Faxes
Prepare & File Tax Returns- Federal, State, & Local
Correspondence with IRS, PA State, Other State Departments, Berkheimer, ETC
Bookkeeping & Bank reconciliations
Write-Up’s of Disbursements & Deposit’s for client’s for personal &business books
Sage Software- Payroll for clients
Microsoft word & Excel
ATX Software Tax Return’s
Working to close up Office due to untimely death of Mr. Richard Torres, September 30,2016
ASSISTANT MANAGER JAN 2006 – FEB 2011
APM Financial Solutions, Robinsonville, NJ
Scheduled / Managed 7 Employees of the Administrative Staff, Hiring & Firing
Answering & Monitored 40 Phone Lines
Data Entry & Loading new client’s into the server system
Ran / Reconciled Credit Cards & Checks for Clients (Volume of up to 1 Million dollars Daily)
Wrote Correspondence to Lawyer for Clients/ Liaison for problem solving
Set- Up Conference Room – Scheduled Meetings for New Employees & Clients
Ran Training classes for New Hires
Filed Court Papers
Compliance Monitoring
STAY AT HOME MOTHER 2001-2005
SKILLS / ATTRIBUTES
Typing 50- 60 WPM
Customer Service Experience
Multi-Tasker, Multi Phone Lines incoming & outgoing (40 Lines)
Experience with Peachtree & Sage Software. Microsoft word & Excel
REFERANCES UPON REQUEST