Amber Rossey
Cell: 920-***-**** a ************@*****.***
Objective:
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities Work History: R esidential Assistant, 02/2016 to 01/2017 Totalcare Group – Port Washington, WI
● Excellent Leadership, communication and interpersonal skills
● Excellent ability to communicate effectively with families, residents, staff and general public
● Strong organizational and multitasking skills
● Good with computers and problem solving
● Compassionate and yearning to see the residents go a long way with moving out on their own confidently
● Created a safe and healthy environment while supervising and attending to the needs of the residents in the home
Waitress, 11/2015 to 02/2016
George Webbs – Port Washington, WI
● Great Customer skills; Greeted customers, brought customers to their tables and brought drinks
● Money handling skills; Took and handed back proper amount of change needed
● Great writing skills; took correct orders and gave back correct bill amount
● Great memory skill; remembering who ordered what foods and drinks
● Maintenance and general cleaning in bathrooms
● Swept and mopped all floors
● Dish washing and put dishes away in proper places Professional Residential Cleaner, 05/2015 to
02/2016
Cleaning Authority – Cedarburg, WI
● Dusted
● Hand wiped flat surfaces
● Deep cleaned bathrooms, kitchens, bedrooms and living rooms
● Vacuumed all carpeting
● Mini vacuumed and mopped all hard floors
● Be professionally dressed
● Be as proficient about our customers and their wants and needs
(volunteered)
Job Coordinator Assistant, 03/2014 to 06/2014
Workforce development department – Sheboygan, WI
● Answered phone calls, took messages and made phone calls out to potential students
● Filed student's paperwork
● Made copies of homework for future classes
● Creative thinking with coordinator on new ideas for classes Education:
Criminal justice,
Lakeland college - Plymouth, WI
● General courses
● Introduction to criminal justice
Criminal justice,
ITT Tech - Greenfield, WI
● Basic computer class
● Introduction to criminal justice
● Introduction to chemistry
Skills:
● Social skills
● Customer service skills
● Problem solving skills
● Communication skills
● Filing and Organizing skills
● Leadership skills
Summary:
I have experience in working with customers and meeting their needs. I also have experience answering and calling customers. Also experienced in filing and Organizing paperwork. I know most about computers, just a brief touch up of business programs and then I do know what i am doing and confident at doing my job right.