Manager Project Management

Fakhr Ul-Islam

**** ******** ******* **., ****# 318-***-****

Marietta, GA 30068 Email: ************@*****.***

LinkedIn: https://www.linkedin.com/in/ulislamfakhr

Program Manager ERP Systems

A top-performing leader in IT and Business Development with over 20 years of experience across Software Development, ERP systems, Integration and Solution Delivery. Strong expertise in B2B, B2C, and C2C Systems. Highly accomplished in Innovation, Project Management, Cloud Implementation, and Business Intelligence.

Contribution Highlights

Successfully completed 12 ERP, Technical and Infrastructure development and implementation projects.

Supervising 30 onshore and 10 offshore resources, $50 million budget, with revenue impact of $1.0 billion.

Drove CenturyLink to an 800% increase in size and revenue by spearheading Qwest and EMBARQ acquisitions, and the merger of ERP, Financial, HCM, Billing, CRM, and Supply Chain Management systems.

At Coca-Cola, implementing the innovative Smart Cooler IoT and ChillMedia mobile systems including ERP integration with Salesforce CRM.

At Kimberly-Clark, built from scratch the Project teams and the infrastructure needed to develop, implement and support various on-going Technical and Commercial Technology programs.

Areas of Expertise

● Software Development ● Internet of Things - IoT ● SAP / ERP implementation

● Complex Project Management ● Product Management ● Big Data & Cloud Implementation

● Team Building and Leadership ● Financial Systems ● Mobile Apps

● CRM ● Agile/Scrum Methodologies ● Data Warehouse BI/BW

● HIPAA Compliance ● SaaS/IaaS/PaaS ● Billing Systems

Technical Leadership Experience

Coca-Cola, Atlanta, GA (Soft drinks Giant) Nov. 2016 – PRESENT

Program Manager ERP Systems

Leading a team of 20 on-shore and 12 off-shore resources in developing and implementing ChillMedia and Smart Cooler IoT projects for Bottlers Investment Group. The systems utilizes SAP Platform and utilizes the following modules:

Finance and Control Modules

Material Management and Sales Distribution Modules

Business Intelligence and Reporting Modules

Kimberly-Clark, Atlanta, GA (Consumer Products Co.) JAN. 2016 – Nov. 2016

Program Director Technical Systems

Managed a team of 20 resources in developing and supporting ERP Systems comprising of 5 applications.

Supervised installation of Dynamics AX 2012 R2 software and trained end users

Inspected functionality of applications ensuring they met client requests

Designed project schedule and managed implementation and deadlines

Centurylink, Monroe, LA (Telecommunications giant) July. 2009 – Dec. 2015

Senior Manager IT Systems

Managed $20 million software design and development using SAP FICO/MM/SD on Private Cloud platform reducing tickets by 90%, managing 4 quarterly and 3 maintenance releases.

Merged MS-Dynamics AX Financial with Legacy Billing and Financials systems running in QWEST. The solution provided integrated and consolidated Finance and Billing capabilities on a Private Cloud.

At CenturyLink, developed and implemented the IoT Fleet Management M2M solution in 3,000 company vehicles using SAP S/4HANA system implying Data Analytics and custom reporting.

At CenturyLink, oversaw the unified management of private and public Cloud, within budget, in 55 locations.

Designed and developed IoT SalesLink mobile app, based on SalesForce Platform. The application is platform antagonistic and allows for real time ordering and up sell based on the product, submarket and features.

Implemented $20 million CVOIP and BVOIP over IMS system in collaboration with Ericsson.

Louisiana Worker’s Compensation Co., Baton Rouge, LA (Insurance Enterprise) May. 2006 – Apr. 2009

Program Manager ERP Systems

Managed 10 employees in the implementation of a Lagniappe Financial system, using SAP Lifecycle, ASAP methodology, process innovation, and designing workflows.

Completed SAP ECC 6.0 full cycle implementation with 100% success, including FICO, MM, HCM, SD, with New GL, Accounts Receivable, Accounts Payable, CCA, PCA, and COPA.

Dominion Virginia Power, Richmond, VA (Gas and Power Provider) May. 2001 – Apr. 2006

Managing ERP Consultant

Led 7 employees in the design, coding, testing, delivery, and support of following SAP applications:

oGas Billing & Gas Loss system and Meter Test & Inventory system.

Oversaw front-end and back-end development, D.O.T. testing, operations support and compliance.

Selected Honors and Awards

Software Engineering Process Award (2014)

Consultant Excellence Award (2008)

Six Sigma Team Management Award (2005)

Technical Skills

PM Methodologies: Agile, SCRUM, Waterfall, SDLC, ASAP, Six Sigma

IOT: Fleet Management, Smart Home/Building, Connected City, Home Security, Consumer Comfort

ERP Systems: Salesforce CRM, SAP FICO, MM, SD, HCM

Project Management: MS-Project, JIRA, Clarity, Caliber, MS-PowerPoint, MS-Excel, Visio, MS-Word

Cloud & Big Data: Microsoft Azure, Amazon Web Services AWS, IBM BlueMix, Cloud Foundry.

Frameworks: PHP, .NET, Telephony, Model View Controller, GIT Hub, Ruby on Rails, Spring/Hibernate

eCommerce: SOAP, REST, SharePoint, Flash, SAP NetWeaver, AJAX, JQuery, CSS, Drupal

Languages: ABAP, SQL, C/C++, SQR, HTML 5, PowerBuilder 11 & 12, JavaScript, Java, C#, Perl, XML

Databases: CouchDB (No SQL), MongoDB, Oracle 11, Oracle 10G, Sybase 12, SAP HANA, MySQL, MS-Access

Platforms: Linux, MS Active Directory, MS Exchange, HP-UX, Windows 2008, LDAP

Education and Certifications

M.S., Computer Science: City College of City University of New York

B.E., Computer Engineering: N.E.D. University of Karachi, Pakistan

Certified Project Management Professional (PMP)

Certified in Medical Billing and HIPAA compliance

SAP Certified Application Professional – Financial Accounting with SAP ERP 6.0 EHP5

Certified in Java/Hibernate and Spring technologies

Certified PowerBuilder developer associate

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