Human Resource Resources

SHELLEY STORM

**** *********** ***** • Plano, Texas 75025

972-***-**** • Email: *******.******@*****.*** • http://www.linkedin.com/in/shelleystorm

SENIOR HUMAN RESOURCE LEADER

Creative, versatile, energetic, and forward-thinking professional with demonstrated implementation and creation and establishment of human resource departments for national and global organizations. Accomplished in providing clear direction to company leaders and staff, as well as building and maximizing the performance of strong cross-functional human resource teams. Optimal professional with fiduciary experience, coupled with proven success in handling highly confidential materials and information. Influential leader offering demonstrated success in strengthening morale and spirit, fostering open cooperation and communication, and sharing wins and successes with all leaders and staff across the organization. Effective in resolving conflicts, finding common ground, improving team synergy, and attracting and retaining highly skilled workforce. Service-centric high achiever dedicated to gaining the trust of internal clients, while ensuring that their expectations and requirements are met and surpassed.

CORE COMPETENCIES

Inception/Creation of HR Depts. Employee Relations HR Team Creation from Scratch

Strategic Planning ExponentHR, ADP Federal, State, Local Regulations

Training & Development Budget Planning/Analysis Operations Management

HRIS Development HRIS System Design Organizational Development

SELECTED CAREER ACHIEVEMENTS

Orchestrated the creation of human resource team from 2 to 75 employees over six months while transitioning from a 60 day to a permanent project.

Boosted employee retention rate 50% within a six month time frame.

Engineered relocation and consolidation of teams with a total of over 800 employees

Strategically structured creation of all teams within the company. Planned the hiring, onboarding and training of more than 250 staff members for human resources and operational teams.

Created and designed all levels of training for every company departments while working with leaders.

Realized a 15% decrease in health care claims by instituting an enterprise-wide wellness program.

Conceptualized and implemented a service award program for employees and leaders.

Cultivated and fostered relationships with C-Suite Executives, managers and employees while working through complex employee relation issues and various levels.

EMPLOYMENT HISTORY

RGP CONSULTING, Dallas, TX • January 2016 – Current

RPG Consulting and their consultants help leading organizations all over the world implement a wide range of initiatives. From driving growth to containing costs, from managing risk to enhancing workplace performance, from enriching talent to improving shareholder value, we have the proven approaches and subject matter expertise to lead and execute your critical initiatives.

Senior Human Resource Director – Contractor – Arbonne, International

Established Human Resource Team from nothing

Support Call Center Employees – 150 staff members

Created metrics to monitor project and personnel performance.

Planned and executed strategic Human Resources plans at local call center and throughout other sites.

Established annual employee performance evaluation process.

CHRISTUS HEALTH, Irving, Texas • 2012 – September 25, 2015

CHRISTUS CORPORATE AND PHYSICIAN GROUP AND CHRISTUS ACUTE CLINICS, Irving, Texas • 2013 – 10/2015

From primary care to pediatrics to a full range of specialties, the physicians of CHRISTUS Physician Group are your most trusted health care providers. Physicians who are part of the CHRISTUS Physician Group have been selected by CHRISTUS for excellence. When patients choose CPG physicians, they have an elite group of doctors who embody advanced medicine and compassionate care.

Senior Human Resource Director – Executive Team Member

Built entire Human Resource Department from scratch to 45 Full Time Employees

Responsible for the human resource management of assigned system departments/facilities whose personnel may be located at multiple facilities system-wide.

Structured plans for company which includes, recruitment and retention; Associate and labor relations.

Associate orientation and development, personnel policy and regulatory compliance.

Managed departmental personnel, assists in setting goals and objectives for the department and its personnel and assists with preparing budgets, reports and other communications as required by management.

Ensured compliance with all federal and state regulatory processes.

Reduced cost-per-hire and retraining costs through active management of talent acquisition and retention initiatives. Liaised with legal counsel and recruiting teams to standardize compensation structures.

Acted as company go-to person for all matters relating to unfair labor practice complaints, harassment, ADA, worker’s compensation and EEO complaints.

Established and maintained a progressive discipline policy.

CHRISTUS HEALTH, Irving, Texas • 2012 – September 25, 2015

CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love.

Senior Human Resource Director

Established Human Resource Department from zero employees to 30 Full Time full staffed department

Developed comprehensive training programs covering all aspects of Human Resources and company operations.

Oversaw the diligent management of annual human resources budgets.

Reduced cost-per-hire and retraining costs through active management of talent acquisition and retention initiatives.

Authored and distributed training and on-boarding materials.

Developed comprehensive training programs covering all aspects of Human Resources and company operations.

Oversaw the diligent management of annual human resources budgets.

Led a team of IT partners and HR partners to establish and maintain HRIS system for complete CHRISTUS team

NEWBOLD ADVISORS, Irving, Texas • 2012 – 2012 (Contract)

Newbold Advisors is a management consulting company serving the Mortgage Finance industry. In times of crisis, corporate managers need workable plans, impact players to execute, and information to judge success.

Corporate Resource Director

CARLISLE & GALLAGHER, Dallas, Texas • 2010 - 2011

A management and consulting firm delivering large-scale, complex technology and business solutions to global financial services institutions.

2010-2011 –Corporate Resource Manager

2010 - Management Consultant – Unit Manager for Bank of America Office of the CEO and President

Charged with departmental cost reduction. Simplified and consolidated corporate HR processes.

Coordinated travel and execution of corporate events.

Directed annual performance and merit reviews.

Administered unemployment claims and acted as employer representative in unemployment hearings.

HOLLIDAY FENOGILIO FOWLER, L.P., Dallas, Texas • 2007 - 2008

A nationwide provider of commercial real estate and capital markets services.

Senior Human Resources Manager

Manage day to day performance of employees and develop action plans through corporate progressive discipline policy.

Researched, analyzed and procured HRIS systems to enhance corporate efficiency.

Oversaw annual open enrollment.

Managed 401(k) distributions, deductions and rollover accounts.

Recruited, hired, trained and motivated staff.

KEANE, INC., Dallas, Texas • 1999 - 2006

An information technology services firm with more than 12,500 professionals across the globe.

Business Operations Manager

Established operations policy and procedures while working with local and corporate leadership

Manage day to day performance of employees and develop action plans through corporate progressive discipline policy.

STREFFCO CONSULTANTS, Denver, Colorado 1997 – 1999

A renowned job placement and recruiting firm.

Human Resource / Accounting Specialist

EDUCATION

MBA – Business Administration

University of Phoenix, Dallas, Texas

Bachelor of Science – Business Administration

University of Phoenix, Denver, Colorado

CERTIFICATIONS

Enrolled in course for preparation for SPHR – scheduled to test January 2017 test schedule

ASSOCIATIONS

Society for Human Resource Management - Member

Dallas Human Resource – Volunteer and Member

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