Project Manager Management

CAREER SUMMARY

Dedicated and results-oriented Project Manager with more than 18 years of progressive real-world experience and leadership. Diverse experience in IT implementations, project management, and human resource issues and practices

History of accomplishment in management positions within global consulting firms supporting high-profile, cornerstone clients such as Northrop Grumman, United Technologies, L3 Communications, Raytheon, 7-Eleven, Ameritech, University of Toronto, Case Western Reserve University, National Heart, Lung & Blood Institute, and Rice University

Skilled in building excellent rapport with client and team members. Creative problem solving and time management skills coupled with outstanding interpersonal skills

PROFESSIONAL EXPERIENCE

Thomson Reuters, Philadelphia, PA Jan, 2015-Dec 2016

Senior Implementation Project Manager

Managed research information management system implementation projects and finalized them within time and budget

Managed project schedule throughout the project lifecycle

Provided deep subject matter expertise on the research information management system for clients

Assist with the creation and review of functional and technical requirements, test plans, and training

Coordinate testing and quality review of project deliverables based off of functional and technical requirements

Supported sales/pre-sales in sales presentations onsite for potential clients

Mercer, Norwood, MA - June, 2014–Jan, 2015

Project Manager (contractor)

Served as PM for new implementations of Mercer’s customized offering for the Employee Shared Responsibility provisions of the Patient Protection and Affordable Care Act

Led all requirements meetings through sign-off of Statement of Work as well product requirements

Xerox, Cherry Hill, NJ - 2009-2013

Project Manager

Implementation lead and PM conversion of a business unit for L-3 Communications onto Xerox benefits administration platform

Served as PM for following projects:

oPayroll conversion (Ceridian system to SAP) for L-3 Communications

o401k vendor change for 7-Eleven from Bank of New York to Wells Fargo

oL-3 Communications annual enrollment

oMajor web portal security protocol upgrade project for L-3

Managed project resources (15 analysts and programmers) and managed progress, completion timeframes, and budget

Led all requirements meetings for all projects

Managed offshore project personnel in India and Malaysia

Data Conversion Implementation – Defined Benefits, Health&Group Benefits, Defined Contribution

Worked on Data Conversion for J&J, Gannett, USAA, and HCA

Led the requirement definition efforts for Common Data Elements, Defined Contribution, Defined Benefit, and Health & Welfare

Led and managed hand-off meetings with the internal implementation team to help with the technical analysis prior to development. Identify test planning scenarios based on the requirement definition phase

Tested and analyzed system configuration against requirement

Managed offshore project personnel in India and Malaysia

EDS, an HP brand, Cherry Hill, NJ – 2005 to 2009

Project Manager-Defined Benefits

Orchestrated project team in improving process components. Managed the project team during all phase of the project

Managed project resources (20 analysts and programmers)

Deployed GAD QMS methodology (Global Applications Delivery Quality Management System). GAD QMS was an EDS project management system based on PMI methodology

Towers Perrin, Voorhees, NJ – 1995 to 2005

Benefits Manager- Defined Benefits & Health & Group Benefits

Responsible for the business direction of the work processes for implementations on cornerstone clients

Defined, developed, and implemented benefit administration for health and welfare plans for a cornerstone $30 million client

Directed 25 call center benefits professionals to achieve client and company objectives

Consulted with clients on benefit administration strategies, compliance, employee communications and cost effectiveness

Assisted in the development of best practices across all Towers Perrin Admin Services teams

AREAS OF EXPERIENCE

End-to-End Project Management

Change Management

Cross-Functional Project Team Leadership

Vendor Management

TECHNICAL COMPETENCIES

MS Project 2010, MS Office 2010 (Excel/Access/Word/PowerPoint) & MS SharePoint

SQL

EDUCATION & MEMBERSHIP

Hotel Restaurant Management Studies, Pennsylvania State University, 1986

Completed Global Project Management Excellence Program: Electronic Data Systems (EDS), 2006

Current Member of the Free and Accepted Masons of Pennsylvania

PMP certification in progress

PMI member

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