Sign in

Supply Chain Sales

Miami, Florida, United States
January 30, 2017

Contact this candidate



Miami, Florida


MS Dynamics AX ERP End to End Global Implementation Specialist

Change Management Agent

CRM experienced

Adept in Business Process Modeling

Proficient in managing multidisciplinary teams

Specialist in Supply Chain and Warehouse Management, Planning and Operational Strategies for process improvement, business transformation and system implementation


BRIGHTSTAR CORP. Apr 2014 –Present

Global Business Process Execution Analyst

End to end MS Dynamics AX implementation and post go-live support to 20 legal entities across 2 regions specializing in the operational streams of supply chain management, warehouse management and forward and reverse logistics

Full SDLC including both Agile and Waterfall methodologies.

As-is process analysis

Future state process definition and mapping, incorporating the design and documentation of global standardized business processes for efficiency optimization and business growth

Change management across multiple business teams to transform the operational business to the new global processes

Extensive stakeholder engagement and management to ensure successful implementation of processes and system solution serving as liaison between IT department and other business units

WMS and ERP module implementation following full SDLC phases including configuration and testing cycles (SIT, UAT, Regression Testing)

Analyze existing processes to identify opportunities for process improvement and prioritization of requirements translating technical concepts into easy to understand terms.

Development of training materials and facilitation of training sessions to end users

Requirement elicitation

Development of test plans and test scripts to align with business requirements

Testing and training analyst on global master data management tool, incorporating process definition, documentation of test scenarios and test scripts, and end user training

BRIGHTSTAR CORP. Sept 2013 –Apr 2014

Business Development/Performance Analyst

Global implementation of MS Dynamics CRM

Operational Performance Analysis in Latin America

Presentation of findings and our recommendations to business stakeholders and steering committees

Supply Chain Optimization Services contracts in Latin America, monitoring their development and performance including operational KPIs, Service Level Agreements

Prepare and conduct meetings with business leads and serve as a liaison between IT department and other business units.

MARCUS EVANS MIAMI Nov 2012 – Aug 2013

Business Development executive – Division of Financial Market Events

Daily contact with team leads to establish and build strong relationships.

Thorough knowledge of the product’s key benefits and features to convey competitive advantage for potential client acquisition

Follow up with to decision makers throughout the term to establish successful bookings.

Provide optimal environment for communication and ensure client satisfaction.

Gather and record relevant customer preferences and feedback for further business opportunities.


Supply Chain Analyst

Analyze logistics data using data mining, data modeling and demand patterns to optimize the supply chain process.

Responsible for material planning and purchasing to assure the correct material flow in the production lines operating in a JIT (Just in Time) system basis according to customer forecast.

Maintain and increase alliances with stakeholders.

Recommend improvements to logistics and replenishment processes.

Gather and interpret relevant requirements data from the customer and organization needs towards an efficient business development

Sales trends and historical analysis to develop statistical forecast models and evaluate forecast results.

In charge of material replenishment, Inventory Control and Management

Investigate problems, find root causes, and develop solutions.

Develop periodic performance reports and distribute them to stakeholders involved.

Prepare reports on constraints, accuracy, inventory turns and other performance measures.

Follow up product availability monitor contract compliance of carriers and other logistics service providers, manage daily dispatch of deliveries.

INTERFLO- FLOW-RITE INC. Feb 2010 - May 2011

Commercial Advisor - Project Engineer and quotations

Responsible for client acquisition through a process of creating and presenting the preliminary product design by face to face presentations and via e-mail.

Assign, Coach, Develop and Supervise Sales persons and telemarketing team.

In charge of the international sales closing both new and existing business.

Manage multiple client accounts. Building CRM.

Client acquisition through post-sale activities.

Assessment of product viability for better development.

Creation customization and presentations to customers and stakeholders.

Creation and execution of marketing plan and strategies.

Improve the cost/benefit ratio with cost feasibility analysis.

Creation and training sales teams to expand sales and service coverage.


Business Development Intern

Evaluate target market for business opportunities.

Research and result acquisition via Business Intelligence.

Analysis of clients and competition to evaluate profitability and viability of projects.

Follow up on sales activities to assess service quality.

Breakdown of Projects Scope to determine its requirements and profitability.

Customer service management.


UNIVERSIDAD DEL VALLE DE MEXICO Jan 2010 - May 2012 Master’s Degree in Marketing and International Commerce


Bachelors in Science Industrial Engineering



Business Process Modeling Fundamentals - Certificate No: 736373E1FFC147899F379801162EAB4E

Requirements Elicitation – Certificate No: 0314A2EE49FC4408997EADA8233DB6C5

Agile Project Management – Certificate No: 53C3BDF665FE459BAC6B5AA904EB63E9


MS Dynamics CRM

Team Foundation Server (TFS)

WMS Warehouse Management Systems

MS Dynamics AX ERP & MS Office

MDM systems


Strong Communication

Result-oriented and dynamic.

Analytical thinking and problem solver.

Strong Interpersonal and negotiation skills.

Fast learner and starter to quickly assimilate and implement new processes and procedures.

Attention to detail.

Strong ability to work and integrated in multidisciplinary teams

Strong ability to prioritize tasks and work on multiple projects concurrently.

Time management skills

Contact this candidate