Angela M. Davis

**** ******** *****, ************ ** 28314

910-***-****

Email: acyj3g@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Demonstrated ability to function effectively under all types of circumstances while maintaining a clear perspective of goals to be accomplished. Excellent leadership, time management, and decision-making abilities. Personal attributes include dedication to a job…strong moral background…effectiveness in working independently or as an integral part of a team…ability to project confidence and proficiency with tasks assigned… highly motivated, a self-starter…

ability to get things done… and the skills to meet stringent deadlines.

Public Relations and Customer Service

Effective Communicator

Proficient typist; 45 wpm

Loss Prevention Program Development

Presentations / Briefings Facilitator

Maintain Medicaid & MCD pending records for A/R Review

Reconcile weekly reports and prepare cash box for Weekend Receptionist

Post daily Census updates in HCS

Processes proper paperwork correctly and in timely manner

Send PIRS/ Level changes

MAPS/ ADM. & Discharge

Records Management and Verification

Scheduling / Planning / Coordination

Detailed / Pay close attention to details

Effectively Operate Multi-line Phone

Strong Organizational Skills

Fax Census to all ancillary vendors

MCD residents & Changes of Care

Verify accounts within 48 hours

Attends mandatory training and meetings as scheduled

Write checks for PFA accounts, key all deposits, withdrawals

PFA/ Reconcile petty cash & checking account

AR Refunds

Computer Literate; Microsoft Office 13

Office Equipment; Computer, fax, copier, scanner, credit card machine, and 10-key calculator

PROFESSIONAL HISTORY

Cape Fear Valley Fayetteville NC Mar16 - Present

HIM Tech III DNFB Analyst, Medical Records/Data Entry Clerk (Contractor)

Analyze data to determine updates and revisions required for accurate data entry in the Patient Portal. Complete the data revisions required in the designated application and confirms the accuracy of data across the designated systems. Communicates progress as designated by project manager. Relay Health, EHIM Siemens Soarian Chart ID

Cape Fear Valley Fayetteville NC Jan 16 - Feb 16

Data Abstractor (Contractor)

Abstracted specific patient information from a range of sources, including medical records and interviews with medical staff and/or patients; codes this information into a database according to prescribed protocol, maintaining and editing data for accuracy and completeness. Responsible for Identifying and compiling patient data from a range of relevant sources, including medical facilities and patients, and arranges for data collection as appropriate. Abstracts data, including patient demographics, diagnostic procedures, history and extent of disease, treatment, follow-up, physician, and related information from medical records; codes data into database according to strict protocol requirements. Reviews data for completeness and accuracy and follows up with data sources as necessary. Researches medical and other relevant facilities and identifies cases for special projects and studies, reviews data for accuracy and completeness, and enters information into database. Tracks relevant patients and collects follow-up data as appropriate.

Consulate Health Care Of Norfolk, Norfolk VA Aug 14 – Nov 15

Billing Coordinator

Responsible for managing the facilities accounts receivable system. Record daily collection of cash receipts and deposits to appropriate accounts. Prepares deposits, posting entries in accounting system. Establish and maintain communication with resident, family members and others responsible for payment for resident care services. Assure all are kept current about account status. Responsible for the generation and submission of all network, insurance and patient referrals, statements on a timely basis. Adhere to established reporting procedures to ensure that the numbers balance. Maintain current and accurate computer data. Citrix, HIPPA Compliance.

Duke University Medical Center PRMO, Durham NC Feb 13 –Nov 13

GI Patient Service Representative, PT/OT Appointment Coordinator

Coordinate and perform a variety of duties associated with appointment scheduling for clinic visits, studies and procedures. Typically serves as the first point of which a patient is registered into Duke Health System. Coordinate appointment requests received via telephone or faxed and patient referrals. Determine most appropriate provider, service, and location for appointment based on scheduling guidelines, provider preferences, and patient. Notify patients of testing date, time and location. Reschedule patients for cancelled clinics, following established policy and procedure for contacting and rescheduling patients. Make changes to provider schedule templates for specific date changes. Use IDX & Maestro/Epic computer systems to schedule established and new patients for 13 Duke Primary Care practices. Maestro/Epic/Cadence, IDX, Patients Customer Service, Medical Staff Phone Contact, High Volume Telephone Calls, HIPPA Compliance

BB&T Bank, Lumberton NC July 12 – Feb 13

Collections Representative I

Provided excellent customer service to reduce bank losses and increase debt recovery efforts. Contacted delinquent, charge-off, high risk customer to secure payment and obtain reason for delinquency in compliance with the Telephone Consumers Protection Act using an automated dialer. Educated customers on account terms and alternative payment plans and methods. Maintained accurate customer accounts by monitoring payments and status.

Westside Medical, Fayetteville, NC Jan 12 -May 12

Patient Care Representative (Intern)

Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collections department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-9 AND CPT-4 for patient charge and documentation purposes; accurate transcription of non-medical dictation; time submission of reports and patient referrals.

Angela Davis Page Two

ITT Systems, Fort Bragg, NC Oct 07– April 08

Motor Vehicle Mechanic

Responsible for assisting the mechanics in performing the full range of field-level overhaul and repair work on chassis group units of one or more types of vehicles powered by internal combustion engines, gasoline, or multi-fuel. Assisted in determining exact nature and extent of repairs required and assisted in major and minor overhaul and repair. Made operational checks and adjustments as required. Used specialized testing equipment such as compression testers, motor analyzers, and test benches. Performed other duties as assigned. Assisted in lubing of equipment, pulling PMCS on equipment, and used logistics information warehouse.

All American TV & Stereo, Fayetteville, NC Mar 01 – Aug 06

Assistant Sales Manager

Responsible for the recruiting, hiring, and training of new sales personnel while maintaining annual sales goals. Reviewed monthly profit and loss statements for accuracy; processed monthly schematic changes, corporate office requests, bank deposits, and general store responsibilities. Processed financial reports; accounts payable/receivables, daily sales stats, vender payables, inventory sales, and delinquent account reports. Submitted authorizations to various banks for customer accounts. Processed required documentations and authorizations to complete sale; initiated allotments for Military/Civil Service, ran credit reports and reviewed financing contracts with clients to ensure comprehension and understanding. Generated new clientele, made cold calls, and provided outstanding customer service; locating items to best suit customer needs. Salesperson of the year 2002, 2003 &2005

Freedom TV & Stereo, Fayetteville, NC Aug 96 – Mar 01

Assistant Sales Manager

Coordinated the display of new merchandise, i.e. furniture, electronics, etc. Organized and created desirable displays on sales floor upon receipt of merchandise. Reviewed monthly profit and loss statements for accuracy. Established sales goals and counseled sales representatives to achieve goals monthly. Processed financial reports; maintained monthly bank reconciliations and quarterly reports. Updated daily store sales data into computer. Offered various payment options and processed required documentations and authorizations to complete sale; initiated allotments for Military/Civil Service, processed credit reports, reviewed financing contracts with clients to ensure comprehension and understanding. Facilitated sales meeting to establish goals and relay company quotas.

Implemented training programs for new employees (loss prevention, spending profitability). Salesperson of the Month nine times 1998 and 2000

Pro Active Therapy, Fayetteville, NC 1994 -1996

Office Manager

Responsible for managing office personnel and checking patients in/out as well as new patient registration; obtained and input patient demographic and insurance information and updated and maintained patient database. Supervised the collection of co-pays, balanced cash drawer and, closed out daily business. Provided professional informative, non-medical patient assistance. Responsible for clinic’s opening and closing. Scheduled patient appointments. Organized and managed personnel records. Trained and assisted office staff with the management of medical records and filing. Communicated with physician offices regarding referrals and treatment ordered. Filed medical reports, insurance forms, patient’s charts and processed billing and referrals.

EDUCATION & TRAINING

Fayetteville Technical Community College

Associate of Applied Science, Medical Office Administration 2009-2013

Medical/Dental Billing and Coding Specialist certificate 2011

Medical/Dental Office Specialist certificate 2011

Inpatient Coding Specialist certificate 2012

Unit Supply Enhanced Course (PBUSE certified continued education) 2008

Freedom TV & Stereo

Cutting Edge Sales Training 2000

High Impact Leaders Seminar 1999

Coaching Your Sales Team 1998

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