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Quality Managemer

St. Charles, Illinois, 60174, United States
January 30, 2017

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Joe Ower

*** **** **, ** *******, IL ***** 630-***-****


Over 20 years of experience in Quality Assurance management in a fabrication and electro-mechanical assembly facility, including leading the development and maintenance of a world class integrated quality, environmental, and safety management system. Focused on identifying and implementing process improvements resulting in more efficient processes with higher quality and lower costs. Experienced at training and leading cross functional teams.


Siemens Industry, Inc. West Chicago, IL

Senior Quality Engineer, February 1997 – Present

Quality Management

Led implementation of integrated quality, environmental, and safety management systems to multiple versions of the ISO standards, including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007, as well as documenting the system and processes and providing training to all staff.

Implemented CompliantPro management system software, used for processes such as document control, 8D corrective actions, nonconformance tracking, training, risk analysis, audits, etc. Supplier Management

Supplier Quality Manager responsible for supplier evaluations, development and audits to ISO 9001 and VDA 6.3 requirements.

Developed PPAP process at Siemens. Provided training to Siemens employees and suppliers to support implementation.

• Worked with 3rd party and internal suppliers to resolve quality issues and develop improvement actions.

Quality Metrics

Proficient in Minitab, Microsoft Access, Excel, SAP, and CompliantPro

Developed data collection and analysis systems for first pass yield, nonconformances, corrective actions, change notices, training, customer complaints, returned goods, and document control.

Utilized results from data systems to identify and implement process improvements and cost reductions in fabrication, assembly, and engineering processes. Process Control

Managed local implementation of continuous improvement program.

Led teams in creating FMEAs for all production and engineering processes engineering, fabrication, and assembly as well as design FMEAs for new product development

Managed 8D corrective action program including actions for both suppliers and internal parties. Provided root cause analysis training to management and engineering staff to support system.

Responsible for internal APQP processes.

Responsible for calibration program, including performing calibration, management of calibration personnel, and identifying cost effective sources for outsourcing.

Completed six sigma green belt training. Cross-functional improvement projects completed in both assembly and order engineering defect reduction. EDUCATION AND CERTIFICATIONS

University of Illinois at Urbana-Champaign, Bachelor of Science in Industrial Engineering, 1996

ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2007 Auditor

VDA 6.3 Supplier Auditor

ASQ Certified Quality Engineer (CQE)

Six Sigma Green Belt

CompliantPro Management System Software Administrator

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