**** *** **** **

Monroe, NC, *****

704-***-****

acyj1q@r.postjobfree.com

Aaron C Sheets

OBJECTIVE

I have years of experience in the Hospitality Industry which has allowed me to develop the ability to Coach, Teach, and Develop team members. I have an extensive background in Customer Service, Sales, and P&L management. I am looking to join a successful and growing company as well as develop my talents in a new opportunity.

WORK HISTORY

District General Manager

Canteen, Hickory, NC

October 2016 – January 2017

I was responsible for all operations of the Hickory District

Vending Sales and Service for 500 accounts

Yearly sales of $13 million

Oversee operations on 55,000 sqr foot facility, Management of 3 P&L’s

Sold $500,000 account to Baxter Labs

Managed a staff of 45, CSM’s. office, WH, and drivers

Engaged in client satisfaction, maintaining and growing sales

Director of Operations

10 Park Lanes, Charlotte, NC

July 2013 – May 2016

I was responsible for all operations of the company

Boutique Bowling and Entertainment Center with $4.2 million in sales

The 30,000 sqr foot facility included 30 lanes, 3 full service bars, and restaurant

Increased Net Income all 3 years, $1.2 million in 2015

Designed Training programs for the company / Promoted 4 associates to manager

Designed all food and beverage menu’s, 60% of sales

Achieved all goals, reduced expense by $150,000 & met 30% net income

Maintained a 4.5 rating on Yelp and scored 88% or higher on customer service

Culinary Manager

Chuy’s, Birmingham, AL

December 2012 – June 2013

I was responsible for daily kitchen operations

Upscale Texmex with $5 million in sales

Managed a staff of 40, coaching and development of staff, hiring new staff

Ordering, Purchasing, and inventory control maintenance, food cost 26% or less

Focus on customer satisfaction, 85% score

General Manager

Applebee’s, Monroe, NC

January 2011 – December 2012

I was responsible for all daily operations of the unit

Focus on increasing staffing, 20 associates to 42

Training systems improved to reduce turnover, less than 1 server a month

We won the 2012 Union County outstanding customer service award

Very involved with Community service raising over $15,000 for charity

Promoted 1 hourly team member into management

Increased sales by 1% in a down market

General Manager

Romano’s Macaroni Grill Charlotte, NC

March 2003 – January 2011

Upscale Italian restaurant with $3.5 million in sales

Training store for Western NC, SC, and Southern GA, trained 24 MIT’s

Consistently improved KPI’s every QTR and year over year, top 25 store

Improved restaurant contribution yearly, 2011 we put $165,000 to the bottom line

Training systems put in place helped exceed sales goals during the recession

Health inspection score was 95 or above

AGM from 2003 – 2007

Active with the Chamber and Board member with the HTA

General Manager

Hooters, Charlotte, NC and Greenville, SC

September 1998 – January 2003

I was responsible for all daily operations of the unit

Training store for Western NC, 15 MIT’s

In 2002 surpassed TCI 11 of 12 periods and improved sales $250,000 year over year

In Greenville SC achieved or exceeded TCI 15 straight periods

During my tenure, I promoted 3 assistants to GM and 5 to AGM

EDUCATION

Marshall University, Huntington, WV

1992-1995

Major Criminal Justice

Radford University, Radford, VA

1990-1992

Major Accounting

Dale Carnegie Courses Graduate 2010

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