Medical Assistant Customer Service

Lori Lopez *** CR **** Dayton, Texas ***** 936-***-**** ************@***.***

Objective: To obtain a position with a health care facility, where I can utilize my skills and provide great patient care

Experience

Nurse’s Aide and Substitute Teacher

Dayton Independent School District (DISD) – Dayton, TX

09/2002 to Present (on an as needed basis)

Substitute for nurse (take temperatures, record student health information)

Substitute for teachers and follow prepared lesson plans

Fill-in for Dayton Independent School District receptionist

Medical Assistant

Contemporary Family Medicine – Cleveland, Texas

06/2008 to 11/2008

Performed lab work, venipuncture, HgbA1c, glucose, sed rate, cbc

Took vitals

Insurance verification

Sterilized instruments

Pft

Front and back office work, including patient check-in and medical records

Balanced cash drawer and prepared bank deposits

Engineer Tech II

State Department of Highways and Transportation – Houston, Texas

10/1984 to 10/1991

Read blue prints

Inspect projects

Material testing (asphalt, concrete, etc).

Fuel Clerk

Love’s Truck Stop – Highlands, Texas

02/1980 to 10/1984

Verified checks and worked the registered

Provided customer service

Education

Certified Medical Assistant

Everest Institute - Houston, Texas

08/2007 to 04/2008

Honor roll, perfect attendance, and President of Ambassadors (student body)

Medical Assistant Externship

Dr. Abrams, Weight Loss and Cosmetics – Baytown, Texas

04/2008 to 05/2008

Took vitals (including blood pressure, weight, and BMI)

Gave injections

Assisted doctors in cosmetic procedures, such as Lipodisolve and Lipotherapy

Prepared patients for procedures

Wrote patient prescriptions at the doctor’s request

Answered multi-line phone system

Scheduled appointments

Created new patient charts

Filed charts

Stocked medical supplies

Medical Skills

Current CPR and first aid skills

Vitals: temperature, pulse, respirations, and blood pressure

Urinalysis

EKG

Bandaging

Injections

Veniuncture

Labwork: pt, INR, HgbA1c, CBC, UA, Glucose

Eye and ear irrigation

Ishara for eye examinations

Physical and gynecological exam set-up

Sterilization techniques

Office Skills

Sufficient in Microsoft Office

Basic CPT and ICD-9 Coding

Insurance verification

Data entry

Typing (55 wpm)

Excellent telephone etiquette

Front office skills: appointment scheduling, copying, filing, faxing

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