ANGELA K. TAYLOR Phone: 313-***-****
Detroit, MI 48224 ****************@*****.*** ****************@*****.***
I am a self-motivated individual seeking the open position as a Full-time Clerical Specialist. I am knowledgeable of most office equipment and Microsoft Office software. I possess exceptional communication and problem-solving skills. Past leadership experience has helped me develop strong teams by providing decisive support, making expectations clear and treating others fairly and with dignity.
PROFESSIONAL EXPERIENCE
Detroit, MI 2013-Present
PRIMARY CARE PROVIDER
Served as a full-time care provider for an ill family member
Detroit Medical Center, Detroit, MI 2012-2013
MEDICAL RECORDS CLERK
Completed a variety of clerical duties
Assembled charts, files and reports/test results in patient medical records
Gathered a wide variety of reports for medical records from various sources
Retrieved and filed records in a timely manner
Utilized hospital computer system to identify and/or retrieve patient information
Delivered incomplete medical records to appropriate areas for completion
Reviewed medical records
LaSalle Bank/Bank of America, Troy, MI 2003-2008
OPERATION ASSOCIATE II
Reviewed incoming business document
Ensured all documents required were received
Standard Federal Bank/ABN Amro, Troy, MI 2001-2003
BOOKKEEPING OPERATOR
Balanced all branches totals with system totals
Recorded data in system
Contacted branches when branch errors occurred
Assisted co-workers with daily procedures
Standard Federal Bank, Troy, MI 1999-2001
ASSISTANCE SUPERVISOR
Ensured deadlines were met
Ensured all equipment was working, ordered and stocked all items needed
Assisted proof operators with daily procedures
Standard Federal Bank, Troy, MI 1994-1999
PROOF OPERATOR
Processed cashed checks on proof machine
Balanced cashletter with cashed checks
EDUCATION
Business Administration: Detroit Business Institute, Detroit, MI