* ***** *********

*** **** ******

Brooklyn, NY 11220

Cell: 917-***-****

E-mail: acyixk@r.postjobfree.com

* ************ ******

**/**-*/** ****/ Brooklyn, NY

Letter Carrier

Successful track record of carrying Mail and Packages

Highly skilled in operating portable communication devices to

aide mailing activities

Hands on experience in maintaining and safeguarding all mail

items

Sort and organize incoming mail, pick up mail items for

delivery

Load and unload mail on vehicles,drive vehicle for making

deliveries

4/14-5/15 Agoda/ New York, NY

Assistant Market Manager

Acquire new accommodation properties effectively

Manage accounts and ensure pricing and availability competitiveness

Understand the industry and its developments

Report and analyse daily reports for Senior Market Manager

7/13-4/14 The Time Hotel/ New York, NY

Revenue Manager

Update the various distribution channels for proper rate and room

availability

Completed daily Pace reports for morning meetings

Conducted and attended meetings with the General Manager, and VP of

Revenue to propose methods on how to generate revenue

Successfully integrated a revenue system for off peak nights

Scheduling & payroll, supplies & inventory and department month-end

reporting

Retrieved Rate Tiger revenue reports and applied it to the revenue

management plans to achieve maximum ADR and RevPar for the hotel

5/11-4/13 The Alex and Flatotel Hotel / New York, NY

Reservations/ Revenue Manager

Supervised own team of agents on The Leading Hotels of the World test

call program

Organized and constructed the implementation of Synxis into the

hotel's daily transactions

Retrieved Ideas revenue reports and applied it to the revenue

management plans to achieve maximum ADR and RevPar for the hotel

Conducted and attended meetings with the Director of Revenue, General

Manager, and Director of Sales & Marketing to propose methods on how

to generate revenue

Update the various distribution channels for proper rate and room

availability as directed by the Director of Revenue Management

9/07-4/11 The New York Palace / New York, NY

Assistant Reservations Manager/ Revenue Analyst

Update the various distribution channels for proper rate and room

availability as directed by the Director of Revenue Management

Scheduling & payroll, supplies & inventory and department month-end

reporting

Through MTE (Meridien Terminal Emulator) tracked the reservation teams

productivity

Assisted with supervising and coaching union employees

Retrieved rate hurdles from Ideas V.5 and inserted into Trust Voyager

Assisted answering reservation inquiries & training on (Springer

Miller System and Opera)

10/00-9/07 The Pierre a Taj Hotel/ Formerly Four Seasons / New

York, NY

Group Reservations Agent

Assisted sales managers and conference service manager with group

inquiries, completing audits of group reservations through overall

count of hotel, and entering of rooming lists

Provided guest services by monitoring daily house count and

communicating with necessary departments for VIP arrivals and

departures

Achieved goals of orienting, training, and counselling of new and

current reservation agents, front desk agents, Front Office managers,

and sales managers on various computer systems, including Delphi 9.1,

Fidelio 6.20, Trust/Seranata 2.85.4.0, Windows 2000 professional and

XP professional as well as overall standards of hotels policies

EDUCATION BACKGROUND

Chelsea Vocational 9/86 -6/89

LaGuardia Community College (Business Management) 1/94 -12/94

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