Customer Service Manager

Dariel Puga Corralejo

***** ******* **** #** ******* Oaks Ca 91411 818-***-**** **********@*******.***

OBJECTIVE

To obtain gainful employment in an established company who can recognize my skill set and professionalism and utilize my ability to achieve maximum productivity and generate revenue.

ABILITIES

My wide range of skills enable me to complete the tasks required to fulfill my daily duties and responsibilities. I adapt quickly to a change, interact well with co-workers, I need little direction or monitoring while I work, and I am equally successful in both team and self-directed settings My high standards and work ethic propel me to do my best in all areas making attention to detail a high priority. I prioritize well, and can be depended on.

EDUCATION AND VOCATION

TAFT HIGH SCHOOL-WOODLAND HILLS, CA 91364 General education major in Careers with Children Program

LOS ANGELES PIERCE COLLEGE- WOODLAND HILLS, CA 91364 General Education

SIERRA VISTA ADULT COLLEGE –(state accredited ) 1999-2002 VOCATIONAL OFFICE SERVICES & RELATED TECHNOLOGIES

C-TECH 2010-2012 CABLING AND NETWORKS –CERTIFIED by A State Accredited Adult College

http://www.c-techtraining.com/programs-ASI opper.htm

CERTIFIED IN THE FOLLOWING COURSES OF STUDY: Business Law, Business Math, Business English, Business Communications, Microsoft Office 2007-2010 with proficiency in advanced function A/P A/R & General Ledger, Connectivity & Cabling, Telecommunications, Fiber Optics, copper, telephony/VoIP, audio/video, smart homes, computer repair I, MS –dos based applications & BIOS. PROFICIENT in : Quickbooks, KickServ dispatch software, Carousel, Mhelp DESK, Amazon & Amazon seller, Home Advisor, Angie's List, Craftjack, Yelp, Google +, Zoho, mail chimp and other business apps.

EXPERIENCE

Nov 2013-Aug 2016

Customer Service Manager/ Lead dispatcher HBLS dba GARAGE DOORS & GATES 4 LESS Sherman Oaks, Ca 91411

responsibilities: Manage all incoming call, schedule and dispatch all incoming request for service or repair. Utilize multiple online lead generating apps to qualify and schedule customer jobs, Dispatch sales reps for estimates, techs for repairs, and installers to new garage door and gate installations. Data entry and Database management. A/P, A/R, open balances, sales, and customer service. Follow up on every dispatched job to obtain payment, schedule work and process sales. Generate daily reviews on all repairs a new installs .. Maintain emails, deposit checks, charge credit cards, distribute payroll, collect all currency and forms of payments for services rendered. Answered company ‘s 24 hr Toll Free repair service lines via with

Gallery/office manager M2 ART STUDIOS- Palm Springs Ca 92262

Legal Secretary DAVID JUSTIN LYNCH, A PROFESSIONAL LAW CORPORATION- Palm Springs, CA 92262

Legal Secretary WARREN SEIDER & ASSOCIATES- Calabasas, CA 91302

References

Available upon request.