Rekha Joseph Kappen, RN, MSN, CPHQ

Tel: 050*******; email: acyitz@r.postjobfree.com

Nursing Education:

College of Nursing, Calicut, Kerala, India

**/**/**** ** **/02/1991

College of Nursing, Calicut

Kerala, India

Bachelor of Science in Nursing

Post Graduate Education

Master of Science in Nursing (Healthcare Systems Management from Loyola University- USA) 01/08/2008 to 01/08/2010

Nationality: Indian

Place of Birth: Kerala, India

Date of Birth: 30/05/1969

Gender: Female

Marital Status: Married

Speciality: Nursing, healthcare

Telephone: 050-*******, 04-3395963

Licences Details:

Licence Details (Registration Body):Kerala Nurses and Midwives Council Licence Number:13090 (Nurse); 11994 (midwife)

Issue Date:06/03/1991

Expiry Date: Life long

Licence Details: Registered Nurse (Registration Body) New York State Board of Education, USA

Licence Number: 581973

Issue Date:31/10/2009

Expiry Date: Valid

Licence Details (Registration Body):Dubai Heath Authority Licence Number: DHA-P-0059461

Expiry Date: 25/06/2016

HAAD – Passed RN test in 2012

Passport Details: Passport Number: M7255974

Passport Issue Date:03/06/2015

Passport Expiry Date: 02/06/2025

Years Experience:

25 years

Languages Spoken:

English, Hindi, Malayalam, Arabic

Certification:

Certified Professional in Healthcare Quality (00162449) from Healthcare Quality Certification Commission, USA

Experience

Current Position: Looking for an opportunity. Available to join immediately Previous position:

01/07/2013 to 21/07/2016

ADON

Prime Hospital, UAE

Bed capacity: 100

Main Duties and Responsibilities:

Prepare the Hospital for DHA & JCI Accreditation (received JCI accreditation in May 2016)

Chairing of JCI committees, chapter champion for some chapters

Arranging focus meetings when required, following up the outcomes

Prepare timelines and ensuring that actions are implemented in time

Contribute in the strategic planning

Preparation of policies, procedures, pathways and guidelines as per DHA and JCI standards

Planning, piloting, modification and implementation of process flows

Planning staff, equipment, budget (Nursing), facilities for the Hospital

Staff selection, recruitment and retention

Preparation of job descriptions, staffing ratio, and recruitment plan for the Hospital

Evaluation and selection of EMR, improvisation of EMR to Hospital, DHA and JCI standards

Managing the clinical services (nursing)-inpatient as well as outpatient

Mock drills and live sessions

Preparation of orientation plan, Orientation of Hospital staff and Training of Hospital staff (few topics such as cultural diversity, patient family rights etc.)

Guide the nurse managers in stock control, inventory management, setting par levels, comparison of revenue, finding out and filling the gaps in the systems and processes

Insurance coordination as and when required

Administrative functions

July 2012 till May 2013

Nurse Manager

Al Zahra Hospital

Bed capacity: 200+

Dubai

Main Duties and Responsibilities:

Nurse Manager, medical surgical and Pediatric Units

Prepare the Hospital for DHA Accreditation

Preparation of policies, procedures and guidelines as per DHA and JCI standards

Planning staff, equipment, budget (Nursing), facilities for the Unit

Preparation of job descriptions, staffing ratio, and recruitment for the Unit

Staff orientation

Managing the Unit- clinical as well as non-clinical aspects

Supervisor duty for the Hospital

Integration and modification of EMR, Acted as IT link March 2012 till July 2012

Nurse Manager

Burjeel Hospital Abu Dhabi

Bed capacity: 200+

Main Duties and Responsibilities:

Nurse Manager

Prepare the Hospital for HAAD Accreditation

Preparation of policies, procedures and guidelines as per HAAD and JCI standards

Planning staff, equipment, budget (Nursing), facilities for the Unit

Preparation of job descriptions, staffing ratio, and recruitment for the Unit

Staff orientation

Supervisor duty for the Hospital

Integration and modification of EMR, Acted as IT link 18/08/2003 till August 2011

Hospital Name: Al Wasl Hospital (Current Latifa Hospital) Location: Dubai, UAE

Bed capacity: 350

Main Duties and Responsibilities:

Clinical Educator (July 2010- July 2011)

August 2003-July 2010 (Maternity Unit)

18/02/2002 to August 2003 (Pediatric Unit)

Shift In-Charge:

Application of quality improvement tools in the practice.

Development of risk management tool, teaching, and act as the link for the application of the risk management in the hospital.

Incident reporting for the improvement of the quality of service and patient safety.

Ability to analyze the incident reports and make action plans, provide suggestion for improvement.

Provide suggestions for KPI for the unit, data collection and analysis of KPI, assist in the change process as indicated.

Lead a Collaborative, innovative, patient centered, and evidence based practice

Integrate all available policies, procedures and guidelines relevant in the area of the practice, and provide suggestions on developing new policies and guidelines to standardize the procedures and services within the hospital.

Excellent knowledge in computer applications and ability to develop and provide guidance in the development and use of spreadsheets in excel and word format.

Liaise with all departments, provide suggestions for improvement.

Prepare the tools and analyze Customer satisfaction, documentation and patient safety.

Design health education tools and materials; use them reasonably to improve patient and family awareness.

Co-ordinate the ward routines and responsibilities with available resources.

Assigned in post-Caesarian Ward, skilled in the assessment, planning implementation and evaluation of the patient centered care for post-operative patients and high risk post-natal patients and their new born babies.

Competent in caesarian pathway and acts as a mentor and preceptor.

Follow proper documentation methods; provide guidance for the team members as needed and to evaluate the documentation.

Managing the computer software in the organization related to the patient care and to intend the resources as required.

Evaluate and give suggestions for improving staff and customer satisfaction.

Contribute in the unit budgeting and strategic plan.

Contribute to the development of guidelines and policies.

Use of available resources for the improvement of knowledge and to apply them in the practice.

Following up the standards of care and completeness of patient records through surveys and audits, provide education and suggestions to the coworkers for improvement. Link nurse for education and body mechanics.

Shift coordinator and team leader with good team spirit in shift duties. Previous Position

June 1997 – March 2000

Hospital Name: Dammam Central Hospital

Location: Dammam, KSA

Number of Beds in Hospital:450

Number of Beds on Ward:24

Nurse/Patient Ratio: 1:4

shift in charge: Assigned in emergency and Causality Unit.

Co-ordination of collaborative practice and application of leadership principles in practice.

Assess the quality of care and provide suggestions for improvement; evaluate the effect of change.

Provide emergency nursing care for patients with problems in medical, surgical Urological, neurological and orthopedic areas, and aware of all procedures and use of equipment related to the area of care, immediate care for patients having road accident, burns, and traumatic blunt and penetrating injuries.

Assess and manage nursing problems of patients and provide emergency and patient centered comprehensive nursing care for all adult patients attending in the ER irrespective of age culture and disease condition.

Apply the knowledge in the practice in accordance with hospital policies and procedures.

Develop patient family education materials and conduct education sessions for the patients and families in the awareness camps.

Liaise with different units and departments in the care of patient.

Manage emergency unit in the absence of in charge.

Knowledge of the use of equipment in the unit.

Previous Experience

June 1994-June 1997

Hospital Name: King Fahad Hofuf Hospital, Saudi Arabia Location: Al Hofuf, Saudi Arabia

Number of Beds in Hospital:500

Number of Beds on Ward:38

Nurse/Patient Ratio: 1:4- 1:8

Main Duties and Responsibilities:

Staff Nurse: Assigned in male surgical ward

Assess, plan and provide patient centered quality nursing care to General Surgical patients, Pre

& Post-Operative patients, diabetic patients, burn patients, infectious patients, Plastic Surgical and Neurosurgical patients; aware of all procedures related to the area of care.

Provide patient centered, family oriented comprehensive nursing care, manage and evaluate the nursing problems and quality of care provided.

Provide suggestions for the improvement of care and customer satisfaction.

Awareness of the policies and procedures related to area of practice.

Knowledge of the use of equipment in the unit, and inventory checking. Previous Experience

November 1993-June 1994

Hospital Name: Menatottam Hospital

Location: Ranni, Kerala, India

Number of Beds in Hospital:160, strength of students : 20 Main Duties and Responsibilities:

Clinical instructor: Assigned as nursing tutor/ clinical Instructor for general nursing students.

Assess and supervise the care provided, assist the students to plan and manage nursing problems of patients and to evaluate the care provided.

Guide and teach various nursing procedures to nursing students.

Arranging the audiovisual materials and provide theoretical classes to the students.

Co-ordinate and collaborate with the other departments to organise experience to nursing students.

Awareness of all procedures and policies in the area of practice, take initiative in the change and in the revision of policies as required.

Ensure Customer satisfaction.

Lead Community care services and arrange campaigns.

Guide the students to assess, plan, implement and evaluate the nursing care of patients and provide comprehensive, patient and family oriented nursing care.

Guide, teach, and assess various nursing procedures to nursing students. Previous Experience

February 1991- September 1993

Hospital Name: Mary Queens Mission Hospital

Location: Kanjirappaly, Kerala, India

Number of Beds in Hospital:200

Number of students :20

Nursing Tutor/ Clinical Instructor

Arrange orientation programs as well as recreational programs for the students.

Arrange for the recruitment process of students and scanning the files in short listing the students as per the admission criteria.

Arranging the audiovisual materials and provide theoretical classes to the students.

Guide the students to assess, plan, implement and evaluate the nursing care of patients and provide comprehensive, patient and family oriented nursing care.

Guide, teach, and assess various nursing procedures to nursing students.

Evaluate the performance of general nursing students and provision of corrections and guidance as required.

Co-ordinate with the clinical areas to organize experience to nursing students.

Assign the students to different clinical areas as per the requirement of the curriculum.

Supervision of students in clinical areas.

Counselling of students as required and provide special attention if required.

Arrange for the community experience for the students

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