QA Tester

SUMMARY

Highly skilled Functional Tester with extensive knowledge of test strategies and quality assurance schedule management. Communicates well with clients throughout testing processes. Possesses strong understanding of all IPhone and newer android models and a sound knowledge of mobile applications testing for both. Has six years of Mobile & Web Testing experience and progressively responsible Functional Tester experience. Has a Bachelor's Degree in Electronics and Telecommunication.

HIGHLIGHTS

6+ years of experience as a QA Test Engineer in Mobile testing, Functional Testing, in various domains like Banking and Financial, Retail, E-commerce, Entertainment and Media, Healthcare domains

ISTQB (Foundation level) Certified Tester

Strong experience in entire QA life cycle activities such as Requirements Analysis, Design, Development and implementation of Test scripts/Test cases, Requirements Traceability Matrix (RTM), Defect Tracking,Entry and Exit criteria's, and documentation.

Excellent knowledge of Software development life cycle (SDLC) and Software test life cycle (STLC)

Worked on Agile Methodologies, participated in Requirement Analysis with the development team and the client.

Good experience with Electronic payment systems, Data Staging and transformation, Data Loading and Data Acquisition

Experience in providing estimates based on Test Case Points, Experience & Matrix and use cases.

Ability to understand Functional Requirements and Design documents.

Good knowledge of Risk Based Testing Approach and Static Defect testing which leads to cost saving of project.

Competencies in preparing Requirement Traceability Matrix and Testing Metrics. Excellent knowledge of capturing data for the preparation of project metrics.

Strong familiarity with IPhones and android operating systems and applications

Experienced with testing across multiple operating systems

Highly technical and detail-focused on mobile testing approach

Experienced with log file investigation and device configuration

Solid understanding of FDA rules and regulations

Exceptional time management and multi-tasking abilities

Excellent written and verbal communication skills

Highly passionate about mobile apps platforms design and development

Adept in System Testing, Negative Testing, System Integration Testing, UAT.

Experience in Smoke, Sanity, Retesting, Functionality, Regression and System Testing.

Complete knowledge of Bug Life Cycle and Bug Tracking Process through using various test management tools like Test Director, Quality Center

Expertise to prepare Effort Estimation on Application Level.

Excellent knowledge of QA documentation preparation (RTM, Test Plans, Closure Reports, Test Cases, Review logs)

Develop and Design ETL test cases, scenarios, and scripts to ensure quality Data warehouse / BI applications.

Skilled in developing and implementing test plans, test procedures, and test reports

Worked on QTP as a part of Automation Testing.

Adhere to project schedules, ability to take up challenges

Experience in Root Cause Analysis & Creating Defect prevention Plan.

Experience of handling Client calls, Defect calls and Test Initiation calls.

Experience of Handling Delivery and Process Audits including ISO Audit.

Sound knowledge of compliance processes and have always ensured things are compliant as per standard checklist.

Implemented new technologies like IT UAT Harmonization, Risk based Technologies, Resilience initiatives across Multichannel projects initiated by Lloyds Banking group.

Worked on different types of software models like Agile Model, V Model.

Involved in Peer and Group Review for most deliverables.

Skilled on Resource Management, Cost Management handled RFQs and tracked from initiation phase till closure

Have worked on SOWs (Statement of Work) and worked on revenue management and reporting

Technical Skills

Database

Oracle SQL developer, MS SQL Server, IBM DB2

Tools

SOAP UI, HP Quality Center, Clear Quest,IBM WBM, IBM RSA, IBM Req Pro,

Rational Clear Quest, JIRA, iSeries, WINSCP, CVS, AS/400,Hybris,Eclipse, JMeter, Bugzilla, Test Rails

Languages

Java, C++, SQL, PL/SQL, HTML, XML, Unix

Applications

MS Office including Word, Excel, MS Visio, PowerPoint & Outlook

Operating Systems

WindowsXP, Vista, 7, 8 and Linux

Certifications

ISTQB: International Software Testing Qualification Board –Foundation Level

CSTA: Certified Software Test Associate

Certified in Automation Test Engineer

Utest Certified Gold Tester

EDUCATION

Bachelor’s of Engineering (E&TC)

PROFESSIONAL EXPERIENCE:

QA Tester

Freelancer- UTEST (Applause Software testing company) June 2015 – till date

uTest is a company that tests for usability and software bugs for their variety of clients. From mobile apps to websites, uTest tests them all! Applause provides testing services, usability feedback and research. Notable customers include Google, Amazon, Fox Broadcasting, eBay, Concur and Runkeeper.

I have worked as a freelancer in this company and had worked upon various domains and testing types like Mobile, Web, Functional, and Usability. This has given a very strong, innovative and a great learning platform where I have participated in 600+ releases with uTest, with mix of web and mobile applications, submitting a total of 1200+ approved bugs (of which 700+ are very valuable to customers). I was also involved in Beta testing of a new web application and mobile upgrades applications,

I have been marked as favorite tester by 4 companies in this platform within short time for my quality of work submitted. I am an utest certified gold rated tester for both web and mobile applications. And a silver rated for Usability testing. Lastly, on maximum test cycles have been rated number one tester as tester scoreboard in terms of finding exceptionally valuable issues.

Functional Testing Roles and Responsibilities:

Experience in development, execution and maintenance of Test plans, test specifications and test scenarios.

Created and executed manual smoke, functional, regression, system, integration and exploratory tests.

Analyzed Functional Requirements and Business Specification as part of Static Testing on earliest stages of SDLC

Responsible for creation, design and execution of test strategies, including writing test plans, test cases and test scenarios.

Identified, analyze, and document defects using Applause platforms and internal defect tracking systems.

Developed and implemented QA Methodologies for the department.

Studied business requirements and technical design documents and interacted with developers to come up with testing scenarios/test cases.

Created test cases using Test Rails, exploratory notes in MS Excel

Extensively used Quality Center(QC)/and internal tool for creating and executing test cases and to add defects

Performed manual cross browser testing on VMW are environments to simulate various OS/browser combinations.

Used Soap UI extensively for web services testing.

Used UNIX scripts/tools like grep, VI, tail to access web application log files and to validate the server property files and config files.

Executing the Regression scripts and sending Test Summary Reports to QA/DEV teams on daily basis.

Performed User Acceptance Testing (UAT)/conducted demos to business users.

Generated the detailed reports of the Bugs, Pass-Fail report and Assigned defects using Quality Center.

Attended scrum calls, interacted with developers, business analysts to resolve the issues.

Mentored junior testers.

Environment: Windows 7, Windows 8, Linux, Android mobiles, IPhones, MS Office, Visio, QTP, Quality Center, JIRA WinSCP, Test Rails

Mobile Testing Roles and Responsibilities

Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.

Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios.

Working closely with project manager/Test Lead and Project team to learn about the project functionalities and provided testing timelines.

Logged defects encountered in the application through JIRA and internal applause defect tracking tool similar to QC during test cycles and conducted fix verification.

Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.

Involved in testing application on different mobile Platform such as iOS and Android devices.

Involved in all stages of testing process Development of Test procedures and Test cases based upon requirements for regression test.

Attended Demos and met with Client for User Acceptance and providing QA Signoff on the testing.

Tested Web app, Native app using SeeTest for automated the mobile testing and run the scripts for multiple devices with VBScript using QTP, and also perform manual testing according to the requirements.

Reviewed test specifications and cases, written by others for coverage and completeness in order to improve test quality and effectiveness of the whole Software Development Life cycle

Participated in interviews with developers and infrastructure teams to gather information on problems, requirements and processes for development of solutions to define boundaries of the problem/request and reviewing business process needs

Performed planning and execution, defect reporting and fix verification using manual and automated techniques to have test plans in place and executed according to our release schedules

Ensure timely and accurate implementation of test plan by managing and prioritize test assignments, activities and resources under direction of Quality Engineers and Project Managers

Executed test suites and perform other types of testing as described in the test plan or ERS

Investigated, reproduced and characterized defects and test failures

Tested embedded application software on various mobile devices, including smart phones and tablets

Generated high quality defects to create reports based on findings and coverage on various operating system platforms like, Android, IOS and on different browsers like Chrome, IE, Firefox, Native Browsers, Edge, Safari

Categorized bugs and prioritize tasks

Met deadlines and understand production and marketing schedules

Utilized software quality management system tool to document findings

Teamwork involved playing on multiplayer games and simulations.

Tested hardware (video cards, sound cards, CPU, memory accounts, OS, and peripherals) against software at each stage of production – prealpha through final

Completed developer checklist and provide feedback and suggestions for additional features on future builds and updates of software

Contributed with several critical bugs and more than ten design suggestions considered and/or implemented into the full game with the mobile team

Directed communication with developers of games such as Six, Japanese games, Casino games

Worked with bug tracking software such as Jira, DevTest and DevTrack

LTE-4G Voice over LTE (HD calling)

Setting up provisions for APN's on the cell phone

Screenshot from my uTest Portal as of 12/5/2016.

Test Lead Dec 2010 – March 2015

Cognizant Technology Solutions (Lloyds Banking Group) - Pune, India

Project 1:

Project Objective:

Worked on the Group Release 16 Project, Group Releases are quarterly releases which deliver the IT changes for the business requirements of the Branch channel of Lloyds Banking Group (LBG)

Key applications - Your Finances (Sales) and Service for You (Servicing)

Role and Responsibilities:

Preparation of Requirements Traceability matrix (RTM), Master Test plan and Functional Test plan.

Preparation of WSR (Weekly Status Reports), DSR (Daily Status Reports)

Preparation of End of Test Report (EOTR), Delivery dashboard, Financial Tracker, Causal Analysis and Defect Prevention plan.

Involved with Business/ Development and Environment for Triage calls –Carried out a role of Defect Manager.

Worked on Functional Specifications and Change Requests.

Peer Review of Test scripts/Cases, Test Data Reports.

Reporting and Tracking bugs in Quality Center.

Involved in Process Related activities such as Audits, Configuration Management etc, SLA Tool, C2.0, and Risk Portal.

Track and report periodic status of the project to the customer/project manager.

Ensure quality deliverables in time through project tracking and monitoring.

Holding weekly internal and external meetings on progress with project stakeholders.

Managing staff to ensure that all milestones are achieved within the agreed timeframes.

Ensuring effective quality control processes are in place to monitor deliverables produced.

Responsible for identifying, analyzing, measuring and managing project risks.

Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources

Implemented new initiatives as IT UAT Harmonization, Critical Business Process, Back Out testing, Exploratory testing, Bug Bash Testing in project which helped in quality delivery of project with 0% leakage in production. This has also helped in cost savings for projects.

Producing Project Health Report at start of day to see environments are up and working fine

Have ensured all the SLAs and milestones are achieved

Project 2:

Project Objective

Lloyds Banking Group (LBG) is selling the TSB brand as part of the Verde divestment. As a result Lloyds TSB will re-brand to Lloyds Bank. This provides an opportunity to re-launch the Lloyds Bank brand in its entirety, revising its positioning, values and service promises. As part of this re-branding Lloyds TSB to Lloyds bank after Divestment of TSB, approval has been obtained for launching a new Personal Current Account product range with new set of account features and benefits for retail accounts.

This project will serve to regenerate the PCA product range, and remove from sale the existing PCA products. The new products will not be launched until the TSB divestment is complete.

Role and Responsibilities:

Preparation of Impact Assessment.

Preparation of One Pagers for any deviation in testing plan.

Preparation of End Of Test Report (EOTR).

Preparation of Delivery dashboard, Financial Tracker, Causal Analysis and Defect Prevention plan.

Involved with Business/ Development and Environment for Triage calls

Carried out a role of Defect Manager.

Worked on Functional Specifications and Change Requests.

Conducting Business walkthroughs for Test Scripts and various reporting with all stakeholders.

Peer Review of Test scripts/Cases.

Tracking bugs in Quality Center and having war rooms to get faster resolutions till closure

Involved in Process Related activities such as Audits, Configuration Management etc, SLA Tool, C2.0, and Risk Portal.

Track and report periodic status of the project to the customer/project manager.

Ensure quality deliverables in time through project tracking and monitoring.

Project 3

Project Objective

Your Finance Enhancements project was about the Integration of Lloyds TSB bank with HBoS (Halifax and Bank of Scotland). The purpose of integration was to upscale the database, hardware and software and to bring all three applications at the same level.

About the application: Your Finance is a front office web based application which is used in all the branches of Lloyds for offering different types of products to their customers.

Role and Responsibilities

Analysis of Requirement Specifications and preparation of Requirement Traceability Matrix using MS Excel or QC

Preparation of Test Plans (Master Test Plan and Functional Test Plan)

Writing Test Scenarios and Test cases

Preparation of Query Log, Review log

Execution of Test Cases

Logging and reviewing defects in QC

Preparation of Test Reports (Daily Status Report, Weekly Status Report, End of Test Report)

Track and report periodic status of the project to the customer/project manager

Co-ordination/attending calls with Onshore Counterpart, Business Stakeholders

Performed a role of Defect/Environment Manager

Ensure quality deliverables in time through project tracking and monitoring

Involved in process and delivery audits

(All the details given above are true to the best of my knowledge)

DATE: 01/05/2017

PLACE: New Jersey (APURVA KOTHARI)

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