Test Manager Project, Automation Test manager

CURICULAM VITAE

VENKATESH N

E-mail: *******@*****.***

Mobile: 094********

Summary of Professional Experience:

Over 16.5 years of professional experience in Information Technology, Specializing in Software Test project management, Software Testing and Test automation.

PMP certified in 2009.

Expertise Knowledge in Insurance, BFS, Health care, Retail, e-Commerce, Telecom, Energy and Engineering design domains.

Professional Qualification:

Master degree in Thermal Engg, from Annamalai University, Tamilnadu in 1994

Bachelor of Engineering, Automobile Engg., affiliated to Bharathiyar University, 1992

Post Graduate Diploma in Computer Applications, SSI, Tamilnadu in 1995

Technical Proficiency:

Primary skills : Test Project Management, Software testing, Test automation

Operating Systems : Windows, SCO UNIX, S390/MVS

Languages : C++/C

Database : Oracle 12.x and MS SQL Server 2016

Tools : Rational Team Suite 2003, HP Quality center/ALM 11.0, Perforce 2003.2, Bugzilla, Remedy, Visual Source Safe, TOAD, Mantis, Selenium, JMeter

Work Environment: : Windows 2000, Oracle 8i, Oracle PL/SQL v8, Test director 7.6, Developer 2000, SQL Navigator 4

Career achievement:

Project / Program Managerial experience

Successful completion of multiple test project / engagements with the end-to-end responsibilities starting from project estimation, tracking and monitoring, Interactions with onsite team, Resource Planning & Monitoring, Metrics Collection ensuring adequate reviews & testing.

Built and managed project team size from 8 to 70+. Managed testing team with different experience levels located in various geographies and established TCoE.

Handled large project and established structured QA and QC processes, tools and test environments as Senior Test Project Manager.

Successfully reduced defect leakage from 37% to 2% for a retail client in the system testing focusing on people and knowledge management.

Managed automation projects using tool Selenium and QTP

onsite experience and worked with client managers

Recruiting Testing candidates and provide induction and guidance

Managing organization wide Testing and Quality function throughout in all organization I worked with.

Quality Initiatives

Worked in Software quality assurance and conducted process audits within the organization.

Developed Quality procedures for testing process.

Associated with companies / clients with CMM level certification for last 10 years.

Improved software quality, met customer expectations and reduced defects by supporting proven software quality practices and implementing practical and effective process improvement methods.

Providing statistics by gathering the different test metrics such as SLA adherence, Test case productivity etc to analyze the effectiveness of testing projects.

Ensure the quality and timeliness of delivery of Product/Project services.

Strong working knowledge of software Development Life Cycle (SDLC), Testing Methodologies and Techniques, good working knowledge on Software Development Methodologies like Agile Scrum, Waterfall etc.

Created training materials on testing releases and enhancements.

Conducted many training sessions on software testing processes for internal employees.

Business Analysis & Functional Experience

Created proposal for multiple clients in Retail, Energy, Insurance and Health care domains.

Proposed solutions, maintained quality and consistency of responses ensuring timely Delivery.

Domain Experience

Basel II compliance, Retail Banking and Wealth management: Project - Dataedge, Citi and JHRPS

E-Commerce, Retailing and Materials Management: Project - Homedepot, Toyserous, Macys and Carters, Vectone and Specman Engg. Solutions

Insurance: Project - RBS Insurance

Telecom – Vectone, Delight, Chillitalk

Management Skills

Project Management

Provided effective communication regarding issues, objectives, risks, initiatives to the project plan.

Manage the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.

Responsible and accountable for flagging the timing of interdepartmental deliverables and the quality of their output.

Work with project managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation.

Scrum Master executed Agile projects.

Quality and Technical Guidance

Managed QA department and overall expectations pertaining to setting accurate schedules, costs and resources.

Ensure delivery against QA department goals and objectives, meeting commitments and coordinating overall quality assurance schedule.

Provide necessary definition, development and deployment of product quality assurance strategy, addressing all phases of product development.

Supervise quality assurance team lead, quality assurance engineers and testers including the preparation and delivery of staff performance evaluations and career development activities.

Production Support.

Maintain interaction with product development team to initiate troubleshooting when necessary and high tier support.

Process Management

Implemented ongoing quality improvement processes working with interdepartmental teams.

Maintain product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.

Prepared and managed quality assurance metrics for performance improvement of all teams and presented to the management.

Quality Management

Anticipate and analyse the program release problems and takes corrective action, escalate to resolve and achieve commitments.

Assure the viability, functionality and effectiveness of essential product.

Organizational Liaison

Manage and respond to software quality assurance issues with related groups such as development, IT Support, implementation, and customer support.

Deployment and Delivery

Responsible for creating task and checklists for software deployment.

Ensure Deployment as per schedule and release notes

Company:

1.J2Aspen Info Service, Chennai, India - QA Manager- 2nd April 2014 to Till Date

2. ANB Systems Ltd, Chennai, India - Sr. Test Manager- 2nd Feb 2012 to 31st Mar 2014

3.Infosys Technologies Ltd, Chennai, India - Sr. Test Manager - 20th Dec 2007 to 10th Mar 2010

4.Syntel limited, Chennai, India - Project Lead - 26th Dec 2005 to 14th Dec 2007

5.Sonata software Ltd, Bangaluru, India - Consultant - 01st Dec 1997 to 02nd Dec 2005

6.Orchid soft system, Chennai, India - Software Engineer - 15th Mar 1996 to 28th Nov 1997

Professional History:

Organization: J2Aspen Info Service

Title: Quality Manager

Period: 2nd April 2014 to Till Date

1.Specman Engineering are the solution providers for SCM, Warehouse operations and Material management and dealing with planning, organizing and controlling for the smooth flow of materials into an enterprise production plants / units. Functions include sourcing of spares/materials, replenishment, quality control of purchasing and ordering materials till shipping and warehousing. Implementing and maintaining the product to various clients.

As QA Manager, self is responsible for Testing of the EAM Software tool being used to service their clients for their Account management, Review of Test estimation, Test Project Management, Status reporting to Management, process improvement, and Proposal preparation.

2.Macys, Carters: This project in retail domain has with multiple projects on supply chain Management, Warehouse management, Loyalty, Order Management system. Macys migrating from its legacy mainframe to current technology; JDA, Tibco, WMOS. Carter is upgrading to JDA, Sterling, WMO implementing Order management system and loyalty program

As QA Manager, was responsible for Account management, Review of Test estimation, Test Project Management, Status reporting to Management, Process improvement, Proposal preparation.

3.Vectone, Delight and Chillitalk: Multiple B2C portals offer Telecom communication service to the users. Customer buys service and pays for the usage of services under the various launched schemes and brands. There are multiple applications to support the service of portal. Testing involves the whole suite of product during continue integrations.

As QA Manager, was responsible for Project Management – Agile, Status reporting to Management, Process improvement, Delivery and Scrum Master.

4.Dataedge: This project is about BASEL II compliance. The proposed system uses core banking solution data repository as source, consolidates data into BASEL II data mart though an ETL process and computes capital adequacy requirements for credit, market and operational risk through a Risk calculation engine.

Inszoom: This application is suite of solution for global immigration compliance. It helps to manage the immigration process. It helps to process and manage legal case for filing a petition. It has the following features case management to manage clients, knowledge base on template and immigration procedure, calendar and reminder to alert the events, Accounting, E-filing of forms to government website, capture Projective client information and Reports modules.

As Test Manager, responsible for Test Project Management, Requirement elucidation, Review of test artifacts, Status Reporting, Process improvement, Metrics capture, Release management

Organization: ANB Systems

Title: QA Manager

Period: 2nd Feb 2012 to 31st Mar 2014

5.Incite, EEPM, eTrack and Test Automation – Selenium: The organization has multiple projects and products implementing Energy Efficiency programs which include Demand Site Management to reduce energy consumption. These programs are offered to the electric service providers who serve the end customers.

Incite application brings energy supplier and customer to single platform. The system keeps the database of potential customer. The energy suppliers provide bid for the energy supply. The customer selects the lowest bid and signs the contract online.

eTrack project is currently automated using tool Selenium and performance tested.

As Test Manager, responsible for Test Project Management, Requirement elucidation, Review of test artifacts, Status Reporting, Process improvement, Test Automation using Selenium, delivery of multiple Test projects and establish process for delivery.

Organization: Infosys Technologies Ltd

Title: Sr. Test Manager

Period: 20th Dec 2007 to 10th Mar 2010

6.CITI STAR Optima: STAR is the Basel Wholesale Data warehouse project. Optima project is an enhancement in terms of architecture and framework of existing system to make it scalable. Source systems provide Reference, Risk, Finance data and this data is loaded into STAR Tables, enriched and finally reports are generated.

As Sr.Test Manager was responsible for Test Project management, Review of estimates for projects, Responsible for the Health of account and processes, managed project revenue.

7.Presales: In presales, analyzed the customer needs, developed an initial view of the solution to customer requirement; Maintaining quality, consistency of responses and responses are delivered on time. Tailored the product or service to meet what the customer needs, explain this solution to the onsite sales team, help to close the deal and stay on to ensure that the delivery team or product specialists provide the intended solution.

As Sr.Test Manager was responsible for Anchor Proposal preparation, Anchor responses to Request For Information (RFIs) / Request For Proposal (RFPs),Maintain various pre sales related documents in the repository of knowledge consisting of Case Studies, References, Proposals, FAQs, Presentations, Client testimonials and other templates., Maintain various trackers such as the Opportunity Tracker, Revenue Tracker which facilitate the provision of data on the opportunity pipeline, resource requirement and revenue.

8.Home Depot and Toysrus: Home Depot is American retailer of home improvement and construction products and services. They have applications on Logistics, Delivery and Fulfillment, Store Inventory Systems, Inventory Planning & Replenishment, Special Orders Support. The program is to test the different applications used by the client.

Toysrus is toy store chain in US. This project involves testing the enhancement features of POS application.

As Sr.Test Manager was Responsible for Program management of multiple performance and manual projects, Review of estimates for all projects, Responsible for the Health of account and processes, Managed revenues, Account mining, Managed peak team size of seventy in Home Depot projects.

Organization: Syntel limited

Title: Project Lead

Period: 26th Dec 2005 to 14th Dec 2007

9. JHRPS: This is testing project for client who is leading Canadian-based financial services company, operating worldwide, offering a diverse range of financial protection products and wealth management services. This project is about testing the application on Retirement Plan Services to customer, maintain Retirement Plan Services (JHRPS) Record Keeping Systems. The core is JHRPS mainframe system, Apollo. This system is supported by E-Com based systems, client/server based systems and other interfaces.

As Project Lead for a team of 15, was responsible to manage the off-shore team, Schedule and track the project, Prepare Test plan, Communicate Project Status to onsite co-coordinator, Establish testing processes, training team members, Managed Automation project.

10.Testing services CoE: Testing services Center of Excellence acts as a central competency centre providing support for all testing projects in the organization as well as proposing solutions for new clients and projects.

As a Project Lead responsible to Manage Test data Management team and Automation frame work team, Manage test lab which consists of high end servers, software and test lab team, Manage Testing project, Assist in preparation of test estimates and proposals, Train the resources on testing process, Evaluation of new tools

Organization: Sonata software Ltd

Title: Consultant

Period: 01st Dec 1997 to 02nd Dec 2005

11.RBS Insurance Technology Integration, London (onsite): This project is about migration of Churchill Motor and Home Insurance application to Royal Bank of Scotland’s Mainframe platform. This application has various internal and external service providers like DVLA, DSS, and Experian etc via interfaces. Testing of these Interfaces was one of the critical objectives of this project.

In team of 5, as Interface - System Integration Tester was responsible to Understand the functionality of Insurance applications and various Interfaces involved, Preparing tests scripts from the functional requirements, Preparing data and environment requirements, Coordinate with various third parties and Execute the Test, Record and track defects to closure

A)Personal profile

Gender Male

DOB 01-Jul-1970

Marital status Married

Languages known English, Tamil, Hindi

Passport Valid till 15/10/2024

B)Address for communication

Plot # 23, HIG II

Gandhi Nagar

Kattankulathur Post, TN

PIN 603203

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